ADT Security Services Reviews

Updated 12 Aug 2020

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3.1
54%
Recommend to a Friend
66%
Approve of CEO
ADT Security Services CEO Jim DeVries (no image)
Jim DeVries
171 Ratings
  1. "Good Place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than 5 years

    Pros

    Good Management, Flexible, Good Training, Solid Reputation, Will work with you

    Cons

    None , Work hard pays off

  2. "ADT Irving"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than 5 years

    Pros

    I love working for ADT. The thing I love the most is if you work hard you are rewarded for that hard work. Yes it is busy all the time because this is an ever changing industry you have to be ready to change course at a moments notice.

    Cons

    Lots and lots of volume almost every day is busy busy busy.

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  3. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shipping and Receiving in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than 5 years

    Pros

    good company great people to work with

    Cons

    human resources dept needs to be at location

  4. Helpful (1)

    "Great place to get feet wet in Sales Industry."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Team Manager in Houston, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than a year

    Pros

    Good team of people to work with.

    Cons

    Bulldog itself is a great company with local team members. Corporate ADT has unfortunately adopted some deceptive customer relations tactics.

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  5. "You aren't going to find a better security company to work for."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Matrix Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than 10 years

    Pros

    Pay, health benefits, 401k, and opportunity for advancement.

    Cons

    Constantly changing. If you aren't good with change, this is not a good fit for you.

  6. "ADT Health Division"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than a year

    Pros

    We help people age in place and live safe and secure

    Cons

    Nothing in insurmountably when you compare the overall positive environment

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  7. "ADT Health - Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than 10 years

    Pros

    Amazing Team Atmosphere Noble Purpose - Keeping Seniors Safe and Independent 140 Years in Business

    Cons

    Nationwide responsibilities require a bit more travel than preferred at times

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  8. "Great emoloyer"

    5.0
    Current Employee - Supervisor in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time

    Pros

    Customer focused; executive leadership is experienced and results driven

    Cons

    Need more investment in technology

  9. "Toxic environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ADT Security Services full-time

    Pros

    Free coffee and tea .

    Cons

    Revolving door, poor management and selection process, pressure to exceed unrealistic targets, expensive equipment and service level.

  10. COVID-19

    "Terrible Place To Work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison Heights, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than 10 years

    Pros

    Pay rate is good for the industry

    Cons

    Not sure where to start. Productivity is valued over everything - safety, quality, employees, customers, work-life balance. Assigned jobs are manipulated so that each technician is given 10-12 hours of work in an 8-hour day. When you explain that completing all your assigned work is just not a realistic expectation you are berated and threatened. The training is atrocious. New employees are given three weeks then thrown out on their own. Management preaches that safety is a priority but if you state that a site is unsafe, or more recently feel that due to COVID-19 that a job is unsafe, you are interrogated. You'll work 6 days every summer. You'll be sent to other branches to help them out while working 6 days but the employees at those branches are only working 5 days. it's gotten the point where I no longer refer friends or family to utilize ADT products or services, much less work for them. The stress of working here is not worth any pay rate or benefit. Don't do it.

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