Working at esure |

esure Overview

Reigate, England
1001 to 5000 employees
Company - Private
Insurance Operators
£100 to £500 million (GBP) per year

Direct Line Group

Founded in 2000, esure Group plc is an efficient, customer focused personal lines insurer. We are one of the UK’s leading providers of Motor and Home insurance products through the esure and Sheila’s Wheels brands. Our insurance brands provide cover for ... Read more

Mission: Our mission is simple: we aim to make esure a great place to work for our people and provide the very best service to our customers.

esure Reviews

  • "Definitely the best UK General Insurer to work for if you want a career in Pricing"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Manager in Reigate, England
    Current Employee - Pricing Manager in Reigate, England
    Positive Outlook
    Approves of CEO

    I have been working at esure full-time (Less than a year)


    Working in esure's Pricing team is just great! Some of the pros are:

    - it's easy to get things done so you get to see the value of your work very quickly.
    - you get to work on an interesting range of projects. I'd say at a management and senior analyst level you can really drive the agenda too.
    - there's a very clear and structured development path for analysts meaning overall staff satisfaction and retention is very high. This is nicely complimented with high quality external hires.
    - the data analytics capability and general tech you're using is advanced, flexible and well supported.
    - there's a clear understanding amongst senior leaders in the value of the Pricing & Analytics Team.
    - my team mates are supportive, fun and friendly people.


    There's really very little. If I'm being picky I'd say Reigate's not necessarily the easiest place to get to though there's obviously been greater flexibility around working location/hours with Covid.

    Advice to Management

    Keep supporting us and the people and teams who enable us!

See All 141 Reviews

esure Photos

esure photo of: Glasgow Office
esure photo of: Manchester
esure photo of: Glasgow Office
esure photo of: Manchester Customer Specialist
esure photo of: Manchester Claims
esure photo of: Glasgow
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esure Interviews



Getting an Interview

Getting an Interview





    Customer Service Specialist Interview

    Anonymous Employee in Glasgow, Scotland
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a staffing agency. The process took 6+ weeks. I interviewed at esure (Glasgow, Scotland) in September 2019.


    •Short Walk/Tour Around Building
    •7th floor - HR
    •One to One Interview (3 Questions) Competency based.
    •Online assessment (don’t click repeat sound of customer, it reduces ur score and you’ll fail. listen carefully to pass).

    -From what i can remember, these questions were very similar.

    -After working at Esure for 6 months and passing my probation, it’s a great place to be.

    -I’d highly recommend to anyone with the right skills.

    Interview Questions

    • Tell me about a time where you upsold a product successfully.   1 Answer
    • Tell me about a time where you had to resolve a situation with an unhappy customer.   1 Answer
    • Tell me about a time where you lost motivation and regained it.   1 Answer
See All 19 Interviews

esure Awards & Accolades

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