Working at phs Group | Glassdoor.co.uk

phs Group Overview

Caerphilly, Wales
5001 to 10000 employees
1963
Company - Private
Building & Personnel Service
£100 to £500 million (GBP) per year
phs – life inside the yellow lozenge. You may have seen our vans on the road throughout the UK as we head off to service our 90,000 customers in more than 300,000 locations.

We’re the largest hygiene services company in the UK providing ... Read more

Company Updates

  • Brilliant news for Besafe as the business picks up LADA’s Commercial Laundry of the Year award.

    Awarded to those who excel in overall performance and customer service, the winner of the Commercial Laundry of the Year award also demonstrates improvements and innovative ways to grow their business.

    Congratulations and well done to all involved!

  • Following the success of our first live business update call our CEO, David, recently delivered our strategy and framework for the future.

    The update was live from Caerphilly and we made it available for everyone to see via video conferencing and recorded it and made available on our Intranet for those who missed it.

    We look forward for the next update to see how things are progressing, thank you David.

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phs Group – Why Work For Us?


Who we are 

phs –  life inside the yellow lozenge

You may have seen our vans on the road  throughout the UK as we head off to service our 90,000 customers in more than 300,000 locations.

We’re the largest hygiene services company in the UK providing washroom services to businesses everywhere. We cover everything from hand sanitisers to sanitary bins and clean air solutions.

Our specialist division also provides a range of services from innovative planting for any office space, to crate rental, balers and compacters, compliance testing and pre-decorated Christmas trees.


What we do

We take a partnership approach to working with our customers; identifying solutions that deliver an overall net benefit, providing a safer and healthier workplace that saves money and energy and has less impact on the environment that we live and work in.

Our range of environmentally responsible products and services include water saving tap fittings, recycled matting and LifeCycle - the UK’s first environmentally responsible solution for the disposal of hygiene waste products, sanitary waste products and incontinence products.

 

Our people

Our people make phs a business that we’re all proud to work for. It’s the quality and commitment of the people who work for phs that make us successful. We invest in recruiting, retaining and developing people who will bring a customer-centric approach to our organisation and add real value to what we do. Due to the size and diverse nature of our business, there are always opportunities to move within the company, learn new skills and help to develop other colleagues.

 

Why join us

We’re driving innovation and change in our industry, focusing on the sustainability challenges that matter most to our customers and their customers. Our new LifeCycle process is helping to limit the UK’s dependence on landfill for absorbent hygiene products (nappies, sanitary waste and incontinence products), turning the waste into refuse derived fuel (RDF) to create a reliable source of energy for industry. LifeCycle is central to our commitment to develop and promote innovative and environmentally responsible solutions within our sector.

 

Helping our communities

We’re a people business and we’re keen to support the people in the communities that we are a part of. We support annual UK charity events and offer team match-funding to help the causes that matter to our colleagues. We provide a platform to support charities that have a natural link to what we do.

Period Poverty is a serious issue that’s affecting women and girls today in the towns and cities that we live in. As a UK wide company, and the market-leader for managing the disposal of sanitary waste products, we’re keen to help raise the profile of the work being done by different charities to help.

Over the coming months, we’ll also be looking at the different ways that we can get involved to help make a difference. 

Our core values form the foundation of our culture, brand and the way we work at PHS.

Therefore when defining our values, we thought it was important to reflect the thoughts and experiences of our people. For this reason, we involved everyone in the process which meant it was our employees who chose our four values.

This process has worked well and generated a wealth of examples of best practice and new ideas about how we can continue to improve and grow.

Everyday we work to reflect these values in everything we do, for example, ‘PHS Stars’ is our employee recognition program where we ask our people to nominate colleagues who have gone above and beyond, to be recognised and rewarded.

Our four values:

  • Professionalism
    We operate to the highest standard by always focusing on the customer, taking ownership, responsibility and acting with integrity.
  • Teamwork
    We work towards our shared values and goals by supporting one another, taking pride in what we do and respecting one another.
  • Trust
    We are loyal to our customers by keeping our promises, acting responsibly, respecting the environment and solving their problems pro-actively.
  • Honesty
    We demonstrate openness by being straight talking and genuine, acknowledging mistakes and putting things right, and asking for regular feedback.

Recruitment

Being Human
We provide washroom, healthcare and floor hygiene services that meet the everyday challenges of being human. We’re proud of the work we do to help our customers provide safe, comfortable and hygienic premises for their employees and customers.

Being There
We’re the largest waste management and facilities services company in the UK, also providing a range of specialist services to 90,000 customers in 300,000 locations. We’re next door. Everywhere.

Being Leaders
We’re driving innovation and change in our industry, focusing on the sustainability challenges that matter most to our customers and their customers. Our new LifeCycle process is helping to limit the UK’s dependence on landfill for absorbent hygiene products (nappies, sanitary waste and incontinence products), turning the waste into refuse derived fuel (RDF) to create a reliable source of renewable energy for industry. LifeCycle is central to our commitment to develop and promote innovative and environmentally responsible solutions within our sector.

phs People
Our people are at the heart of our continued success. If you choose to join us, we’ll teach you everything that you need to know to enjoy and succeed in your role.

When you’re ready for new challenges, there are always opportunities to move within the company due to the size and diverse nature of our business.

We want to share with you what it's really like to work here at phs and what better way, than to hear from some of our people. That's just 'How we role'. See what we did there? 

Behind the wheel

Life behind the wheel aims to show you what it's like as one of our service drivers?

Meet Roisin, she works out of our Newark Operations Centre.

Are you the type of person, like Roisin, who goes out of your way to help others? Is treating others with respect important to you? Are you a hard worker with high standards? 

If your answer is “Yes, that’s me”, you could be just the sort of person we're looking for. Head over to our recruitment site and find out if there is an opportunity to join the team: https://www.phs.co.uk/about-us/recruitment

At phs, we know our people are key to our continued success and our Apprenticeship scheme is an important part of attracting and developing future talent. The phs Apprenticeship programme offers you an opportunity like no other, working with quality training providers that understand our business and giving you the best hands-on learning experience. Working for an industry-leading brand, whilst gaining a recognised qualification, what’s not to like? It’s hands on, fast paced and varied… it’s a phs Apprenticeship.

 

Don’t take our word for it! You can read what our newest recruits think and find out more from those who have successfully completed their Apprenticeship on our LinkedIn page: https://www.linkedin.com/company/phs-group/

 

Why not be part of something amazing? We post our latest opportunities on social media channels, phs career pages and the National Apprenticeship Service website so keep an eye out. For general Apprenticeship enquiries, you can contact us by emailing learning@phs.co.uk


phs Group Reviews

3.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
phs Group CEO David Taylor-Smith
David Taylor-Smith
22 Ratings
  • Featured Review

    "Best Company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Manager in Birmingham, England
    Current Employee - Field Sales Manager in Birmingham, England
    Recommends
    Approves of CEO

    I have been working at phs Group full-time (More than a year)

    Pros

    Having only worked for PHS for a few years they are the best in the industry. If you work hard this will be noticed and rewarded and progression is something that is readily available if you work hard and want to progress.

    Everyone works as a team across all departments and everyone wants everyone to succeed, in all my sales roles previously it has been pretty cutthroat and somewhat lonely, but this is not the case at PHS

    Cons

    I've loved every second of working for PHS. Companies in the past have promoted based on a "who you know" mentality but at PHS everyone is given equal opportunities.

    One small negative and this is me being picky, is that as I work in the field for 9 hours a day It would be nice if we could have small lunch allowance as clearly not having access to a kitchen or a canteen can prove quite on a monthly basis.

    Advice to Management

    Without exception every manager I have had has always been supportive

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phs Group Photos

phs Group photo of: We recently received a ‘highly commended’ for our LifeCycle process at the annual National Recycling Awards. Great work guys!
phs Group photo of: Our L&D team are finding out about all things e-learning, here we are at a recent training course, amazing venue!
phs Group photo of: Set up and ready to go! Recent Salesforce.com training session at Head Office
phs Group photo of: Some of our HR team receiving certificates from a recent Mental Health First Aid course
phs Group photo of: Some of our teams taking part in Cardiff 10k raising funds for charity.
phs Group photo of: Some of the great entries for World Photo Day.
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phs Group Interviews

Experience

Experience
83%
17%
0%

Getting an Interview

Getting an Interview
50%
33%
17%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Team Leader Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at phs Group (London, England) in April 2016.

    Interview

    The interview was very informative, they were very honest and straight to the point about what the job entitles. Ask a lot about what you want to do in the future.

    Interview Questions

See All 6 Interviews

phs Group Awards & Accolades

  • Highly Commended, National Recycling Awards, 2018
  • LADA’s Commercial Laundry of the Year, Laundry And Drycleaning Awards (LADAs), 2018

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