Mission: We want our customers to become loyal fans, by offering them amazing experiences as well as a journey.
We encourage our people to be delightfully surprising, using their natural curiosity to put the customer at the heart of everything.
We want to be amongst ...
I have been working at Virgin Trains full-time (More than 10 years)
accountable authority to make decisions
impatience with deficiencies of staff
Advice to Management
put yourselves in the shoes of your staff
I applied online. The process took 1 day. I interviewed at Virgin Trains (Euston, England) in May 2017.
Team exercise, pitch presentation for 5 minutes and then finally they make a one to one interview. The team of recruiters were very friendly and helpful and make everyone feel at ease. There was so much great hospitality that they offered us snack and drinks free the whole day. The process started to finish from 10 am to 3pm. They allowed you to go for lunch in between sessions.