Working at Waitrose & Partners |

Waitrose & Partners Overview

Bracknell, England
10000+ employees
Subsidiary or Business Segment
Grocery Shops & Supermarket
$5 to $10 billion (USD) per year
Waitrose & Partners has 348 shops in England, Scotland, Wales and the Channel Islands, including 61 convenience branches, and another 27 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist ... Read more

Mission: At Waitrose, we believe in championing British produce, treading lightly on the environment, supporting responsible sourcing and treating people fairly. We believe that everything we do goes into everything you taste. This is our way of doing business and we call it The Waitrose ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#43), 2017 (#36), 2016 (#25), 2015 (#22)

Best Places to Interview: 2017 (#9), 2016 (#16)

Company Updates

  • 'Christmas has arrived at Waitrose & Partners. Watch one of our six TV adverts for this year's Christmas campaign.'

  • 'Christmas has arrived at Waitrose & Partners. Watch one of our six TV adverts for this year's Christmas campaign.'

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Waitrose & Partners – Why Work For Us?

As Waitrose partners, we want to know where our food comes from, how it has been produced and what it contains.

It all starts with long-term relationships with our farmers and suppliers,
and continues with our beliefs in championing British produce,
supporting responsible sourcing, treating people fairly and treading lightly on the environment.

Corporate Social Responsibility
Corporate social responsibility (CSR) is a modern term, but one which encapsulates the ideals and principles of our founder, John Spedan Lewis.

Leckford Estate
Being a farmer itself, makes Waitrose more aware than most of the issues facing British farmers and their produce. Read more about our farm.

Origins of our food
The careful way in which we source our food is the cornerstone of how we do business - both with British suppliers and those from other countries.

The Waitrose Way

At Waitrose, we believe in championing British produce, treading lightly on the environment, supporting responsible sourcing and treating people fairly. We believe everything we do goes into everything you taste.

Championing British

We build long-term relationships with our farmers and suppliers, working sustainably to deliver quality produce that helps our customers get the best possible products to help them to live more healthily.

Treading lightly

We believe in making the right choices for the environment – by reducing packaging, waste, CO2 emissions and responsibly sourcing our food.

Treating people fairly

We believe in treating our customers, Partners, farmers and suppliers fairly, as well as supporting local charities through Community Matters.

Helping you make healthier choices

If you’re finding it hard to know what’s good for you, look out for our Good Health label. It’s a sign that you’re not only making delicious choices, but nutritious ones too.

Odney Club, Cookham, Berkshire


Since 1929 we’ve been working hard to make sure our people are happy. It’s this principle that our benefits package is based on – we believe in rewarding our Partners for their time and energy. After all, they are the people that make the John Lewis Partnership special. 

So in addition to competitive rates of pay, to attract and retain the highest calibre people, paid holidays that reach 30 days pro rata, after 10 years, Partnership Pension scheme and generous discounts, we have some other exciting benefits

Bonus The most tangible advantage of being a Partnership is the annual bonus. We distribute a proportion of profits to our Partners as a percentage of their salary. The 2017/18 bonus was 5% of each Partner’s pay.

Holiday and Leisure Facilities We have five locations around the UK that Partners with three months’ service or more can visit at a discounted rate. The holiday centres are located in some of Britain’s most beautiful areas, including the Lake District in the north and Brownsea Island in the south. Each centre offers its own individual style and facilities.

Extended Leave Partners with more than 25 years’ service can take paid leave for six months. This is seen by many Partners as an opportunity to learn new or develop existing skills or talents in sports, the arts and languages and to travel extensively.

Ticket Subsidies Partners can get a 50 per cent subsidy on tickets for the theatre, opera and music performances, up to a maximum amount per year. This subsidy is also available for entry to exhibitions and museums

Education Subsidies The Partnership can give financial support to Partners who want to continue their education or learn new skills – whether these are work-related or of personal interest. Many Partners take advantage of this benefit when on extended leave, using the subsidy available to them to learn a new skill or language.

Special Events We arrange large events and tournaments which bring Partners and their families together from across the business, these have included exclusive days at Alton Towers, Legoland and Thorpe Park. Partners can also enjoy concerts and performances in our VIP suites at the O2 Arena, Wembley Arena or Hydro in Glasgow

Voluntary Benefits and Discounted Deals We have negotiated over 500 local and national benefits for Partners including discounted holidays, hotels, amusement parks, restaurants and much more.

Season Ticket Loans Loans are available to help finance purchases of travel season tickets which for most Partners are interest-free.

Partner Support Partner Support is one of the things that makes our business so unique. Always has been, always will be. Specialist Partners are available by phone six days a week to support working and retired Partners experiencing difficulties in their working or personal lives. This includes employment, working relationships, health, finance, bereavement or family. Where needed, face to face support is also provided

Sports Clubs We support a large number of subsidised sports clubs and societies at local and Partnership-wide levels. Partners are encouraged to join the clubs, choosing from everything from abseiling, climbing, football, gliding and golf, to mountain biking, netball, racquet sports, riding, skiing, sailing, surfing and swimming.

Social Societies Our subsidised non-sport clubs and societies are also open to all Partners. Get involved in drama, photography, music or art.

Benefits the O2 Waitrose and JL

Waitrose & Partners Reviews

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Waitrose & Partners Managing Director Rob Collins
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325 Ratings
  • Featured Review

    Helpful (5)

    "Seasonal Supermarket Assistant"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitrose Supermarket Assistant in Altrincham, England
    Former Employee - Waitrose Supermarket Assistant in Altrincham, England
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose & Partners part-time


    Really enjoyed my time in this role, colleagues supportive at all times, quickly felt part of the team despite it being my first job as a 16 year old


    Did not have any bad experiences with management, colleagues or customers

    Advice to Management

    Thank you for having me, would love to get the opportunity to return for holiday and further seasonal work

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Waitrose & Partners Photos

Waitrose & Partners photo of: Partners make the difference
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Waitrose & Partners Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Supermarket Assistant Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at Waitrose & Partners (London, England) in June 2017.


    Group assessment and then individual interview but I think they might have stopped doing individual interviews now. In the group assessment we sat around a table and were given a booklet with a scenario. The scenario was that we had to match the customer with the bakery item depending on what the customer ‘said’ they wanted. We had 5 mins individual reading and then 20 mins where we matched these up as a group and when time was up we each chose a customer and had to explain why we matched that customer to the bakery item. For example, there was one customer that said he liked butterscotch cake and there was an item on the list that was a butterscotch bun so I matched that to him and also added that perhaps I could encourage him to sign up for a my Waitrose card as you can get free tea/coffee with a purchase that he could have with his bun. Really basic but they loved that answer haha. I guess just try to speak up in the group, if you offer to take notes make sure you are also making suggestions and not just being the writer or listener, sit forward and look like you are engaged (don’t sit back and act like you’re a know it all - some girl did that and nobody liked it), try to think about teamwork and put yourself in the place the place of the customer - remember the customer is always right in Waitrose!

    Interview Questions

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Waitrose & Partners Awards & Accolades

  • Supermarket of the Year, Multiple Spirits Retailer of the Year and Multiple Wine Retailer, Drinks Retailing Awards, 2018
  • Best Supermarket Natural Beauty Retail Awards, Natural Beauty Awards Retail Awards, 2018
  • Drinks Retailer of the Year, Drinks Business Awards, 2018
  • Sustainable Fish Counter of the Year, Marine Stewardship Council, 2018
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