Abtran Reviews
Found 239 reviews
"Great people on team make a difference" (in 14 reviews)
"Relatively easy to move up the ladder provided you have a manager/team leader that is bothered to help you out" (in 11 reviews)
"There Is a culture of someone being a team leader and thinking they are the new god," (in 20 reviews)
"Only 7 minutes of away from desk time for toilet breaks" (in 11 reviews)
"Sales Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Abtran full-time
Pros
Comrades are absolutely lethal unreal
Cons
Management are complete idiots so they are
Abtran2019-05-09- Helpful (3)
"They don't give a singular poo about you"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Abtran full-time
Pros
The friends you make at work
Cons
pretty much everything low pay no opportunities never listened to disgusting HR processes
Advice to Management
get out of your own holes
Abtran2018-02-25 - Helpful (10)
"Not a place for a career - Greenstar Energy (UK)"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at Abtran full-time for more than a year
Pros
The paycheck was consistent and reliable. A handful of TLs really wanted to help their teams, and I felt bad leaving them but not leaving management behind. The odd customer that appreciated your genuine effort to resolve their problem.
Cons
During my interview, I was asked if I had any upcoming holidays planned. I advised that I did and assumed that it was taken note of. Two months later I checked with my TL that it was on the record that I was going to be off for that time and he said that I couldn't take that time off since it wasn't in my record. I thankfully managed to find the manager who was in my interview who sorted it out but this points to a severe...
Show MoreAdvice to Management
Please start treating your employees as more than money machines. We're starting to break down. We sometimes need more than 7 minutes to use the toilets for goodness sake.
Abtran2018-01-16 "Could be better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookNo Opinion of CEOI have been working at Abtran full-time for more than 2 years
Pros
Good colleagues who were helpful and supportive
Cons
Very constrained in terms of breaks, call quality etc.
Advice to Management
Treat staff on the floor with more respect
Abtran2019-05-11- Helpful (1)
"Brainless , easy work."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Abtran full-time for more than a year
Pros
Easy money, good benefits - Nice people
Cons
Monotonous work routine. Hard to find things to stimulate the brain
Advice to Management
Employee are not encouraged to perform better and move forward.
Abtran2019-04-29 - Helpful (1)
"Not bad but not great"
StarStarStarStarStarI have been working at Abtran full-time for more than a year
Pros
Nice team and working environmemt
Cons
Shift work which recruiters denied would be the case
Abtran2019-04-09Abtran Response
April 23, 2019 –
Thanks for taking the time to leave this review. We appreciate all feedback and will ensure it is taken on board. If you have any suggestions or would like to give any feedback, please reach out to our internal employee forum.
- Helpful (1)
"Not going to lie, delighted to be gone"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Abtran full-time for more than a year
Pros
Friendly and helpful senior management, 9-5 hours and free tea and coffee, that's it.
Cons
The team leader was a bully and made working there hell for all involved, and nothing was done about this treatment, no sick pay, was required to provide appointment cards instead of doctors notes for appointments, despite not being able to get appointment cards from my GP. Also their Red Weather Warning policy: You are only paid for 8 hours for the duration of the red weather warning, which you must work back over the...
Show MoreAbtran2019-05-01Abtran Response
May 9, 2019 –
Thanks for taking the time to leave this review. We appreciate all feedback and will ensure to look into some of the points you mentioned. We do have employee benefits and continuously working on this area.
- Helpful (1)
"Work like a dog for very little money"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Abtran full-time for more than 6 years
Pros
People you work along side
Cons
over worked, under paid (saw many leave due to stress), difficult to take holidays, Middle management, Flat rate overtime,
Abtran2019-03-13Abtran Response
March 27, 2019 –
Thanks for taking the time to leave this review. We appreciate all feedback and will ensure it is taken on board.
- Helpful (1)
"Customer Service Advisor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Abtran full-time for more than 2 years
Pros
The hours suit me. This can change from different accounts and different teams on specific accounts and you can be changed in a heartbeat without notice. Great colleagues. Great for learning some basic skills.
Cons
Pay Lack of training Canteen prices No follow through from management Team leaders having no product knowledge as they are moved from all accounts. Lack of respect for employees. Timed toilet breaks. Faulty equipment. The place is walking with the dirt. No sick pay
Advice to Management
Treat staff better overall I do know this can depend from each manager but from my knowledge it happens a lot. Pay staff a decent living wage, when you start in a company you can understand the pay rate but for this to never go up or just by a few cent over years of service this is crazy and morally wrong. Follow through on promises to staff.
Abtran2019-03-12Abtran Response
March 13, 2019 –
Thanks for taking the time to leave this review. We appreciate all feedback and will ensure it is taken on board. If you have any suggestions or would like to give any feedback, please reach out to our internal employee forum.
"Advisor"
StarStarStarStarStarI worked at Abtran full-time
Pros
Great people on team make a difference
Cons
Micromanagement No flexibility for holidays
Abtran2019-02-27Abtran Response
March 8, 2019 –
Thanks for taking the time to leave this review. We appreciate all feedback and will ensure it is taken on board.
Abtran Response
May 9, 2019 –
Thanks for taking the time to leave this review. We appreciate all feedback and will ensure it is taken on board. If you have any suggestions or would like to give any feedback, please reach out to our internal employee forum.