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Wiltshire Council Overview

Trowbridge, England
1001 to 5000 employees
Unknown / Non-Applicable
As glassdoor's No. 1 council to work for we are forward-thinking and always ready to embrace new ideas. We recognise a good idea can come from anyone, at any level. That’s why we encourage our people to be innovative; our values support this and make ... Read more

Mission: "To create stronger and more resilient communities"

Company Updates

  • We are looking for enthusiastic and dynamic Project Officers to lead and deliver a variety of projects in the Programme Office.

    Project Officers

    The Programme Office is responsible for ensuring the successful delivery of the Council’s and Wiltshire Police’s transformation programmes to support the delivery of the objectives within both organisations business plans.


    Street Works Team Leader

    An exciting and challenging opportunity has arisen for an experienced Street Works Team Leader to join our busy Street Works Team.

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Wiltshire Council Video

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Wiltshire Council – Why Work For Us?


Progressive, creative, empowering

We deliver more than 350 services to the people of Wiltshire, from public health and social care to planning and street maintenance, schools and libraries. Our vision is to build stronger, more resilient communities and our core values underpin what we do, what we stand for and how we do things. We are committed to building communities that foster a sense of belonging and self-sufficiency, where we support residents to resolve issues locally and empower our people to act.

We’re a forward-thinking council that’s always ready to embrace new ideas. And we recognise a good idea can come from anyone, at any level. That’s why we encourage our people to be innovative and find new ways to tackle old issues. Our values support this and make us unique; we embrace change, treat everyone fairly and value diversity.


Challenging, developing, evolving

We’re rapidly evolving. We encourage our people to develop new and innovative ways of doing things.

This is a place where you’ll get to challenge the norm and suggest new ways to improve service delivery. And you’ll help us deliver better and more efficient services for the people of Wiltshire.

In return, you’ll discover a bright, dynamic and flexible place where you can build a career.

You can keep up to date with the views, news and experiences of our people on our careers blog and our Facebook careers page.     

Where everyone is valued

We’re committed to equal access to services across Wiltshire’s communities. This translates into a variety of innovative services, from dementia cafés and our help to live at home initiative to understanding the health and social care needs of black and minority ethnic communities, supporting Swindon and Wiltshire Pride, and supporting a number of carer forums.

To provide services that respond to the needs of diverse communities, we recognise the value of employing people from a variety of backgrounds. We’re dedicated to ensuring there’s no discrimination against any employee or job applicant, either directly or indirectly. This applies to access to employment, learning and development, working conditions, treatment at work, promotion and dismissal. 

We are members of the business disability forum, actively encourage applications from disabled people as part of our ‘Two Ticks’ status and have a disability staff forum. We are also members of the Stonewall diversity champions programme, have an active LGBT staff forum and regularly celebrate LGBT history month. There are also staff forums for carers and black and minority ethnic employees and we celebrate key dates in the year such as black history month and carers week. Whatever your background, you’ll find Wiltshire a welcoming place.

Starting your career

Working in local government provides an exciting variety of roles, challenges and development opportunities. We’re committed to helping young people to improve their employability. We have a number of schemes in place that enable us to recruit, train and develop the next generation of employees. We’re also working closely with local employers to encourage them to provide more training and job opportunities for Wiltshire’s under-25s.

We also offer a wide range of volunteer opportunities across the council.

Join us and you’ll not only discover a rewarding career, but you’ll also get to help the people and communities around you. As a major local employer that’s constantly evolving to meet the needs of Wiltshire’s people, we can also offer you a variety of career paths.


There are plenty of attractions at Wiltshire Council, both professional and personal. It’s a friendly, welcoming place to work, with a strong team ethic. That’s why we focus on getting the things that matter to our people right – things such as flexible working, support for career development and rewards and benefits.

Of course, if you live outside Wiltshire, there are lots of reasons to move here and make our beautiful county your home. As long as you meet the criteria, we can even offer relocation support. And it’s an easy commute from neighbouring areas such as Bath, Bristol and Gloucestershire.

Flexible working

We believe employees are happier and more productive when they have greater control over their working lives. That’s why we’ll aim to give you the opportunity to fit work around your other responsibilities, balancing the arrangements that suit you with the specific demands of your role.


We positively encourage flexibility and this has made a big difference to the ways we and our people work. One option is mixing working from home with working at one of our local hubs. You don’t have your own desk, but we’ll give you the technology to work from a wide variety of locations. This means you often get the chance to work alongside people from different service areas and learn more about what they do.

Other flexible working options include:

• flexi-time scheme (for most roles)
• compressed or part-time hours• job shares or term-time contracts where appropriate

We've invested heavily in new technology to support this flexibility. For example, using tablets helps our social workers to cut travel time and make administration quicker and easier.

Our behaviours


You lead by example through your behaviours and professional approach to work; inspiring your colleagues and driving for results



Career development

We want you to reach your full potential at Wiltshire Council. Whatever your role, we’ll encourage you to develop new skills and expertise, build on your strengths and address your weaknesses.

We’ll give you as much ownership as possible over your own development and career journey. You’ll have a personal development plan, with constructive performance appraisals and one-to-one reviews with your manager so we can work with you to plan your future.

We aim to grow our people and recruit from within where possible. In most roles, you’ll have the scope to progress or move within or across teams.

Our organisational development team have built an impressive suite of learning and training activities that provide a rounded and learner-centred experience. This includes a new learning management website that enables you to manage your own learning online.

The Wiltshire Council blog is a great place for us to share our experience, stories and ideas with you. We believe that a great idea can come from anyone, at any level, including you.

Aimi Jones – Practice Lead for the Family Intervention Service


Tell us a little bit about yourself (as much as you want to reveal!) – your work background, your interests…

My name is Aimi Jones, I am Practice Lead for the Family Intervention Service here at Wiltshire Council. I qualified as a Social Worker in 2010 at Oxford Brookes University. Since qualifying I have worked for both Voluntary and Private organisations before joining Wiltshire Council in Feb 2013...

Click here to read more  

Michael Van Tromp – Aspiring Manager

Tell us a little bit about yourself – your work background, your interests…

My name is Michael Van Tromp. I qualified as a social worker in 2012 and always intended to work Child Protection. Before this I spent a number of years working within Residential Children’s Homes, as a Parent Support Advisor, as well as...

Click here to read more

Click here to meet more of our people and read about our services

Wiltshire Council Reviews

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Wiltshire Council Leader Jane Scott
Jane Scott
26 Ratings
  • Featured Review

    Helpful (3)

    "Exciting, flexible and forward thinking place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wiltshire Council full-time (Less than a year)


    Working patterns are really flexible - in most service areas you can choose when you start, when you have lunch and when you go home as long as you work the right number of hours each week. This is so helpful to have a good work/life balance whether or not you have children or other responsibilities.

    The whole company is forward thinking and listens to ideas from anyone, however new and in whatever position in the council so you feel like you are actually valued and can have an impact.

    The work is really varied and people are always happy to offer help and advice.


    I haven't come across any cons as yet! The only minor thing might be that teams may not spend as much time together as in other organisations due to the hot desking and flexible working, so you may not see some colleagues every day.

    Advice to Management

    Keep doing what you are doing!

See All 43 Reviews

Wiltshire Council Photos

Wiltshire Council photo of: County Hall (new building)
Wiltshire Council photo of: New team onboarding
Wiltshire Council photo of: Strategy meeting
Wiltshire Council photo of: New team members
Wiltshire Council photo of: Training
Wiltshire Council photo of: Hotdesking in the Atrium
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Wiltshire Council Interviews



Getting an Interview

Getting an Interview





    Environmental Policy Role Interview

    Anonymous Interview Candidate in Chippenham, South West England, England
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Wiltshire Council (Chippenham, South West England, England) in September 2016.


    Panel of two people. I was asked a series of behavioral based questions, for example "describe a situation in the workplace where you have worked on a project you are proud of", these questions were based on the Wiltshire Behavioural Framework which was sent in advance of the interview.
    The second half of the interview involved competency-based questions based on my understanding and knowledge of the role, for example "explain your understanding of the relevant legislation and policy involved with this role".
    At the interview I was told I would hear a decision the following week, they were very prompt to let me know their hiring decision which I really appreciated. They were also very helpful and communicative, providing me with useful feedback on my interview performance.

    Interview Questions

    • Describe a situation in the workplace where you have worked on a project you are proud of
      Explain your understanding of the relevant legislation and policy involved with this role  
      Answer Question
See All 7 Interviews

Wiltshire Council Awards & Accolades

  • Finalist - Recruitment Innovation, In-House Recruitment Awards, 2016
  • Finalist - Best Public Sector / NFP, In-House Recruitment Awards, 2016
  • Finalist - Best use of Social Media, In-House Recruitment Awards, 2016
  • Shortlisted - Recruitment Public Service Award, The Guardian, 2016
  • Excellence in People Management (Employee Benefits and Reward), PPMA, 2015
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