Mission: We want our customers to become loyal fans, by offering them amazing experiences as well as a journey.
We encourage our people to be delightfully surprising, using their natural curiosity to put the customer at the heart of everything.
We want to be amongst ...
I have been working at Virgin Trains full-time (Less than a year)
great oportunities to progress within the company
hours and shifts can be challenging
I applied online. I interviewed at Virgin Trains (London, England).
Interview process was a telephone call with HR and a study case presented to the hiring manager and HR recruiter.
HR recruiter missed the schedule phone call and was late for the second one.
Communication was really bad and scheduling dates and times was a bit complicated and once schedule there were mistakes on the confirmation email that had be once again confirmed.
Study case was difficulty was medium, easy to do it but very time consuming.
When at the office I was told I would have to rush with my presentation because we only had one hour and we would have to leave the meeting room. Every 5-10min I was remembered to finalize my presentation as soon as possible.
They asked me a few general questions regarding behaviors and asked me to give real life examples. When I had two examples they told me to give only one as we needed to do things quickly because of time.
Overall, it was extremely disrespectful to ask someone to do a time consuming study case and don`t even allow enough time for me to present it and show my knowledge properly.
I had the feeling that as soon as I entered the room and had rush through everything that they already had someone for that role and they simply didn`t have the decency to be honest with me and cancel my interview.
It is a shame and sad that some companies still invite people for interviews even though they have no chances at all on getting the job. Waste of time for everyone.