Working at easyJet | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Find your next job here

easyJet Overview

Luton, East of England, England
10000+ employees
1995
Company - Private
Airline
$2 to $5 billion (USD) per year
easyJet is a FTSE 100 company, operating on over 700 routes across more than 30 countries in Europe and North Africa with our fleet of over 250 Airbus aircraft. We employ over 9,500 people including 2,500 pilots and 4,500+ cabin crew. Last year we flew over 80 million ... Read more

Mission: Our strategic intent is to leverage easyJet’s cost advantage, leading market positions and brand to deliver point-to-point low fares with operational efficiency and friendly service for our customers.


Glassdoor Awards

Best Places to Work: 2018 (#41), 2017 (#40), 2016 (#12)

Highest Rated CEOs: 2017 (#30), 2015 (#5)

Best Places to Interview: 2017 (#4), 2016 (#13)

Company Updates

  • We are very proud to say we are now an Award Winning HR Team! Well done to everyone who helped us achieve this - it was a real team effort.

  • At easyJet, we are absolutely committed to giving equal pay and equal opportunity for women and men. Our CEO, Johan Lundgren‎ shared has voluntarily taken a pay cut to match the salary of his predecessor, Carolyn McCall.

    We asked Johan to share the reasons behind his decision and he said: “I want that to apply to everybody across the airline and so to show my personal commitment I have asked the Board to reduce my pay to match that of Carolyn’s when she was at easyJet. I also want to affirm my own commitment to address the gender imbalance in our pilot community which drives our overall gender pay gap. We’ve already gone further than other airlines in trying to attract more women into a career as a pilot. I want us not just to hit our target that 20% of our new pilots should be female by 2020 but to go further than this in the future.”

    Johan has made a donation to UNICEF (our charity partner) representing the two months of his pay at the previous amount.

See AllSee All

easyJet Video

Provided by employer [?]

Loading...

easyJet – Why Work For Us?


Some twenty years ago, we reinvented European air travel. That took innovation, energy, digital disruption and persistence. Working here means finding ways to make things better, being inventive, getting on and achieving. As well as being smart, digital and dynamic, we’re diverse, low-carbon and responsible. Lean isn’t about the little things. It’s about big ideas and looking at things differently.

We’re here to win, to deliver for the customer, not to be bureaucratic. We’re professionals who take pride in a good job. Everyone can make the difference for customers. That means working in Orange time – and developing in Orange time. One year here is worth two or three years somewhere else.

 We pull together to get the job done. No one is more important than anyone else. We are approachable. We muck in. We take the time to help each other out. We succeed as a team

With over 250 aircraft flying over 700 routes to more than 30 countries, we’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Flying over 70 million passengers a year, we employ over 12,000 people including around 2,800 pilots and over 7,000 cabin crew. It’s big-scale stuff and we’re still growing.

But for us, it’s about so much more than the numbers. In fact, if there’s one thing that sets us apart, it’s our people. Every one of them. Our pilots and cabin crew. Our engineers and central support teams. They’re the ones who make us the huge success story we are today. Which is why we offer so much in return, from training and development to rewards and recognition.

That’s generation easyJet. Come and shake things up.

easyJet comes with a strong and distinct culture. One that we’re really proud of. We set out to do it our way, to be individual and unique rather than copy others. And we hope it shows.

It all starts with a very flat hierarchy, which eliminates unnecessary layers of management – and gives us a human touch you can feel right across the organisation, encouraging a ‘one team’ approach to delivery whether on board an aircraft or in an office.

In fact, we have no offices. Our working spaces are open plan, encouraging an open culture, allowing us all to work together, and enabling us to share our experiences and support each other – with a little bit of fun and enjoyment added in. Of course we have to work hard, but this is one of the most exciting, progressive and enjoyable environments you could wish to do it in.

That’s why we’ll give you all the training, tools and opportunities you need to go as far as you want to go in your career with us.

Our approach to learning and development follows what we call a 70:20:10 philosophy – 70% of learning takes place on the job, 20% informally through coaching and mentoring, and 10% through formal learning like face-to-face programmes.

As part of our Cabin Crew, you’ll never be short of new experiences. The possibilities are endless. We fly 870 routes across Europe – and our Cabin Crew are the people that create amazing experiences on every one.

Join us and you’ll work with some great people in a fun environment and receive world-class training for free. You’ll enjoy real variety too, as no two days are ever the same with different crews, new passengers or fresh destinations to look forward to. As you’d expect, there will be the occasional night stop. But most of the time we’ll get you home every night.
 
There will also be lots of scope to grow and develop if you’ve the drive and determination to make it happen. Career ambitions are more than welcome here – and we’ll support and encourage you every step of the way.

So, there’s variety to keep you interested. An amazing team to keep you motivated. And, with some of the best training in the industry, the opportunity to move forward pretty quickly if you want to. We’ve seen plenty of Cabin Crew members follow a path into management after just a year. And you could be the next.

At easyJet, we’re all about opening up Europe to a whole generation of travellers. Because of our extensive network, simplicity and low prices, the possibilities to get-up-and-go and experience Europe are endless.

Join our fantastic team of Captains, Co-Pilots and Trainers and you’ll take on a key leadership role and set the highest standards of professionalism in everything you do.

As a pilot with easyJet you’ll be working with a great team and will have excellent development opportunities, a variety of European bases and a safe, modern A320 fleet all at your fingertips. We enjoy bringing the latest technologies to the flight deck and we’re always open to new suggestions. Highly skilled and passionate about flying, you’ll love the fact that on average our Airbus aircraft are only six years old. And even more new aircraft will be landing shortly.  

Thanks to the huge diversity of routes we fly from our various bases across Europe, you’ll also experience some of the more challenging airport destinations. And as we’re short haul, there’s lots of variety, quick turnarounds, short flights and multiple take-offs and landings in a single day but returning you home to friends and family. You’ll enjoy world-class training and being part of our supportive learning environment. Your route to command will also be faster here than at most other airlines with clear trigger points and criteria based on performance, as well as hours flown – excellent news for ambitious pilots looking to go further, faster.  

Our Pilots are dedicated, enthusiastic and highly talented. And we’re extremely proud of them. So, if you share our energy, integrity and passion for flying, take your career places and play a lead role as part of our professional and successful flight operations team.

Operations. Finance. Engineering. HR. You name it. Our central teams are the pumping heart of easyJet. They’re the ones who keep our operations efficient, our planes in the sky, and our airline smoothly running as one of the biggest in Europe. 

We’re a hard-working, fun-loving bunch of people who enjoy autonomy, taking ownership and high levels of responsibility. But rather than taking our word for it, we decided to ask our own people what they think about life at easyJet. 

They talked of the rapid progress you can make here. The support our Finance people get as they go through their accountancy qualifications – likewise in Engineering. Or any other area for that matter. It doesn’t matter which of our central teams you join, you’ll have plenty of opportunities to move about and try out something new. 

The trick is to always be open to new ideas. If there’s a smarter way of doing something, we say it. If it’s a good idea, we do it. And when it works, we celebrate it. And then do it all over again. 

They talked of the pride everyone has in their work – and the passion that comes with being part of such a multi-talented team. 

But, like anywhere, the easyJet way of life isn’t for everyone. 

It’s challenging. It’s pacey. And it takes a lot of resilience to work here. It’s a mindset. An attitude. What we call an Orange Spirit.

If you’re a real people person who loves resolving issues through pragmatism and common sense, join us. You’ll enjoy plenty of scope for career development as you drive change, improve efficiencies and make a real impact from day one.

easyJet Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
easyJet Chief Executive Officer Johan Lundgren
Johan Lundgren
3 Ratings
  • Featured Review

    Helpful (5)

    "Fun, vibrant, fast-paced Head office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in Luton, South West England, England
    Current Employee - Communications in Luton, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at easyJet full-time (More than a year)

    Pros

    Working at easyJet is really fun. It is a bold and vibrant place to work, they do fun things for their employees. The company is huge, so it's hard to get to know everyone. There is a great environment even in tough moments. It is not for everyone, but if you match the "orange spirit" and type of person they're looking for it is a great place to work.

    Great to work pan-European.

    Cons

    Location is tough; if you don't live in the area you will hate the commute, traffic is awful. You have to park in a car park and get a bus to and from the office, so it adds around 10-15 mins to your commute.

    They work you hard, there's lots of be done and as it's a 24 hour operation and the expectation of work emails being on all the time is there at Head Office, like most large companies.

    Advice to Management

    Spend money on your people, make them feel valued.

See All 230 Reviews

easyJet Photos

easyJet photo of: Award
easyJet photo of: Our modern fleet of AIRBUS aircraft are our pride and joy.
easyJet photo of: Johan Lundgren - CEO
easyJet photo of: Air Berlin recruits
easyJet photo of: Spirit Awards 2017
easyJet photo of: A321
See All PhotosSee All

easyJet Interviews

Experience

Experience
85%
9%
6%

Getting an Interview

Getting an Interview
88%
5%
2%
2
1
1
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Cabin Crew Interview

    Anonymous Interview Candidate in Gatwick, England
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at easyJet (Gatwick, England) in February 2018.

    Interview

    assessment day at Gatwick
    The day starts at 8:30. when you arrive you sign in and go to the cafeteria. when you get to the cafeteria talk to fellow candidates as you are being watched from you first walk in to see how you interact with strangers. you get measured and return to cafeteria. once everyone has been measured you are taken upstairs to a room. there are about 8 tables which will contain 4 candidates and 1 or 2 assessors will sit at the table. the first thing is a short introduction from the assessors and a presentation. once the presentation has been completed. you will receive your first task. for this task you have to match customers up with there lost luggage. this involves reading out clues, figuring out the destination they are going to, their age and what they have lost. you are given 15 minutes. in the last 3 minutes you are given 3 clues to help the team out. after this you are given a presentation about Easyjet. the ask the group questions such as where was Easyjet started, what year and what were the first routes, what aircraft they fly (make sure you mention the A320 Neo), who was the previous CEO and who is the current CEO. after this the assessors return to the room and you start your second task. this task is about the ways you would deal with different types of customers and what you would do in certain situations. 2 examples are: its a passengers 6th birthday today, the second one is a disabled customer needs assistance getting on and off the aircraft. you have 15 minutes to discuss it in your group and there are 8 customer scenarios. the third and final group activity is to create an inflight magazine. there is a list of what can go in there and how many pages the section will take up. you are given 10 points and your are allowed 8 double sided pages so 16 one sided pages. for this you have 12 minutes to work as a team and decide. then you must present your idea to the assessor. everyone must speak for this part. during all these activities the assessors are making notes about your team so it is important you interact well. after this you go for lunch. during this time the assessors choose who get an interview. you are taken back into the room and if your name gets called out you get taken to a room with the others and told that you would not be going to the next stage. I did not make it to the interview stage so Im not sure what questions they will ask. overall is was hard but very fun and interesting

    Interview Questions

See All 101 Interviews

easyJet Awards & Accolades

  • Best Short Haul Airline, Travolution Awards, 2013
  • Best Low Cost Airline, Business Traveller Magazine Awards, 2013
  • Europe's Leading Low-Cost Airline, World Travel Awards, 2013
  • Airline Strategy Award: Low Cost Leadership - Carolyn McCall, Strategy Awards, 2013
  • Best B2C App - Grand Prix Best in Show Award, Marketing on Mobile Awards (MOMA), 2013
See More

Work at easyJet? Share Your Experiences

easyJet
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or