ADT Security Services Small Business Sales Representative Reviews

Updated 19 Feb 2020

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2.3
34%
Recommend to a Friend
34%
Approve of CEO
ADT Security Services CEO Jim DeVries (no image)
Jim DeVries
3 Ratings
  1. "Great company to start sales career with!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Small Business Sales Representative in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for less than a year

    Pros

    Pros of this role is how autonomous it is and you really get to create your schedule and determine what your work hours are. Great ongoing training with this role as well. Lots of resources and provide you with tools to be successful within company.

    Cons

    No base salary, 100% commission. Most companies pay their sales reps at least 40k + uncapped commissions.

  2. "Not what they portrayed."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ADT Security Services full-time for less than a year

    Pros

    None, straight 100% commission, leads were distributed out in an aggregus fashion, certain people got the good leads...... hard to make a paycheck.....

    Cons

    Commission only pay, no leads. No where near even 50k salary....... waste of my time and energy and car!

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  3. Helpful (2)

    "Reports, Status Quo, and no Team work"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Small Business Sales Representative in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ADT Security Services full-time for more than 5 years

    Pros

    Contrary to some reviews, there is very good money to be made. You must be a high volume salesperson and motivated to succeed. Pay plan is excellent, somewhat flexible schedule, ADT name recognition. Many employees are friendly and helpful.

    Cons

    Absolutely zero appreciation for sales employees from the top down. Company has become report based and everyone is a number. One report not ran is the employee attrition report. Very high turnover and it's unnecessary. Each department is structured to fight the other department rather than work together. Very much a good ole' boys club.

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  4. Helpful (2)

    "Horrible Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative 

    I worked at ADT Security Services full-time for less than a year

    Pros

    You can get your phone bill paid for up $60

    Cons

    You make absolutely no money at this job

    ADT Security Services Response

    September 13, 2019ADT Security Services

    We’re disappointed to hear that you were unhappy with our benefits package. Our goal is to offer our employees a competitive salary and benefits package, as we consider our employees to be our greatest asset.

  5. "Its Ok"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Small Business Sales Representative 

    I have been working at ADT Security Services full-time for more than 3 years

    Pros

    You can make a decent income.

    Cons

    Micro manage even though 100% commission.

    Continue reading

    ADT Security Services Response

    April 9, 2019

    Thank you for leaving an honest review of ADT's Management. We strive to create an environment where our employees feel heard and we would like to learn more about your specific concerns. Please email us at alwaysthere@adt.com with your name/location and we'll work together to remedy your concerns.

  6. Helpful (1)

    "4 year employee"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative in Jacksonville, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at ADT Security Services full-time for more than 3 years

    Pros

    If you have a good manager you can do really well. But you are somewhat dependant on the leads they provide.

    Cons

    Consistancy on leads provided. Commish only

    ADT Security Services Response

    February 7, 2019

    Thank you for writing your review. Our employees are our most important asset and we're always looking to improve as a company and as an employer.

  7. Helpful (2)

    "Good products bad management"

    1.0
    Former Employee - Small Business Sales Manager 

    I worked at ADT Security Services full-time for more than a year

    Pros

    They have some good products

    Cons

    Bad upper management Having to compete with call center Pricing not competitive 100% commission for salespeople

    ADT Security Services Response

    March 5, 2019

    Thank you for leaving an honest review about ADT's Management. We strive to create an environment where our employees feel heard and welcome feedback anytime.

  8. Helpful (4)

    "Not like the commercials"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative in Melville, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ADT Security Services full-time for more than a year

    Pros

    Relative freedom, no territories, quick commission payouts

    Cons

    Baaaad customer service and install department

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  9. Helpful (2)

    "Terrible Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ADT Security Services full-time for more than 5 years

    Pros

    Hard to come up with any as the company has been doing horrible since the new management took over in 2014.

    Cons

    low morale, terrible management, favoritism

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  10. Helpful (1)

    "Great Sales Position for several years. Changing now though"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Small Business Sales Representative in Bothell, WA

    I have been working at ADT Security Services full-time for more than 3 years

    Pros

    Flexible schedule, companies leads, great pay structure

    Cons

    Fewer and fewer decent leads, micromanaging, poor benefits

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