ADT Security Services Employee Reviews about "good benefits"

Updated 16 Jul 2020

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3.2
54%
Recommend to a Friend
66%
Approve of CEO
ADT Security Services CEO Jim DeVries (no image)
Jim DeVries
176 Ratings
Pros
  • "Good benefits - lots of amenities(in 162 reviews)

  • "ADT has great benefits, great pay, and great leaders that really care about the culture and the employees(in 95 reviews)

Cons
  • "Need to give a base to sales reps(in 92 reviews)

  • "Install department is a challenge to work with(in 91 reviews)

More Pros and Cons

Reviews about "good benefits"

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  1. "Gets worse week by week."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Service Technician in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at ADT Security Services full-time for more than 8 years

    Pros

    Good pay and very good benefits.

    Cons

    Every, every, every thing else!

    Continue reading
  2. "Good place to work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time

    Pros

    I enjoy the people I work with, the benefits are good, and I get to help make a difference.

    Cons

    Nothing of note, I like working for ADT.


  3. "Used to be good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Boca Raton, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than 5 years

    Pros

    Good benefits - lots of amenities

    Cons

    New management scrutinizing and squeezing everything

  4. "Great company for Benefits / Small Pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Tech Support Supervisor in Irving, TX
    Recommends
    Neutral Outlook

    I have been working at ADT Security Services full-time for more than 3 years

    Pros

    You can move up quickly within the company and the benefits are good.

    Cons

    Communication is horrible and pay is not great

  5. "Good company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than 5 years

    Pros

    Great earning potential Solid comp plan Good benefits for commission only

    Cons

    A lot of hours Can be stressful

  6. "Not about the people"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ADT Security Services full-time for more than 10 years

    Pros

    Very good benefits Good people/fellow employees Great PTO program Bonus for managers

    Cons

    No job security Difficult to move up Not concerned about employees Metric Driven Too Many conference calls/meetings Not enough headcount Metrics for managers that are not reachable or they have no control over metrics they are responsible for

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  7. "Good company to work for."

    4.0
     

    I have been working at ADT Security Services

    Pros

    Good benefits. Good hours. Education reimbursement is decent. I enjoy the work

    Cons

    Bad communication. Seen often in large companies

  8. "Bullies"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technician Coordinator 
    Doesn't Recommend

    I worked at ADT Security Services full-time for more than a year

    Pros

    Good benefits, holidays off, hour lunch breaks

    Cons

    There was pressure to close on deals and force an install date on a potential install.

  9. Helpful (2)

    "Good Place but Micro managed"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Customer Service Representative in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than 3 years

    Pros

    Good Pay, Good Benefits, and Descent Leadership for the most part. Health is a great specialty department. Extensive training regardless of department.

    Cons

    A lot of micro managing. Regular customer care can be hectic with a lot to learn. Can be overwhelming.

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  10. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telecommunications 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than 10 years

    Pros

    Good benefits, flexible department hours, laid back office environment

    Cons

    Tough finding a career path or getting promotions or pay increases once employed

    ADT Security Services Response

    October 4, 2019ADT Security Services

    Thanks for your positive review. We believe everyone deserves to feel safe. You and our more than 19,000 colleagues work 24/7 to achieve this purpose. Thank you for being a part of the ADT family and for your pride in the work we do!

Found 162 reviews