AQA Reviews

Pros

Nice office environment, most summer temps are students so easy to get on with, nice supervisors and any issues sorted out quickly.

Cons

They decreased the pay for the same role this summer so I didn't go back. Short contracts so not guaranteed a whole summer of work.

Pros

Friendly atmosphere, supportive colleagues, lots of nice staff benefits and activities, flexible working and respectful of work-life balance. Comprehensive list of training programmes, including fierce conversations and resilience. Access to online training database including general (non-AQA) courses. The best place I've ever worked. AQA are a charity and the work is rewarding and incredibly important to me - we... give people qualifications after all. We regularly raise money for other charities and our staff volunteer in community projects. If we choose we can get up to 5 days paid leave to volunteer each year. I have several physical and mental health conditions and find this a welcoming, understanding, accommodating and supportive environment. I have healed and grown so much here.

Cons

As with nearly every place I've worked there are some issues with gossip and office politics, but nothing extremely serious and no bullying. Some of the roles here involve rather tedious work but mostly this is given to staff on temporary contracts.

Pros

Seasonal work, great people, fair pay

Cons

Work sometimes repetitive (okay on the wjole)

Pros

Managers are good with holidays Weekly Pay Plenty of treats as a Customer Advisor Shift times vary

Cons

No bonuses Training isn't effective - feel as though you're thrown in on the deep end on your first day as you don't shadow people

Pros

The long, regular hours means it is a good way to earn money.

Cons

Mundane, repetitive work. It will get boring!

Pros

Flexitime Canteen on site Friendly atmosphere Helpfull Progression

Cons

Temporary Targets Can be strict with breaks

Pros

Good hourly salary and working hours are flexible

Cons

There's no accountability for seasonal staff so work is very mundane and repetitive

Advice to Management

Management should take a more proactive approach with seasonal staff to encourage a better working environment

Pros

Great work life balance. Relaxed working environment. Majority of people passionate about their role and education. Generous holiday allowance. Culture of working together. Focus on wellbeing of employees. Clearly defined salary structure. Development opportunities outside of core role.

Cons

Communication between departments could be much better. Lack of diversity in senior management and appears to be limited determination to address issue. Quieter personality types can be overlooked when it comes to promotion. Limited promotion opportunities within certain departments leads to talented people moving on.

Advice to Management

Reward staff taking on additional responsibility during peak periods better. Take action in addressing issues with lack of diversity rather than only talking it. Look at better methods of exchanging information between senior management and others as disconnect encourages silo mentality.