Working at dotmailer |

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

dotmailer Overview

London, England
201 to 500 employees
Company - Public (DOTD)
Advertising & Marketing
$25 to $50 million (USD) per year
We’re a global company headquartered in London with offices in the UK, USA and Australia. We have over 70,000 users in over 150 countries using our Multi Channel Marketing Automation platform and are a globally respected Magento Gold technology platform. Our clients ... Read more

Mission: Our mission is to make it as easy as possible for marketers to get results that make a dramatic improvement to their business. We want to help marketers deliver their imagination.

Company Updates

  • We're delighted to announce that the dotdigital group, the parent company behind dotmailer, has successfully completed the acquisition of COMAPI, the omnichannel messaging platform. This acquisition enables faster product innovation to better meet the needs of future marketers, extending our proposition to include mobile messaging comprising of SMS, social media channels and live chat tools.

    COMAPI is already a successful brand with strong growth and revenues within the CPaaS market. dotmailer and COMAPI already have numerous shared clients which include Superdry, Hayes Recruitment, Daisy Group and betting giant Ladbrokes.

    “By adding COMAPI to our business, dotdigital is executing its vision to be an omnichannel marketing automation platform,” said Milan Patel, CEO of dotdigital group.

    COMAPI’s Managing Director Paul Putman commented “We are all excited by the opportunity the acquisition represents. It enables COMAPI to accelerate its plan and take advantage of the rapid growth in the CPaaS and conversational commerce market.”

  • The dotmailer team were thrilled to hear that our Chief Executive Officer, Milan Patel, was awarded Chief Financial Officer of the year at the 2017 British Accountancy Awards (BAA)

    Read more:

    dotmailer's CEO wins well-deserved recognition - The Marketing Automation Blog

    The dotmailer team were thrilled to hear that our Chief Executive Officer, Milan Patel, was awarded Chief Financial Officer of the year at the 2017 British Accountancy Awards (BAA). The BAA celebrates excellence in accountancy and finance management and are the industry's most prestigious accolades.

See AllSee All

dotmailer – Why Work For Us?

About us

dotmailer is a leading marketing automation platform with email at its core. Our mission is to empower marketers with the tools that make it easy to get dramatic results, every time.

dotmailer in numbers

Sometimes numbers speak louder than words.

  • 150+ countries
    Our platform is loved and used in every corner of the world.
  • 70,000+ customers
    Join 1,000s of happy customers who’ve chosen dotmailer.
  • 250+ employees
    Now established in 3 continents, our dotfamily keeps on growing.

Now in its second year, our inaugural email marketing awards, celebrates the excellence of our customers and partners. 

Global office network
We have offices in the UK, USA and Australia. So wherever you are and whatever time zone you might be in, there’ll always be someone to help.

The dotfamily has bases all over the world, including London and Manchester in the UK, New York in the USA, and Melbourne Australia. As you can see, we’ve got some awesome tech powerhouses where we make all the great things happen. After all, happy team spaces make for happier customers.

Sound interesting? Take a look at our Careers page to discover more about dotmailer and see our latest opportunities. 

Our story

From a pub in South London to a multinational, award-winning business.

It all started in a pub in Croydon (we even have the original tables and stools in our London Bridge HQ). Our foundations go back to 1999 but it was in 2002 that the dotmailer platform was born. Today, we’re a growing global business with an ever-increasing team. Cheers to that!

The dotfamily

Spread across continents, but still one big (and proud) dotfamily.

It’s not all hard work
From summer and Christmas parties to dotlunches and team outings, our dedicated dotcommunity makes sure there’s always a healthy balance of work and play.

The dotfoundation
We’re a caring bunch (if you hadn’t guessed already). That’s why we feel strongly about not only supporting charities, but the software development industry as a whole.

Room to grow
Many of our employees have grown with the business and now hold senior positions. So if you’ve got the ambition, we’ll provide the time and support to help you develop.

dotmailer Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
dotmailer CEO Milan Patel
Milan Patel
8 Ratings
  • "Excellent company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support Technician in Croydon, England
    Former Employee - Product Support Technician in Croydon, England
    Positive Outlook
    Approves of CEO

    I worked at dotmailer full-time (More than a year)


    Excellent management
    Brilliant perks
    Nice working culture


    No cons and nothing to suggest

    Advice to Management

    Keep doing what you doing

See All 20 Reviews

dotmailer Photos

dotmailer photo of: No1 London Bridge - dotmailer London HQ
dotmailer photo of: The dotties 2017
dotmailer photo of: The dotties 2017
dotmailer photo of: The dotties 2017
dotmailer photo of: The view from our New York office!
dotmailer photo of: NY office party
See All PhotosSee All

dotmailer Interviews



Getting an Interview

Getting an Interview





    Client Success Executive Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at dotmailer (Manchester, England) in July 2016.


    Applied via job advert online.
    Received LinkedIn invite from HR manager following application as my CV had LinkedIn details. Connected with HR. Held quick telephone call following a couple of messages back and forth. Discussed role, my experience and the company. Was really quite interesting and appealing.
    Agreed interview in Manchester City Centre. Quite relaxed interview, typical standard approach. "Can you give me an example of...". Very sales orientated role, targets, targets, etc.
    I was told they're looking to appoint asap, so should hear by the end of the week/ early the following week. Didn't hear anything for a week+. Decided to contacted HR for an update and was told they're still interviewing? (Not what I was told in the interview).....a following 2/3 weeks later, still not heard anything?! It isn't sour grapes but considering I took time out of my day (annual leave), travelled for an interview etc, it's not too much to ask for a regular update/ final outcome of an interview? Pretty poor really.

    Interview Questions

    • A number of "Can you give me an example of when you....."
      "Why should we employ you for this role?"   Answer Question
See All 10 Interviews

dotmailer Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at dotmailer? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate