ADT Security Services Reviews

Updated 3 Aug 2020

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3.1
54%
Recommend to a Friend
66%
Approve of CEO
ADT Security Services CEO Jim DeVries (no image)
Jim DeVries
169 Ratings
  1. Helpful (1)

    "Long Way To Go"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at ADT Security Services full-time for less than a year

    Pros

    Some good people work there Good training structure Good products

    Cons

    Big culture of 'not my job' No professional curtesy - emails not answered, nobody knows who does what Customer Accounts shambolic - relies on customers complaining about errors Departments seem to see each other as competition, not colleagues

    Continue reading
  2. "Sales assistance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services

    Pros

    Good money,get to meet new people and you experience new life situations all the time

    Cons

    Took me very long to Learn scripts and stick to them as they are tried and tested thoroughly

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  3. "Average"

    3.0
     

    I worked at ADT Security Services

    Pros

    People are generally good here

    Cons

    Systems are out of date

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  4. "Commercial Sales Consultant"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I have been working at ADT Security Services

    Pros

    Good pay and benefits for sales role

    Cons

    Lack of support fron management and other departments

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  5. "A great company with folks who care"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for less than a year

    Pros

    Good benefits. Great training program for new hires, bonuses and the training team. Office staff is very helpful and leadership that is approachable.

    Cons

    commission only and managers seem overwhelmed. Way too many emails from communication teams and leadership. Blocked time from field activities to sit on conference calls

  6. "Fantastic Place to Work. Honestly would of stayed if I could have"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Zone Coordinator in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for less than a year

    Pros

    The best culture for a business Ive found anywhere. The people are all super friendly

    Cons

    I didnt find any in my time there

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  7. "Fun yet Challenging"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Sales Representative in Knoxville, TN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at ADT Security Services full-time for more than 3 years

    Pros

    Freedom of movement, the ability to balance home and work life, great team members.

    Cons

    Company sometimes works against itself. Compensation plans changed frequently resulting in a loss of compensation bonuses. Slow product development and roll-outs.

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  8. "Yes"

    5.0
    Current Employee - Yes Coordinator in Stockton, CA

    I have been working at ADT Security Services full-time

    Pros

    Yes very good company agree

    Cons

    Yes very good still ahree

  9. "Good Place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than 5 years

    Pros

    Good Management, Flexible, Good Training, Solid Reputation, Will work with you

    Cons

    None , Work hard pays off

  10. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shipping and Receiving in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than 5 years

    Pros

    good company great people to work with

    Cons

    human resources dept needs to be at location

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