A&K USA LLC Reviews | Glassdoor.co.uk

A&K USA LLC Reviews

Updated 6 Jun 2019

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Found 22 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
50%
Approve of CEO
A&K USA LLC CEO Geoffrey J. W. Kent
Geoffrey J. W. Kent
9 Ratings
  1. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at A&K USA LLC full-time

    Pros

    Overall a very good company culture with manageable office politics

    Cons

    Lack of business acumen in members of the senior management team

    A&K USA LLC2018-10-22
  2. Helpful (1)

    "Lack of confidence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at A&K USA LLC full-time

    Pros

    Great Training programme, depending on what time of year you start

    Cons

    The company is well organised, however due to it's upmarket status a huge amount of intricacy goes into the role and takes some time getting used to. Leading up to their busy months they are very pushed for deadlines leaving staff under a great deal of pressure. The main issue was there was not enough staff to spread the work load and therefore issues arose.

    Advice to Management

    Ease employees into the role more and generally HIRE MORE STAFF

    A&K USA LLC2017-05-03
  3. Helpful (2)

    "Best Luxury Travel Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tailor Made Travel Consultant in Downers Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A&K USA LLC full-time (Less than a year)

    Pros

    Everyone works as a team

    Cons

    Traffic getting to work sometimes.

    Advice to Management

    Keep hiring skilled people that make a difference.

    A&K USA LLC2019-06-01
  4. "Such a great team"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at A&K USA LLC full-time for more than a year

      Pros

      The team is very collaborative across the board. People work together to get things done!

      Cons

      Some challenges with management basing changes on their own ideas, not always factual data.

      A&K USA LLC2019-06-06
    • Helpful (1)

      "Workplace Bullying"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant in Downers Grove, IL
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at A&K USA LLC full-time for more than 5 years

      Pros

      Mostly nice people Team atmosphere Good benefits Occasionally they buy pizza or food when goals are met

      Cons

      Workplace bullying is tolerated Promotions are often sabotaged Low pay Work is very stressful for low pay. People are called I to meetings and threatened over typos and other small issues. People are set up to fail.

      Advice to Management

      Take workplace bullying seriously.

      A&K USA LLC2019-05-20
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Downers Grove, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at A&K USA LLC full-time for more than 3 years

      Pros

      Great benefits, work-life balance and the many fun things that are done around to office throughout the year. Very nice new renovated office!

      Cons

      The systems need an update and face lift, but hopefully that is on the horizon.

      A&K USA LLC2019-04-23
    • "Would not recommend anyone to work for this company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Downers Grove, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at A&K USA LLC full-time (Less than a year)

      Pros

      If you stay long enough you might get to go on one of their trips.

      Cons

      Backward thinking company, not innovative. Very bad software. Micro-management of all work. No remote working offered.

      Advice to Management

      I would advise to pay a better salary, upgrade system performance, hire new management. Hire more qualified people with better pay.

      A&K USA LLC2019-04-03
    • "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends

      I worked at A&K USA LLC full-time

      Pros

      Great atmosphere and benefits.

      Cons

      Payment wasn’t good compared to other places

      A&K USA LLC2018-09-11
    • Helpful (3)

      "Deputy Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Downers Grove, IL
      Approves of CEO

      I worked at A&K USA LLC full-time for more than 3 years

      Pros

      A great place to work!

      Cons

      Lack of some challenging opportunities

      A&K USA LLC2018-04-09
    • Helpful (1)

      "All over the board"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        No Opinion of CEO

        I worked at A&K USA LLC full-time

        Pros

        Great facility and staff. Always seem to be moving forward.

        Cons

        Huge efforts are put into "systems" which take years to really implement and seem to be controlled through the U.K., who are unaware or uninterested in how the product goes to market in the US. Lots of spinning wheels but not a lot of progress. Poor communication between upper management, middle management, and worker bees.

        Advice to Management

        Management needs to be held as accountable to staff as to U.K. and other SMCs.

        A&K USA LLC2018-03-18
      Found 22 reviews