Working at wagamama | Glassdoor.co.uk

wagamama Overview

London, England
5001 to 10000 employees
1992
Company - Private
Casual Restaurants
£100 to £500 million (GBP) per year
wagamama means naughty child, one who is wilful or determined.

we’re never afraid to say what we believe in. never afraid to be different, be bold and to stand out. we want to be authentic, genuine and honest...just like the people we ... Read more

Mission: to nourish modern society


Glassdoor Awards

Best Places to Work: 2020 (#31), 2019 (#41)

Top CEOs: 2018 (#26)

Company Updates

  • welcome to the bench our new vegan suika tuna. yep you read that right. vegan tuna. now, that’s next wave. but catch it while you can. available exclusively for #veganuary only 'suika’ means watermelon in japanese, our dehydrated watermelon steak is dressed + seared in the wok. served with miso sesame wok-fried kale, tenderstem broccoli, avocado edamame + tofu guacamole and pickled radish on sticky white rice topped with crispy fried shallots, sesame seeds, fresh chilli + lime.

  • what an opening week it's been for our first mamago site in fenchurch street! thank you to everyone who came along! our executive chef steve mangleshot said: “we’ve borrowed a few things from wagamama including the phenomenon that is katsu curry – so you’ll see some katsu dishes done in a mamago way including a katsu chicken wrap, a vegan cauliflower katsu rice bowl, chicken katsu rice bowl and naked chicken katsu salad. all the dishes have been developed with health in mind which means they there is no guilt to eat at mamago everyday for breakfast and lunch. i have taken inspiration from my travels to japan when developing these dishes. in japan so much of the food is designed to be eaten on the go and we have always wanted to bring some of those ideas back here.”

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wagamama – Why Work With Us?


kintsugi philosophy

in japanese, our name means ‘naughty child’, or ‘one who is willful and determined’

 

be you. be wagamama

what does it mean to be wagamama? one of the greatest things about working for wagamama is that you can be yourself! 

we come from all kinds of backgrounds. we share all kinds of interests, but there’s one thing that connects us all – a love of great food cooked with the freshest ingredients

behind every great wagamama experience are great wagamama people. people who are never afraid to speak up. never afraid to be different it’s our commitment to spreading positivity from bowl to soul that makes us stand out from every other restaurant around.

our behaviours

at wagamama, we know that delivering great results is important! but what is even more important is how we deliver them!

we have recognised 5 behaviours that really shine through within our amazing teams, creating a positive place where our people can be the best they can be. through demonstrating these behaviours, we spread positivity with our guests and with each other  

we care 

we embrace change

we communicate

we lead

we own it

be a part of it!

we want to be as good a place to work as we are a place to eat. behind every great wagamama experience are our great wagamama people - and that could be you!  our food is authentic and our people are real.......be you. be wagamama

be you. be wagamama

 

want to hear more? check out https://jobs.wagamama.uk

 

more time for me time

at wagamama we want to be as good a place to work as we are to eat. that’s why we offer a great range of benefits for our teams at all levels

anything is possible when the right ingredients come together. our rewards serve up culture the wagamama way, with flexible hours to suit your lifestyle


pension scheme

pension auto enrolment is applicable to all wagamama employees            

down time...we all need it!

when you’re at work, you’ll get breaks. what’s more, all work and no play just isn’t the wagamama way, so all wagamama staff accrue paid holiday – how much is determined by how long you’ve worked with us and which position you are in 


healthcare

we offer different medical plans with varying degrees of cover depending on your role

long service recognition

we love people who love wagamama! we celebrate long service after 10 years of continuous service. what do you get...stick around and find out!

eat when you’re hungry

we love our food and we know you will too. when you’re on shift, you’ll be able to order and enjoy dishes from staff/team menu

our food is what make us special and you’ll probably want to share it with your family and friends. when you do, you’ll get a 30% discount on the food and soft drinks! now your friends are going to think you’re even more awesome!

performance based pay reviews

every year you and your manager will have a discussion about your performance. you’ll talk about how you’ve been totally awesome and also areas/opportunities for development (we’ve all got them!). these conversations are really important because they help us reward people who do amazing things

incentives

wagamama is constantly running brilliant competitions and incentives both nationally and locally! recent prizes have included.......brand new cars! trips to boston and brugge and more!  we also hold our world famous (in the uk) christmas parties for all our staff every year!

management bonuses

our restaurant managers and noodle hq staff receive bonuses when the become super-successful. it’s our way of saying thanks. thanks for supporting the foh teams in creating great guest experiences. thanks for giving the boh teams everything they need to deliver perfect dishes. thanks for the all-round outstanding results. thanks for being so dedicated, thanks for being essential, thanks for being you!


start your wagamama career today! 

be you. be wagamama check out https://jobs.wagamama.uk

 

be the best version of you...go far at wagamama 


kick-start your career

whatever your role, we’ll give you the best start at wagamama. our hands-on training will help you build the skills to make it happen. just bring your love and passion for food – after all, that’s why we come to work in the morning

 
noodleversity

at wagamama, you learn by doing. you learn by listening. you learn from other people. and then there’s noodleversity. get the knowledge + skills you need to grow and develop with our online learning toolkit

noodleversity is constantly updating with new material. that means more ways to learn and more videos to help you develop where + when you want to

 
one step closer to where you want to be

we’ll help you take control of your own career + progress at wagamama. these are the experiences + opportunities that will see you grow and achieve. whether you start back of house, move to front of house or head into noodle hq, anything is possible if you’ve got the passion + ambition

be you. be wagamama

want to hear more? check out https://jobs.wagamama.uk

people + passion 

from strength to strength, from restaurant to noodle hq – everyone has their own journey at wagamama. we care. we lead. we communicate. we own it. we do it for our guests + each other

be you. be wagamama

want to hear more? check out https://jobs.wagamama.uk


be you. be a wagamama chef! 

being a brilliant chef at wagamama means being part of the vibrant teams of people that bring our kitchens to life!

at wagamama we only use the freshest ingredients and our chefs put their heart and soul into every dish they prepare for our guests. being a wagamama chef means working in our modern kitchens where you’ll get to see your guests enjoy the dishes you’ve made.

whether you are just starting out as a line chef, or you are a seasoned head chef you’ll receive support, training and development from wagamama to be the best you can be!

don’t worry if you’ve had no previous experience cooked japanese or asian food, or maybe you haven’t worked in a professional kitchen at all! not a problem, we’ll help you learn new skills that will set you up for a rewarding career.


be you. be wagamama

want to hear more? check out https://jobs.wagamama.uk/jobs


wagamama Reviews

  • "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Payroll Executive in London, England
    Former Employee - Senior Payroll Executive in London, England
    Recommends
    Positive Outlook

    I worked at wagamama full-time (More than 5 years)

    Pros

    Salary work environment great location

    Cons

    Long hours lack of professional development

See All 549 Reviews

wagamama Photos

wagamama photo of: be you. be wagamama
wagamama photo of: seaport at night
wagamama photo of: all smiles from our FOH superstars
wagamama photo of: thankful today + every day for our passionate + talented wagamama family
wagamama photo of: wagamama
wagamama photo of: it's all about the care + love at wagamama
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wagamama Interviews

Experience

Experience
78%
11%
11%

Getting an Interview

Getting an Interview
80%
11%
5%
2
1
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    FOH Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at wagamama in February 2020.

    Interview

    Applied online and was called for a phone interview. Passed the phone interview and was invited into store for a face-to-face interview which was very relaxed. After the interview I was told the next step was a trial shift or ‘discovery session’ and I’d receive a phone call for when it was going to be, never received the call so had to email about it and didn’t receive a response for 3 days which I found odd and already had doubts about the professionalism. Discovery session lasted 3 hours, I was pretty much left to my own devices with minimal interaction from the manager and no instruction on what I was to do during it was buddied up with someone who left me after the first 15 minutes, this left me feeling very negative about the whole situation and had I been offered a position I was going to decline. I was given a free meal and a £30 gift card for my time.

    Interview Questions

See All 102 Interviews

wagamama Awards & Accolades

  • Employer of the Year, Casual Dining Restaurant and Pub Awards, 2016
  • People Development Programme, The Learning Awards, 2016
  • Best Restaurant Operator, R200 Best Restaurant Operator, 2016
  • Best Employer Brand, RAD Awards, 2014
  • Best Evolutionary Brand, CGA Peach Honours Award, 2015
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