ADT Security Services Reviews | Glassdoor.co.uk

ADT Security Services Reviews

Updated 11 Jul 2019

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Found 2274 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
45%
Approve of CEO
Jim DeVries
62 Ratings
  1. Helpful (1)

    "Long Way To Go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at ADT Security Services full-time for less than a year

    Pros

    Some good people work there Good training structure Good products

    Cons

    Big culture of 'not my job' No professional curtesy - emails not answered, nobody knows who does what Customer Accounts shambolic - relies on customers complaining about errors Departments seem to see each other as competition, not colleagues

    Advice to Management

    Ditch the new biz role Get departments working together

    ADT Security Services2017-02-16
  2. "Door to Door Salesperson"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at ADT Security Services full-time

      Pros

      Challenging new environments and people. Friendly team. Good starting point if you want a career in sales. Self employement basis

      Cons

      stressful. you would be pushed beyond your limits. outside work and miserable people on the door

      ADT Security Services2017-02-21
    • "Large company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - West Midlands in Birmingham, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at ADT Security Services full-time for more than 3 years

      Pros

      Benefits, career opportunities, free parking, pension contributions, health care, child care vouchers, friendly staff, staff reviews, training

      Cons

      Large company, lack of internal departmental communication

      Advice to Management

      Na

      ADT Security Services2016-10-11
    • "Average"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at ADT Security Services

        Pros

        People are generally good here

        Cons

        Systems are out of date

        Advice to Management

        stability - too much changes, systems managers etc

        ADT Security Services2016-07-05
      • "Installation Planner"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Leeds, England
        Doesn't Recommend
        Negative Outlook

        I worked at ADT Security Services full-time for more than a year

        Pros

        I got out of there

        Cons

        poor pay, insane stress levels, ridiculous expectations, pathetic management

        ADT Security Services2015-07-30
      • Helpful (5)

        "Steer clear"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service in Manchester City Centre, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at ADT Security Services

        Pros

        Non, well, you get paid for your time that's the only pro

        Cons

        Just quite possibly the worst place to work, don't even think of using the toilet when you want to, be prepared to have your lunch breaks interrupted by incompetent management who think you are slacking off, turn up 15 minutes before your shift starts, so that YOU can spend YOUR time logging into THEIR rubbish systems, but don't even think about leaving 30 seconds early because you'll by a disciplinary, a disciplinary...

        Show More

        Advice to Management

        Give up on life

        ADT Security Services2015-01-22
      • "Commercial Sales Consultant"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at ADT Security Services

        Pros

        Good pay and benefits for sales role

        Cons

        Lack of support fron management and other departments

        Advice to Management

        Work to collaborate departments more

        ADT Security Services2014-11-12
      • "ADT Agents"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in London, England
        Doesn't Recommend
        Positive Outlook
        No Opinion of CEO

        I worked at ADT Security Services full-time for less than a year

        Pros

        Gained some skills and confidence

        Cons

        Lacked professionalism and clarity in job description

        Advice to Management

        Investigate your agents selling your alarms

        ADT Security Services2012-08-09
      • Helpful (1)

        "Working in Sales"

        StarStarStarStarStar
        • Work/Life Balance
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales in Manchester, England
        Doesn't Recommend

        I worked at ADT Security Services

        Pros

        The job is not difficult - if you work hard you will succeed. The people you work with are down to earth and friendly

        Cons

        Not much room for career progression Not much scope for self development In a difficult economic environment your job is not safe

        Advice to Management

        Take particular care to nurture talent and listen to suggestions from subordinates.

        ADT Security Services2010-04-22
      • "Loyal to Employees and Chance to Have an Impact"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Human Resources in Boca Raton, FL
        Recommends
        Neutral Outlook
        No Opinion of CEO

        I worked at ADT Security Services full-time for more than a year

        Pros

        Able to serve customers and work directly with senior management. The company went out of its way to help its associates, often making decision in favor of associates. They personally assisted families in ways that reflected their core values. A great place to work and learn.

        Cons

        Difficult to get decisions made quickly.

        Advice to Management

        Grateful for the experience

        ADT Security Services2019-07-11
      Found 2274 reviews