Working at Zuora | Glassdoor.co.uk

Zuora Overview

San Mateo, CA (US)
5001 to 10000 employees
2007
Company - Public (ZUO )
Enterprise Software & Network Solutions
£100 to £500 million (GBP) per year
Zuora is a cloud-based software platform that enables any company in any industry to successfully launch, manage, and transform into a subscription business.

The “Subscription Economy®,” refers to the worldwide economic shift over ... Read more

Mission: Our mission at Zuora is to enable all our customers to be successful in the Subscription Economy. It drives everything we do – our technology, our community, our knowledge, and our people.

Company Updates

  • Meet Pilar Pickering, Zuora software engineer turned international traveler. Hear about the technical challenges she's tackling, the overseas relationships she's building and her growth experience as a female engineer. Check out her story!
    http://glassdoor.com/slink.htm?key=vMHBq

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Zuora – Why Work With Us?


While systems play an important role in growth and transformation, we believe that culture is far more important, and harder to build. To meet the needs of dynamic subscription businesses, we have built a dynamic company with innovation stamped into its DNA.

At one of our first off-sites, we asked our employees: What do you want our culture to be? The question triggered an avalanche of stories, but the common thread was a sense of being in control of one’s destiny. It gave rise to the concept of the “ZEO.”

At Zuora, we believe that every employee is the CEO of his or her Zuora career, i.e., a ZEO. This has fostered a culture centered around entrepreneurship, innovation, ownership, and responsibility. Zuora isn’t run by its CEO or executive team; it’s run by more than 900 passionate and innovative ZEOs, including our CEO. The result is a company of empowered and invested employees who bring out the best in one other. And the rewards lie in our more than 900 customers and a consistently growing business across the world. 

ZEO Culture isn’t an empty branding effort. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful. We are building a company for the long-term—a place where people celebrate success but also know that they need to continue to innovate, lead, and evolve with the Subscription Economy.

Today, Zuora is powering subscription businesses in practically every industry—software, hardware, media, transportation, construction, healthcare, education, retail, IoT, and many others. We work with movie theaters in France, eyewear retailers in Sweden, maritime information services in the United Kingdom, and tractor companies in the United States. Our clients operate planes, trains, and automobiles. And we continue to welcome new entrants to the Subscription Economy every day.

We began operations in 2007 with a vision of providing the cloud-based software necessary to bring about, and enable companies to succeed in, the Subscription Economy. Since our inception, we have continued to innovate and achieved many milestones. And it’s only the beginning! 

Beyond our San Mateo headquarters, we have in San Francisco, San Jose, Atlanta, Boston and New York! We also have opportunities in other countries, including:

Zuora Reviews

  • Featured Review

    "Zuora ! Outstanding Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in London, England
    Current Employee - Talent Acquisition Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (Less than a year)

    Pros

    I am enjoying so much my job at Zuora
    Zuora globally is Very friendly environment , there are some challenges like any business , but in this company everyone allies our knowledge to get to best achieved ! and not to mention the amazing social events to let your hair down

    Glad to be part of the adventure & success ; proud to be part of the Zuora family 😊

    Cons

    can't see any reasons for cons

    Advice to Management

    Would be nice to see more of our US and APAC colleagues

See All 310 Reviews

Zuora Photos

Zuora photo of: That's a lot of ZEO Pride!
Zuora photo of: EOY Celebration!!
Zuora photo of: Zuora listed on the NYSE
Zuora photo of: ZEOs celebrating at the NYSE
Zuora photo of: ZUO listed NYSE
Zuora photo of: Robert and Sally celebrating at HQ
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Zuora Interviews

Experience

Experience
58%
11%
31%

Getting an Interview

Getting an Interview
37%
29%
20%
5
5
4

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    Applications Support Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Zuora (London, England) in August 2014.

    Interview

    I was contacted by one of the recruiters on LinkedIn, then another recruiter took over a few days later, where I basically just repeated myself. After the initial recruiter calls, I was screened by one of the Support Managers over the phone. Towards the end of the 2nd week of the process, I had a face-to-face interview with two UK employees. Their feedback being positive, I had 3 more phone/skype calls from different levels of management in the organization, up to SVP. The interview process was enjoyable and they were really speeding things up; the next step always followed promptly and got the official offer at the end of the 3rd week.

    Interview Questions

    • Mostly questions about my customer focus / soft skills and my experience with billing/rating/invoicing/payment processes. Interestingly, none of my technical skills were challenged.   Answer Question
See All 146 Interviews

Zuora Awards & Accolades

  • 250 Top Private Companies, AlwaysOn Global, 2013
  • 100 Top Private Companies, OnDemand, 2013
  • 100 Coolest Cloud Computing Vendors, CRN, 2013
  • Top 100 Global Finalist, Red Herring, 2012
  • 100 Top Private Companies, OnDemand, 2012
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