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Virgin Media Overview

Hook, London, England
10000+ employees
2006
Company - Public
Telecommunications
£100 to £500 million (GBP) per year
Sky, BT, EE
We believe in digital that makes good things happen for people, communities and businesses. We will do everything we can to ensure technology is a force for good. This is why we’re committed to providing the best guidance, support and services.

As ... Read more

Mission: Whether it’s TV, mobile, home phone or super-fast broadband services across the UK, at Virgin Media we’re 100% focused on making our customers lives easier, richer and a little bit more fun.

It’s not a nine-to-five, clock in and ... Read more

Virgin Media Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
133 Ratings
  • "Wholesale Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Birmingham, England
    Current Employee - Sales Manager in Birmingham, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 10 years)

    Pros

    People, passion for the customer

    Cons

    weak wholesale product set, new starters require more support, frequent change in objectives/financial imperatives

    Advice to Management

    more long term focus

See All 423 Reviews

Virgin Media Photos

Virgin Media photo of: Bring your personality to work
Virgin Media photo of: Winners of the OnRec Online Creative Marketing Awards
Virgin Media photo of: Become a Virgin Media Field Technician!
Virgin Media photo of: Taking on the Tough Mudder challenge to help raise money for Scope
Virgin Media photo of: Being frightfully good for the Scope Shop Challenge
Virgin Media photo of: In full swing for Scope Charity Golf
See All PhotosSee All

Virgin Media Interviews

Experience

Experience
53%
20%
26%

Getting an Interview

Getting an Interview
80%
7%
7%
2
1
0

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Field Service Engineer Interview

    Anonymous Employee in Salisbury, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Virgin Media (Salisbury, England) in September 2017.

    Interview

    Telephone interview. Young lady range exactly on time and was very easy to talk to. Had a quick 5 mins of talking to give a brief understanding of what the interview would involve. Recieved an email 2 days later asking to attend an assessment day for the next stage.

    Interview Questions

    • 1. Why did you choose to apply for Virgin ahead of the other big companies within the telecoms field engineer sector?
      2. Give an example of when you overcame a problem in your professional life and how that made you feel?
      3. Give an example of when you were put under pressure and had to find a solution?
      4. You are running late when you turn up to a customers house, when you get there she complains she has now missed an appointment with a friend. The house is a bit of a mess with toys around TV that you are there to fix. Also there are children running around. How would you react to this and how would you empathise with the customer and build a good rapport?   1 Answer
See All 140 Interviews

Company Updates

  • Our Emerging Talent team scooped up three awards at The JobCrowd awards! Which included number one telecoms & IT graduate employer!

  • Want to know what our top tech predictions for 2017 are... well find out more here:

    Virgin Media reveals top tech predictions for 2017

    Virgin Media today reveals the latest cutting-edge technologies expected to make their mark in 2017. Immersive Virtual Reality, Bionic headphones, battery storage and voice-controlled devices feature in the Virgin Media 'Tech Predictions' for 2017. The list has been compiled by Neil Illingworth, who watches future trends for Virgin Media, and comes ahead of consumer electronics tradeshow CES which begins in Las Vegas later this week (5-8January).

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Virgin Media Awards & Accolades

  • Creative Online Marketing Award, Onrec Awards London UK, 2017
  • Top 50 Apprenticeship Company, The JobCrowd, 2017
See More

Work at Virgin Media? Share Your Experiences

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