AAA Club Alliance Reviews

Updated 2 Mar 2021

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3.2
40%
Recommend to a Friend
72%
Approve of CEO
AAA Club Alliance CEO Thomas Wiedemann
Thomas Wiedemann
34 Ratings
Pros
Cons
  • "Some employees who cheat are praised, yet upper management are clueless(in 13 reviews)

  • "low pay, bad management, unaffordable benefits(in 10 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "AAA after 1 year is still amazing me!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Operations in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Club Alliance full-time for less than a year

    Pros

    AAA is a very customer service-focused company. Everything we do is for the good of our members and customers. Being here at AAA now a year, I am amazed at how very employee-focused they are towards everyone. It's all about keeping promises to our associates, doing what is best for them, very refreshing.

    Cons

    I have yet to find a con working here at AAA!

    AAA Club Alliance Response

    March 1, 2021Talent Acquisition Sourcing Manager

    Thank you for taking the time to leave a review! We are happy to hear you are enjoying your time at AAA. Our Associates are what matters and what continue to strengthen our company. Wishing you many successful/happy years at AAA.

  2. "Good Pay but little work/life balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Willow Grove, PA
    Positive Outlook
    No Opinion of CEO

    I have been working at AAA Club Alliance full-time for more than 5 years

    Pros

    Generous PTO packages and Pay plan. Rewarded for good sales.

    Cons

    Tough work & life balance. Expect to work 6 days a week.


  3. "Quantity is more important than Quality"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Membership Sales and Service Representative in Hamilton, NJ
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at AAA Club Alliance full-time for more than 8 years

    Pros

    Great 401k plan, great supervisors & director, great people to work with.

    Cons

    Management above the director wants quantity over quality & apparently has no concept on what we do. We are also an insurance company & our insurance benefits cost way too much to a point to where I may consider part time to jump on my spouses insurance as I can not afford the deductibles you have to pay out of pocket.

    Continue reading
  4. COVID-19

    "Great Team Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Club Alliance full-time for less than a year

    Pros

    Their benefits and 401k match are great! The response to covid has been safe and considerate. Team feeling is still alive even with a large amount of us working remote.

    Cons

    No cons at this time

    Continue reading

    AAA Club Alliance Response

    March 1, 2021Talent Acquisition Sourcing Manager

    Thank you for listing our 401k as a pro. We believe in striving to provide not only great benefits but a robust retirement option for our Associates! We are thankful that our innovative teams continue to utilize a multitude of platforms to stay close during the pandemic.

  5. "Tow truck driver"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Rollback Operator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Club Alliance full-time

    Pros

    Very professional and friendly people

    Cons

    You just have to adjust your self to be working in all weather conditions

  6. "it is Ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Agent in Jersey City, NJ
    Doesn't Recommend
    No Opinion of CEO

    I have been working at AAA Club Alliance full-time for more than a year

    Pros

    talk about Travel, Destinations, learning about Travel

    Cons

    stressful at times, lots of work

    AAA Club Alliance Response

    March 1, 2021Talent Acquisition Sourcing Manager

    Thank you for taking the time to leave a review and we love to hear that a pro is talking/learning about travel. We understand work can get stressful especially during these unique times. We are here to support our Associates and want to do the same for you. Please feel free to reach out to your Recruiter or HRBP if you would like to share additional feedback.

  7. "A place to start"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Battery Truck Operator I in Cincinnati, OH
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at AAA Club Alliance full-time for more than a year

    Pros

    Competitive pay, people are helpful, work mostly independent.

    Cons

    Very active target to hit bonus levels, any benefits discussion is via 1-800 number, play favorites game

  8. Helpful (1)

    "Experienced agents need not apply"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Agent 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at AAA Club Alliance full-time for more than 5 years

    Pros

    Solid company history. Quality carriers

    Cons

    Continuous changes to Comp plan. 4 plans in 2 years. Each to the betterment of the company and not the employees. Hiring managers who don't have a clue as to what the agents do all day and cannot help whatsoever. Not for career agents. They want new agents so they can pay a lower salary.

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  9. "Good for now"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Title Clerk 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at AAA Club Alliance full-time

    Pros

    Decent pay and free membership

    Cons

    Pay is only decent, slowly increase your work flow but no talks about wages, REALLY sales driven

  10. "Cutting costs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Atlantic, PA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at AAA Club Alliance full-time for more than a year

    Pros

    Good benefits which are generous.

    Cons

    Slow on innovation; need to step out beyond conventional thinking.

    Continue reading
Viewing 1 - 10 of 319 English Reviews

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