Working at dunnhumby |

dunnhumby Overview

Hammersmith, England
1001 to 5000 employees
Company - Private
£500 million to £1 billion (GBP) per year
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

With deep heritage and expertise in retail – one of the ... Read more

Mission: To enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers.

We can’t do this without great people, led by strong values.

It’s dunnhumbians who are passionate people ... Read more

Company Updates

  • Learn about one of the recent changes we have introduced at dunnhumby to reach a more diverse group of talent from our Chief People Officer, Denise Sefton.

  • Learn about the importance of maintaining technical skills in leadership positions and the skills needed for managing others. We share highlights from our recent meetup event with @WomeninDataUK

    Maintaining technical skills in leadership positions

    On Thursday 9 May we were proud to partner with Women in Data UK to host our first meet-up event for the data science community at our HQ in London. We believe in the importance of hosting these events to support women in the industry to network, develop new skills, and make progress in their careers by fostering a community of support.

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dunnhumby – Why Work With Us?

We are the global leader in Customer Data Science, empowering businesses to compete and thrive in the data-driven economy.

Our science sets us apart and at dunnhumby you’ll have the opportunity to work on ground-breaking technology delivering extraordinary impact for our customers.

You’ll be part of a community, develop friendships and enjoy inspiring and challenging work. We hire diverse and interesting people who help each other succeed.  We continuously seek to build an environment of inclusion, equality and respect because we know that will make us the best business we can be.

We believe that learning and development never stops. Contribution, ingenuity, and genius are all rewarded with extra responsibility, a variety of new challenges, and career mobility, as well as competitive salaries and a performance-based bonus scheme.

Our values are more than four words on a page. They are the force that drive us each day and together they create our unique culture, which we think makes us a great place to work. 

Passion - It all starts with the customer                       

Curiosity - Listen…Ask questions…Explore                   

Courage - We are ambitious and Decisive                    

Collaboration - Together, We Grow One dunnhumby


We nurture a culture built on our strong beliefs and values where we treat each other as we wish to be treated. We also make a positive contribution to our workplace, community, environment and marketplace through collective and individual responsibility.

Our employees demonstrate this passion for, and commitment to, providing a positive contribution to our communities in two ways: by volunteering their time and effort on community betterment projects, and by supporting and contributing to charities selected by dunnhumby employees through events, fund-raising, and donations.

Helping Hands

Our Helping Hands teams in each market inspire employees to make a difference in the dunnhumby communities around the world.

We provide volunteering opportunities across the globe in any of our employee engagement programmes.

We support a number of organisations around the globe including; Habitat for Humanity, American Cancer Society, The Society for Child Development (Gurgaon), CentrePoint UK, Ronald McDonald House.

Green Team

Through our Green Team, our goal is to make a positive contribution to our workplace, community, environment and marketplace through collective and individual responsibility by providing educational resources and social connections for dunnhumby employees.

Some activities include:

  • Annual Plantation drive in India - we pledge to plant as many saplings as the number of employees in the Gurgaon office and this year, we planted 500 saplings
  • To reduce plastic waste we gave each of our employees reusable metal water bottles and made the change from plastic milk bottles to glass bottles

Diversity and inclusion

dunnhumby's spirit of community and the diversity of our people's skills, backgrounds and experiences makes us stronger. We continuously seek to build an environment of inclusion, equality and respect because we know that will make us the best business we can be.

For us, diversity and inclusion (D&I) is not just about a series of initiatives, it's about changing behaviours, challenging norms and embedding skills into all areas of our business – a thread that runs through everything we do at dunnhumby.

For us, reward is more than just our salary. From the every-day thank yous for a job well done to the social get-togethers for the fun-lovers; it's working in great offices, with even greater people - networking globally to collaborate, innovate and deliver value.

We also have a host of professional, social, and financial benefits tailored to suit the needs of each of the countries in which we work.

Whether you’re looking for a valuable short-term experience or stepping into your first job, dunnhumby offers a number of opportunities tailored to smart, ambitious students and recent graduates. Many of our senior leaders in the business today started out in one of our programmes.

From summer internships to accelerated training and role rotation, we strive to make our university programmes challenging and rewarding. Your first few weeks are in intensive, jump-start training to develop your understanding of dunnhumby’s ways of working, the use of our tools and capabilities, the FMCG and retail industry, and technical training on the tools we use to customise our work for our clients.

We are also building an exciting apprenticeship scheme which will create a sustainable pipeline of new talent for our business. This is a unique opportunity to offer jobs and training to digital natives who want to pursue a career in the Tech, Insight and Media space.

For Interns: Gain in-depth exposure to our work, adding value in projects over a three-month period. This is a great scheme to explore if dunnhumby is the place for you and to be considered for a place on one of our graduate programmes. The Summer Intern Programme is available in UK, US & India.

For Graduates: Our 18-month rotational programmes in Technology and Commercial are designed to give graduates breadth and depth of exposure across our business areas. The knowledge and experience that comes from this will set you up as future innovators and individuals who will be fast tracked into leadership roles within our key businesses. Some of the programmes we offer include: Graduate Development Programme (US) and Graduate Training Programme (UK & India).

Meet our graduates and interns

Grads testimonials (Part I) – The dunnhumby experience

Grads testimonials (Part II) – Advice to future grads

From graduate to UK Head of Commercial Innovation

Reflecting on my summer internship

dunnhumby Reviews

  • "Great Place To Work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior DevOps Engineer in Manchester, England
    Current Employee - Senior DevOps Engineer in Manchester, England
    Positive Outlook
    Approves of CEO

    I have been working at dunnhumby full-time (More than 5 years)


    Very friendly place to work, lots of work/life balance benefits and tons of social events

    The work itself is varied and exciting to work on.


    Very centred around its London HQ so satellite offices miss out on many things.

See All 630 Reviews

dunnhumby Photos

dunnhumby photo of: dunnhumby branded water bottles
dunnhumby photo of: Highlights from our dh Live global event, Americas
dunnhumby photo of: Jose Luis Gomes, Head of North America, on the left
dunnhumby photo of: Highlights from our dh Live global event, Americas
dunnhumby photo of: Wrapping presents for Christopher House
dunnhumby photo of: Highlights from our global dunnhumby Live event, USA
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dunnhumby Interviews



Getting an Interview

Getting an Interview





    Learning and Development Manager Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 3+ months. I interviewed at dunnhumby (London, England) in January 2020.


    I applied online, had a screening call set up with a recruiter than last around 10 minutes about salary expectations etc.
    I then heard nothing.
    I chased the recruiter *3 weeks later* who said they were now shortlisting and they’d be in contact soon.
    Another *3 weeks* still no response

    Interview Questions

See All 164 Interviews

dunnhumby Awards & Accolades

  • UK's Best Workplaces(Large Category – 9th place), Great Place to Work Institute, 2013
  • Top 100 Companies(60th place), The Sunday Times (UK), 2013
  • The Top 100 Companies for Graduates 2013/14, The Job Crowd, 2013
  • Best Places to Work, Cincinnati Business Courier, 2013
  • Top 100 Companies to Work For, Best Companies Group, 2014
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