Working at Virgin Trains | Glassdoor.co.uk

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Virgin Trains Overview

Work here? Get a FREE Employer Account
Birmingham, England
1001 to 5000 employees
1997
Company - Private
Rail
$100 to $500 million (USD) per year
Unknown
Virgin Trains is the brand name of Virgin Rail Group (VRG), which is owned by Virgin Group (51%) and Stagecoach (49%). Virgin Group was rated #7 in LinkedIn's Top Companies list. Virgin Trains has operated the West Coast franchise for 20 years, serving key UK ... Read more

Mission: We want our customers to become loyal fans, by offering them amazing experiences as well as a journey.
We encourage our people to be delightfully surprising, using their natural curiosity to put the customer at the heart of everything.
We want to be amongst ... Read more

Virgin Trains Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Phil Whittingham
20 Ratings
  • "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Trains full-time

    Pros

    Friendly team, relaxed atmosphere, lots of work to do

    Cons

    Robotic job, can be boring, antisocial hours

See All 47 Reviews

Virgin Trains Photos

Virgin Trains photo of: Virgin Trains at the UK Rail Industry Awards
Virgin Trains photo of: The Board Room, HQ Birmingham
Virgin Trains photo of: Kitchen facilities at HQ, Birmingham
Virgin Trains photo of: The reception area at HQ, Birmingham
Virgin Trains photo of: Our HQ Offices in Birmingham
Virgin Trains photo of: Some of the team collecting our Employee Engagement Awards
See All PhotosSee All

Virgin Trains Interviews

Experience

Experience
59%
6%
35%

Getting an Interview

Getting an Interview
88%
12%

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Customer Service Assistant Interview

    Anonymous Employee in Birmingham, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Virgin Trains (Birmingham, England) in July 2017.

    Interview

    Team building and then one-to-one interview. Process took around 4 hours. There were around 15 people at the interview for a part-time, pro rata contract and then for other applicants to enter into the Talent Bank.

    Interview Questions

    • Why did I want to work for Virgin?   1 Answer
See All 17 Interviews

Virgin Trains Awards & Accolades

  • Investors in People Accreditation (Gold Standard), Investors in People, 2015
  • Apprentice Development Scheme, UK Rail Industry Awards, 2015
See More

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