Accident Exchange Group Reviews

Updated Oct 14, 2021

To filter reviews, or .

Found 16 of over 16 reviews

2.1
16%
Recommend to a Friend
61%
Approve of CEO
Accident Exchange Group CEO Stephen Evans (no image)
Stephen Evans
7 Ratings
  1. 5.0
    Current Employee, less than 1 year

    Great Place to work

    Oct 14, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly staff, supportive staff, a very positive aura

    Cons

    Need more staff as its always busy

    Continue reading
    Be the first to find this review helpful
  2. 1.0
    Former Employee, more than 1 year

    High turnover of stafff

    Sep 19, 2021 - Customer Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Canteen, some nice team members

    Cons

    Toxic management and targets, undervalued

    Be the first to find this review helpful
  3. 2.0
    Former Employee

    Poor

    Jul 23, 2021 - Drafting Claims Handler in Coleshill, West Midlands, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are no pros to this job

    Cons

    The worst part is the management and parking

    Be the first to find this review helpful
  4. 1.0
    Former Employee, more than 1 year

    Stay away from pet-boy culture

    Mar 6, 2021 - Junior Software Developer in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you lick hard enough you might even get a promotion

    Cons

    lay back culture that enjoys pet-boy approach lick the Director backside and you definitely do well in your career, of course, you have to bypass all the pet-boys too.

    Continue reading
    1 person found this review helpful
  5. 1.0
    Former Employee, less than 1 year

    Awful managment

    Jan 25, 2021 - Drafting Claims Handler (True Solicitors) in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    honestly cannot think of any

    Cons

    The pay was awful, management awful, the way they treat staff awful

    1 person found this review helpful
  6. 3.0
    Former Employee, more than 5 years

    Ok

    Aug 14, 2020 - Customer Support Representative in Coleshill, West Midlands, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people, canteen, team work

    Cons

    Low pay, reduced benefits, no career progression

    Be the first to find this review helpful
  7. 2.0
    Former Employee

    No progression

    Aug 18, 2019 - Claims Negotiator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice colleagues, achievable bonuses

    Cons

    No progression, no salary increases, operations staff are very poor and not trained properly

    Continue reading
    1 person found this review helpful
  8. 1.0
    Former Employee, less than 1 year

    Not good for temps

    Jun 19, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free parking, onsite cafe, own desk

    Cons

    Unfriendly, secluded, or sympathetic to issues

    1 person found this review helpful
  9. 3.0
    Former Employee

    Good temp work

    Apr 12, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people good first job/ temp work

    Cons

    No real progression work can be meticulous

    Continue reading
    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 3 years

    Very clicky

    Sep 20, 2018 - Anonymous Employee in Coleshill, West Midlands, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some really nice people working there. It can be quite interesting job to do at times. Nice canteen.

    Cons

    The problem is the company is very old school feel to management. Who every has been there the longest gets the management role, most of the management team have been in the same role for years. Therefore, if you are in the good books of the managers you can get away with anything. Cash is king, if you are in the Sales team you get money thrown at you and can do want you what. There is conflict between the Sales team and the collection team. The company pays out commission before the hire charges are recovered , therefore the sales team can bend the rules and put out cars on hire when they shouldn't. No opportunity to development and fairly poor pay. I experienced some issues of very inappropriate behaviour which was reported to the relevant people but it was swept under the carpet. The customer service of the teams is really poor, if the customer knew what the advisor said about them behind their back they would touch the

    Continue reading
    2 people found this review helpful
Viewing 1 - 10 of 16 Reviews

Work at Accident Exchange Group? Share Your Experiences

Accident Exchange Group logo
or