ADT Security Services Emergency Dispatch Operator Reviews | Glassdoor.co.uk

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ADT Security Services Emergency Dispatch Operator Reviews

Updated 3 Jun 2019

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Found 43 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
Jim DeVries
0 Ratings
  1. "work"

    StarStarStarStarStar
      Former Employee - Emergency Dispatch Operator 

      I worked at ADT Security Services full-time for more than a year

      Pros

      my shift was great 5am-1pm

      Cons

      some new supervisors took the power and used it in the complete wrong way

      Advice to Management

      get better workers

      ADT Security Services2019-06-03
    • "Face pace"

      StarStarStarStarStar
      • Career Opportunities
      Current Employee - Emergency Dispatch Operator 

      I have been working at ADT Security Services full-time

      Pros

      Pay was ok and has increased

      Cons

      The management could be a bit better

      ADT Security Services2019-02-24
    • Helpful (1)

      "No work/life balance and not much room for advancement"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Emergency Dispatch Operator in Knoxville, TN
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at ADT Security Services full-time for less than a year

      Pros

      -Fun workplace -Middle management was great -Diverse teams

      Cons

      - No work/life balance - Dated policies in regards to moving positions - Occasional drama

      Advice to Management

      I don't really have any to give

      ADT Security Services2019-01-21

      ADT Security Services Response

      January 23, 2019

      We appreciate your review. At ADT, we strive to ensure all employees have the necessary tools to succeed, including a balanced work-life environment. We challenge our colleagues at every step in their career and provide them with the necessary tools to grow, succeed, and reach personal ...

      Show More
    • "Recently got hired at EDO and I love it!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Emergency Dispatch Operator in Jacksonville, FL
      Recommends
      Approves of CEO

      I have been working at ADT Security Services full-time for less than a year

      Pros

      Everyone is super nice and welcoming!

      Cons

      The cafe is a little expensive .

      ADT Security Services2018-10-02
    • Helpful (3)

      "One thing to mention"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Emergency Dispatch Operator in Knoxville, TN
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at ADT Security Services for more than a year

      Pros

      Great food at the knoxville location

      Cons

      Stressful work environment that made me sink into depression health insurance doesnt cover anything really.

      Advice to Management

      Maybe next time dont equate someone's mental disorder of ADD to alcoholism.

      ADT Security Services2018-07-20
    • "I was at ADT a little before 2014. Clean work areas, consistent job expectations."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Emergency Dispatch Operator in Omaha, NE
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at ADT Security Services

      Pros

      There were a lot of friendly staff on night shift. I enjoyed the steady work and chance to move up

      Cons

      The only big con was if there were too many people staffed for the amount of alarms some people were sent home. But they asked for volunteers first.

      ADT Security Services2018-05-02
    • "Compliment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Emergency Dispatch Operator in Rochester, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADT Security Services full-time for less than a year

      Pros

      Training Program and Trainers are top notch

      Cons

      Nothing bad to say about training program

      Advice to Management

      Keep up the good work

      ADT Security Services2018-04-27

      ADT Security Services Response

      May 4, 2018Program Coordinator

      Thank you for your review!

    • "Life at ADT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Emergency Dispatch Operator in Knoxville, TN
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at ADT Security Services full-time for less than a year

      Pros

      Great people to work with, supportive management, cafe with good food, basketball court

      Cons

      Working 6pm to 3am, sitting for 8+ hours, rude customers at times when calling to make sure they're okay

      Advice to Management

      The ones I met were actually very helpful. Keep being awesome.

      ADT Security Services2018-04-24
    • Helpful (7)

      "Read before applying"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Emergency Dispatch Operator in Knoxville, TN
      Doesn't Recommend
      Negative Outlook

      I worked at ADT Security Services full-time for more than a year

      Pros

      Health benefits, healthy rewards, the on site cafeteria is really good.

      Cons

      Management. Okay, I quit in 2015 but it still bothers me how I was treated and I make sure that I let EVERYONE know what happened to me while I was there. I started this job and I loved it, I learned quickly and I was very good at my job. I was always in 1st or second place for my stats, never had a customer complaint. My partner at the time was hired as well because one of their parents worked there so it was easy...

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      Advice to Management

      I feel like I said enough in the above paragraph.

      ADT Security Services2017-03-01

      ADT Security Services Response

      March 3, 2017Content Marketing Manager

      Thank you for your review, as we take these reviews very seriously. We are very sorry for your experience. We try to provide our employees with a comfortable and productive atmosphere where no one feels they are treated unfairly. Please send us an email at recruiting@ADT.com with ...

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    • "Emergency Dispatch Operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Emergency Dispatch Operator in Jacksonville, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at ADT Security Services full-time for more than a year

      Pros

      Weekly pay, lots of overtime, managers are awesome, benefits are good, job is very easy

      Cons

      Short breaks, not enough pay

      ADT Security Services2016-11-16
    Found 43 reviews