Working at wagamama | Glassdoor.co.uk

wagamama Overview

London, England
5001 to 10000 employees
1992
Company - Private
Casual Restaurants
£100 to £500 million (GBP) per year
wagamama means naughty child, one who is wilful or determined.

we’re never afraid to say what we believe in. never afraid to be different, be bold and to stand out. we want to be authentic, genuine and honest...just like the people we ... Read more

Mission: to nourish modern society


Glassdoor Awards

Best Places to Work: 2019 (#41)

Top CEOs: 2018 (#26)

Company Updates

  • on tuesday afternoon this week, our apprentice class of 2019 gathered in london for a very special moment in their fire up journey | graduation day!

    a year ago, over 30 chefs began their fire up journey, an apprenticeship programme designed to help them develop + grow, with various areas of expertise such as culinary skills + knowledge, managements and leadership. and at the end of their journey, our graduates had even more to show for their hard work, as they earned a national qualification along the way!

  • earlier this year we ran our wokstars competition for our chefs and flew out our winners to japan to experience the history and current trends of japanese cuisine. anupam, a sous chef in our camberley restaurant shared some of his feelings at the end of the trip......

    “wokstars was fantastic. and the final event was just incredible. I remember the final minute, that was surreal, I thought I wasn’t going to make it in time but I believed in myself and kept on going... I didn’t even realise that I was capable of doing this. a big shout out to my team, and especially my head chef omar, who supported me and pushed me, and really motivated me throughout wokstars”

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wagamama – Why Work For Us?


kintsugi philosophy

in japanese, our name means ‘naughty child’, or ‘one who is willful and determined’

 

be you. be wagamama

what does it mean to be wagamama? one of the greatest things about working for wagamama is that you can be yourself! 

we come from all kinds of backgrounds. we share all kinds of interests, but there’s one thing that connects us all – a love of great food cooked with the freshest ingredients

behind every great wagamama experience are great wagamama people. people who are never afraid to speak up. never afraid to be different it’s our commitment to spreading positivity from bowl to soul that makes us stand out from every other restaurant around.

our behaviours

at wagamama, we know that delivering great results is important! but what is even more important is how we deliver them!

we have recognised 5 behaviours that really shine through within our amazing teams, creating a positive place where our people can be the best they can be. through demonstrating these behaviours, we spread positivity with our guests and with each other  

we care 

we embrace change

we communicate

we lead

we own it

be a part of it!

we want to be as good a place to work as we are a place to eat. behind every great wagamama experience are our great wagamama people - and that could be you!  our food is authentic and our people are real.......be you. be wagamama

be you. be wagamama

 

want to hear more? check out https://jobs.wagamama.uk

 

more time for me time

at wagamama we want to be as good a place to work as we are to eat. that’s why we offer a great range of benefits for our teams at all levels

anything is possible when the right ingredients come together. our rewards serve up culture the wagamama way, with flexible hours to suit your lifestyle


pension scheme

pension auto enrolment is applicable to all wagamama employees            

down time...we all need it!

when you’re at work, you’ll get breaks. what’s more, all work and no play just isn’t the wagamama way, so all wagamama staff accrue paid holiday – how much is determined by how long you’ve worked with us and which position you are in 

healthcare

we offer different medical plans with varying degrees of cover depending on your role

long service recognition

we love people who love wagamama! we celebrate long service after 10 years of continuous service. what do you get...stick around and find out!

eat when you’re hungry

we love our food and we know you will too. when you’re on shift, you’ll be able to order and enjoy dishes from staff/team menu

our food is what make us special and you’ll probably want to share it with your family and friends. when you do, you’ll get a 30% discount on the food and soft drinks! now your friends are going to think you’re even more awesome!

performance based pay reviews

every year you and your manager will have a discussion about your performance. you’ll talk about how you’ve been totally awesome and also areas/opportunities for development (we’ve all got them!). these conversations are really important because they help us reward people who do amazing things

incentives

wagamama is constantly running brilliant competitions and incentives both nationally and locally! recent prizes have included.......brand new cars! trips to boston and brugge and more!  we also hold our world famous (in the uk) christmas parties for all our staff every year!

management bonuses

our restaurant managers and noodle hq staff receive bonuses when the become super-successful. it’s our way of saying thanks. thanks for supporting the foh teams in creating great guest experiences. thanks for giving the boh teams everything they need to deliver perfect dishes. thanks for the all-round outstanding results. thanks for being so dedicated, thanks for being essential, thanks for being you!


start your wagamama career today! 

be you. be wagamama check out https://jobs.wagamama.uk

 

be the best version of you...go far at wagamama 


kick-start your career

whatever your role, we’ll give you the best start at wagamama. our hands-on training will help you build the skills to make it happen. just bring your love and passion for food – after all, that’s why we come to work in the morning

 
noodleversity

at wagamama, you learn by doing. you learn by listening. you learn from other people. and then there’s noodleversity. get the knowledge + skills you need to grow and develop with our online learning toolkit

noodleversity is constantly updating with new material. that means more ways to learn and more videos to help you develop where + when you want to

 
one step closer to where you want to be

we’ll help you take control of your own career + progress at wagamama. these are the experiences + opportunities that will see you grow and achieve. whether you start back of house, move to front of house or head into noodle hq, anything is possible if you’ve got the passion + ambition

be you. be wagamama

want to hear more? check out https://jobs.wagamama.uk

people + passion 

from strength to strength, from restaurant to noodle hq – everyone has their own journey at wagamama. we care. we lead. we communicate. we own it. we do it for our guests + each other

be you. be wagamama

want to hear more? check out https://jobs.wagamama.uk


be you. be a wagamama chef! 

being a brilliant chef at wagamama means being part of the vibrant teams of people that bring our kitchens to life!

at wagamama we only use the freshest ingredients and our chefs put their heart and soul into every dish they prepare for our guests. being a wagamama chef means working in our modern kitchens where you’ll get to see your guests enjoy the dishes you’ve made.

whether you are just starting out as a line chef, or you are a seasoned head chef you’ll receive support, training and development from wagamama to be the best you can be!

don’t worry if you’ve had no previous experience cooked japanese or asian food, or maybe you haven’t worked in a professional kitchen at all! not a problem, we’ll help you learn new skills that will set you up for a rewarding career.


be you. be wagamama

want to hear more? check out https://jobs.wagamama.uk/jobs


wagamama Reviews

  • Featured Review

    "the kind of place you just fall in love with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - People Team in Birmingham, England
    Current Employee - People Team in Birmingham, England
    Recommends
    Approves of CEO

    I have been working at wagamama full-time (Less than a year)

    Pros

    from the minute i joined wagamama i felt so welcome and part of the family and did just fall in love the company. working here is like no where i have ever worked before, from the amazing food, restaurants and most importantly people.

    wagamama have such a clear purpose and vision that it makes it so easy to know what you are all striving to achieve and how you are going to get there.

    i love that you are challenged to be the best version of you, given stretch in your role but also that there is such genuine care for your personal life and well being too.

    Cons

    if you struggle with a fast paced environment then wagamama may not be for you

See All 450 Reviews

wagamama Photos

wagamama photo of: be you. be wagamama
wagamama photo of: seaport at night
wagamama photo of: all smiles from our FOH superstars
wagamama photo of: thankful today + every day for our passionate + talented wagamama family
wagamama photo of: wagamama
wagamama photo of: it's all about the care + love at wagamama
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wagamama Interviews

Experience

Experience
77%
12%
11%

Getting an Interview

Getting an Interview
79%
12%
5%
2
1
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Food Server Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at wagamama (Boston, MA (US)) in May 2017.

    Interview

    Very quick , got hired immediately. The manager asked about examples of dealing with an upset customer and approach I would use to deal with the situation. Basic Interview questions

    Interview Questions

    • Experience in the industry and show that you can work within a team.
      I said in dealing with a upset customer is show that you understand the urgency of their problem and try to do what you can to fix it but if not go get a manager.   1 Answer
See All 96 Interviews

wagamama Awards & Accolades

  • Employer of the Year, Casual Dining Restaurant and Pub Awards, 2016
  • People Development Programme, The Learning Awards, 2016
  • Best Restaurant Operator, R200 Best Restaurant Operator, 2016
  • Best Employer Brand, RAD Awards, 2014
  • Best Evolutionary Brand, CGA Peach Honours Award, 2015
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