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I have been working at Virgin Trains full-time (Less than a year)
great oportunities to progress within the company
hours and shifts can be challenging
I applied online. The process took 4 weeks. I interviewed at Virgin Trains (Crewe, England) in March 2018.
Applied on the 2/2/18 and had an email 2 weeks later informing me I had progressed to the video interview stage.
30 seconds to answer 3 questions. Passed that then got requested to attend Virgin Trains Talent Centre in Crewe two weeks later for an assessment day and interview.
Even though the job was based in Birmingham I understood the reasoning £36 pounds for travel later I arrived at 8.30am. Assesment was due to start at 9.30am however it was delayed by lateness until 10:15 (not the best start!) All teh candidates were genuinely lovely and from a range of backgrounds.
First test was a group presentation to the assessors and hiring manager highlighting how Virgin trains behaviours were applied to the role you were applying for.
After 20 minutes of prep and 10 minutes of presenting you were told to wait in t kitchen for your 'mini interview' unfortunately it was lunch time and employees filled the kitchen so we were left to stand the entire hour and a half and were given no lunch just tea and coffee. 2 hours later the mini interview begun. I will list questions separately but it was good very conversational and light no too intrusive but more of genuine interest to be honest.
3pm came and myself and 2 other guys were taken into a room and told we were not going any further.
Whilst I appreciate being told there and then that I hadnt progressed to the final part which was a role play, it took 7 hours to tell me that and a hour train to Crewe. In addition and as equally important the guys that didn't get the job found a correlation we were all between 20-25 and the people that got threw week 30+ whilst I do not think there was any kind of discrimination as that's a heavy term to use I did find this interesting as the hiring manager was around 50+ and clearly found common ground easier with the older candidates.
Nevertheless Virgin trains seemed like a fantastic company to work for, I do think the process for Team Leader roles need to change as 7 hours to decide you are not the best fit due to whatever reason is frustrating