Yodel Overview

  • www.yodel.co.uk
  • Liverpool, United Kingdom
  • 5001 to 10000 Employees
  • 2010
  • Company - Private
  • Logistics & Supply Chain
  • $500 million to $1 billion (USD)

CompetitorsUNKNOWN

Yodel deliver millions of parcels a year, across almost 60 sites, to every UK postcode. From fashion, health, home and garden, to electrical, gifts, entertainment and industry, our clients rely on us to deliver promises, as well as parcels. Our unique, award-winning shopper ...
Mission: At Yodel, we believe in delivering a great customer experience at a great price.

Yodel Reviews

3.2
61%
Recommend to a Friend
89%
Approve of CEO
Mike Hancox
Mike Hancox
17 Ratings
15 Feb 2021
Yodel icon

"Family values"

Current Employee - Director of Operational Services in Cambridge, England

I have been working at Yodel full-time

Pros

Inclusive and caring with great job prospects if you’re willing to put in the hard yards.

Cons

A tough industry where resilience and tenacity are of paramount importance.
See All 239 Reviews

Diversity & Inclusion at Yodel

3.8
(22 reviews)

Diversity Programs & Initiatives

Yodel is committed to equal opportunities and fair treatment for all colleagues, job applicants and members of the public. Yodel believes that no person receives less, or more favourable treatment on whatever grounds, or is disadvantaged by conditions that cannot be justified by specific referenc

Yodel Photos

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Yodel Interviews

Experience
Positive52%
Negative24%
Neutral24%
Getting an Interview
Applied online62%
Recruitment Agency14%
Employee Referral10%
Difficulty
2.4
Average
HardAverageEasy

  1. [employerShortName] icon

    Customer Service Assistant Interview

    Anonymous Employee in United Kingdom
    No Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at Yodel (United Kingdom)

    Interview

    I was interviewed on a one-to-one basis. Very simple and straightforward interview which flowed smoothly. Very customer orientated questions and customer focused on customer satisfaction and meeting their clients’ needs.
    Interview

    Tell us about yourself?

    Answer Question

See All 21 interviews

Company Updates

Company Logo for Yodel

Yodel

25 Feb 2021

KEY NOT FOUND: company-updates.categories.employee-story

Say hello to James Bayliss, who is based at our Liverpool Head Office and recently celebrated his 30 Year anniversary as a Yodel colleague.

embedded

A big congratulations to James Bayliss, Senior Finance Manager, for celebrating his 30-year anniversary with Yodel. Based at our headquarters in Liverpool...

Company Logo for Yodel

Yodel

19 Feb 2021

KEY NOT FOUND: company-updates.categories.company-news

We're thrilled to be shortlisted as finalists in two categories at this years CCA Global Excellent Awards, which recognise customer service excellence. The categories are for the Best CX Transformation - Inhouse Technology Solution, and Outstanding Homeworking Programme.

Yodel Awards & Accolades

  • Cloud Innovation of the YearNational Technology Awards2018
  • Infrastructure as an EnablerReal IT Awards2018

Yodel FAQ

(27 Questions)

All answers shown come directly from Yodel Reviews and are not edited or altered.

See questions about:

Does Yodel pay for a gym membership?

...No need for gym...

18 October 2020

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