Working at Wiltshire Council |

Wiltshire Council Overview

Trowbridge, England
1001 to 5000 employees
National Agencies
Unknown / Non-Applicable
As glassdoor's No. 1 council to work for we are forward-thinking and always ready to embrace new ideas. We recognise a good idea can come from anyone, at any level. That’s why we encourage our people to be innovative; our values support this and make ... Read more

Mission: "To create stronger and more resilient communities"

Company Updates

  • Members of Team #EPIC, our volunteer staff engagement group, collaborated with FM and Wiltshire College on Monday to kick start a new initiative to brighten up the flowerbeds. They will be returning next week to focus on other beds making them beautiful and wildlife friendly, and when the September term starts will work on the large bed outside the main entrance.
    Amazing! They're looking great! :) #LoveWhereYouWork #WeAreWilts

  • Today is Wiltshire Day! Today we celebrate the history and heritage, amazing countryside and wonderful people of Wiltshire...we're lucky to live and work in such an incredible place!
    #LoveWhereYouWork #WeAreWilts #WiltshireDay

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Wiltshire Council Video

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Wiltshire Council – Why Work For Us?


Progressive, creative, empowering

We deliver more than 350 services to the people of Wiltshire, from public health and social care to planning and street maintenance, schools and libraries. Our vision is to build stronger, communities and our core values underpin what we do, what we stand for and how we do things.

We’re a forward-thinking council that’s always ready to embrace new ideas. And we recognise a good idea can come from anyone, at any level. That’s why we encourage our people to be innovative and find new ways to tackle old issues. Our values support this and make us unique; we embrace change, treat everyone fairly and value diversity.


Challenging, developing, evolving

We’re rapidly evolving. We encourage our people to develop new and innovative ways of doing things.

This is a place where you’ll get to challenge the norm and suggest new ways to improve service delivery. And you’ll help us deliver better and more efficient services for the people of Wiltshire.

In return, you’ll discover a bright, dynamic and flexible place where you can build a career.

You can keep up to date with the views, news and experiences of our people on our careers blog and our Facebook careers page.     

Where everyone is valued

We’re committed to equal access to services across Wiltshire’s communities. This translates into a variety of innovative services, from dementia cafés and our help to live at home initiative to understanding the health and social care needs of black and minority ethnic communities, supporting Swindon and Wiltshire Pride, and supporting a number of carer forums.

To provide services that respond to the needs of diverse communities, we recognise the value of employing people from a variety of backgrounds. We’re dedicated to ensuring there’s no discrimination against any employee or job applicant, either directly or indirectly. This applies to access to employment, learning and development, working conditions, treatment at work, promotion and dismissal. 

We are members of the business disability forum, actively encourage applications from disabled people as part of our ‘Two Ticks’ status and have a disability staff forum. We are also members of the Stonewall diversity champions programme, have an active LGBT staff forum and regularly celebrate LGBT history month. There are also staff forums for carers and black and minority ethnic employees and we celebrate key dates in the year such as black history month and carers week. Whatever your background, you’ll find Wiltshire a welcoming place.

Starting your career

Working in local government provides an exciting variety of roles, challenges and development opportunities. We’re committed to helping young people to improve their employability. We have a number of schemes in place that enable us to recruit, train and develop the next generation of employees. We’re also working closely with local employers to encourage them to provide more training and job opportunities for Wiltshire’s under-25s.

We also offer a wide range of volunteer opportunities across the council.

Join us and you’ll not only discover a rewarding career, but you’ll also get to help the people and communities around you. As a major local employer that’s constantly evolving to meet the needs of Wiltshire’s people, we can also offer you a variety of career paths.


There are plenty of attractions at Wiltshire Council, both professional and personal. It’s a friendly, welcoming place to work, with a strong team ethic. That’s why we focus on getting the things that matter to our people right – things such as flexible working, support for career development and rewards and benefits.

Of course, if you live outside Wiltshire, there are lots of reasons to move here and make our beautiful county your home. As long as you meet the criteria, we can even offer relocation support. And it’s an easy commute from neighbouring areas such as Bath, Bristol and Gloucestershire.

Flexible working

We believe employees are happier and more productive when they have greater control over their working lives. That’s why we’ll aim to give you the opportunity to fit work around your other responsibilities, balancing the arrangements that suit you with the specific demands of your role.


We positively encourage flexibility and this has made a big difference to the ways we and our people work. One option is mixing working from home with working at one of our local hubs. You don’t have your own desk, but we’ll give you the technology to work from a wide variety of locations. This means you often get the chance to work alongside people from different service areas and learn more about what they do.

Other flexible working options include:

• flexi-time scheme (for most roles)
• compressed or part-time hours• job shares or term-time contracts where appropriate

We've invested heavily in new technology to support this flexibility. For example, using tablets helps our social workers to cut travel time and make administration quicker and easier.

Our behaviours


You lead by example through your behaviours and professional approach to work; inspiring your colleagues and driving for results



Career development

We want you to reach your full potential at Wiltshire Council. Whatever your role, we’ll encourage you to develop new skills and expertise, build on your strengths and address your weaknesses.

We’ll give you as much ownership as possible over your own development and career journey. You’ll have a personal development plan, with constructive performance appraisals and one-to-one reviews with your manager so we can work with you to plan your future.

We aim to grow our people and recruit from within where possible. In most roles, you’ll have the scope to progress or move within or across teams.

Our organisational development team have built an impressive suite of learning and training activities that provide a rounded and learner-centred experience. This includes a new learning management website that enables you to manage your own learning online.

The Wiltshire Council blog is a great place for us to share our experience, stories and ideas with you. We believe that a great idea can come from anyone, at any level, including you.

Aimi Jones – Practice Lead for the Family Intervention Service


Tell us a little bit about yourself (as much as you want to reveal!) – your work background, your interests…

My name is Aimi Jones, I am Practice Lead for the Family Intervention Service here at Wiltshire Council. I qualified as a Social Worker in 2010 at Oxford Brookes University. Since qualifying I have worked for both Voluntary and Private organisations before joining Wiltshire Council in Feb 2013...

Click here to read more  

Michael Van Tromp – Aspiring Manager

Tell us a little bit about yourself – your work background, your interests…

My name is Michael Van Tromp. I qualified as a social worker in 2012 and always intended to work Child Protection. Before this I spent a number of years working within Residential Children’s Homes, as a Parent Support Advisor, as well as...

Click here to read more

Click here to meet more of our people and read about our services

Wiltshire Council Reviews

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Wiltshire Council Leader Jane Scott
Jane Scott
30 Ratings
  • "Great"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensing Officer in Trowbridge, England
    Current Employee - Licensing Officer in Trowbridge, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Wiltshire Council full-time (More than 5 years)


    Flexible working hours and locations. great management,


    Due to having to legislate the pay could be higher

    Advice to Management

    Great place to work!

See All 57 Reviews

Wiltshire Council Photos

Wiltshire Council photo of: County Hall (new building)
Wiltshire Council photo of: New team onboarding
Wiltshire Council photo of: Strategy meeting
Wiltshire Council photo of: New team members
Wiltshire Council photo of: Training
Wiltshire Council photo of: Hotdesking in the Atrium
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Wiltshire Council Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Library Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Wiltshire Council.


    20 minutes of questions with 2 interviewers mostly based around the behavioural framework and customer service. Highly focused on 'community' aspect of the job. Interview followed by an ICT test, testing research, accuracy and presentation skills.

    Interview Questions

    • Give an example of a time you provided excellent customer service?   1 Answer
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Wiltshire Council Awards & Accolades

  • Excellence in People Management(Employee Benefits and Reward), PPMA, 2015
  • Excellence in HR Awards(Excellence in Change Management), PPMA, 2014
  • Finalist: Managing Change, Personnel Today, 2015
  • Finalist: HR Team Of The Year, Personnel Today, 2015
  • Finalist: Award for Excellence in Public Service HR, Personnel Today, 2015
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