Acorn Stairlifts Reviews | Glassdoor.co.uk

Acorn Stairlifts Reviews

Updated 25 Jun 2019

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Found 167 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
32%
Approve of CEO
John Jakes
87 Ratings
Pros
  • "Great transport links, very nice people and all round good vibe(in 9 reviews)

  • "Near the train station so a very easy commute(in 9 reviews)

Cons
  • "No room for growth if you are good at what you do(in 6 reviews)

  • "Blondie and her minions will make you feel like you’re in high school(in 5 reviews)

More Pros and Cons
  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relation Manager in Steeton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acorn Stairlifts full-time for more than 10 years

    Pros

    Lovely location Friendly work colleagues Higher management empower individuals to make decisions Career opportunities and progression

    Cons

    There is nothing to report

    Advice to Management

    Keep up the good work - implemented more avenues to listen to staff members opinion.

    Acorn Stairlifts2019-05-24

    Acorn Stairlifts Response

    May 28, 2019Social Media Coordinator

    Good afternoon and thank you for leaving your review! All feedback is being collated and will be passed on to the relevant departments and people. Thanks again!

  2. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Steeton, England
    Recommends
    Positive Outlook

    I have been working at Acorn Stairlifts full-time

    Pros

    Good pay, good location.

    Cons

    A lot of weekend work

    Advice to Management

    -

    Acorn Stairlifts2019-06-25

    Acorn Stairlifts Response

    June 26, 2019Social Media Coordinator

    Good afternoon! We're glad to hear that you'd recommend working at Acorn and we're really grateful for you taking the time to review your job. Thanks!

  3. "Good but not perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Steeton, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Acorn Stairlifts full-time for less than a year

    Pros

    Friendly staff, good location for public transport, free parking, canteen on site selling hot food and drinks

    Cons

    Office doesn't feel very modern, some IT problems, how much you enjoy the job depends a lot on your department

    Acorn Stairlifts2019-06-19

    Acorn Stairlifts Response

    June 25, 2019Social Media Coordinator

    Good Morning, Thank you for your review. All feedback is appreciated and taken seriously!

  4. "I enjoy working at Acorn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Steeton, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Acorn Stairlifts full-time for more than 5 years

    Pros

    I have worked here over 5 years. The staff who work here are very hard working and friendly. The location is great for if you either drive or do not.

    Cons

    The building and equipment are very out of date. Basic wages for skilled jobs.

    Advice to Management

    Appreciate your staff, listen to them. Rules should be across the board not for who you like that day.

    Acorn Stairlifts2019-06-05

    Acorn Stairlifts Response

    June 25, 2019Social Media Coordinator

    Good morning! We're really pleased to hear that you enjoy working at Acorn, and we definitely agree that we're a hard-working, friendly bunch. We greatly appreciate all feedback, good, bad or indifferent, and we're grateful that you've taken the time to use Glassdoor as a platform ...

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  5. "Acorn Stairlifts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Engineer in London, England

    I have been working at Acorn Stairlifts full-time for more than 5 years

    Pros

    You Work from home, overtime is available if you require it.Good training for new starters I have worked here as a service engineer for nearly 7 years,I personally enjoy my job , the office ,team leader and service manger is supportive if I have an issue, acorn is a good place to work it doesn’t suit everybody but for me it’s does everybody has different views and opinions, this is my own honest opinion. one in every...

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    Cons

    Lots of driving and can’t be sure of times you get home at times due to the nature of the job it and

    Acorn Stairlifts2019-05-27

    Acorn Stairlifts Response

    May 28, 2019Social Media Coordinator

    Good afternoon! It's really good to hear that you feel that your role fits you so well. It's also fantastic to hear that you're finding everyone so supportive. Thanks for leaving a review!

  6. "Friendly staff and buzzing environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Leader in Silsden, England
    Recommends
    No Opinion of CEO

    I have been working at Acorn Stairlifts full-time for less than a year

    Pros

    Very fast paced work, staff are very friendly and easy to get along with. Manage a fantastic team who work really hard and support others. Canteen has a good range of food options for an area that doesn't have many outside food options. The working environment is clean and bright plus outside views are lovely. Free water and recycling facilities. Great training sessions, staff really try to engage you rather than bore...

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    Cons

    Communication needs to improve and when policies change this needs to be done across the board so there is no confusion.

    Acorn Stairlifts2019-05-24

    Acorn Stairlifts Response

    June 25, 2019Social Media Coordinator

    Thank you for your review! It's great that you're getting on so well with colleagues and that the fast-paced environment suits you. We really appreciate all feedback and suggestions for improvement whether on Glassdoor or in the Have Your Say meetings you mentioned. Thanks again!

  7. "Feels like a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Steeton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acorn Stairlifts full-time for more than a year

    Pros

    Easy commute Really well paid Friendly atmosphere Tight knit community where you feel you know everyone on a personal level Good balance of work and banter

    Cons

    have to work 1 in 4 Saturdays without a day off midweek, can get very draining

    Advice to Management

    Continue as you are and keep up the good work

    Acorn Stairlifts2019-05-24

    Acorn Stairlifts Response

    May 28, 2019Social Media Coordinator

    Good Afternoon! Thank you for writing your review. It's great to read about all the positives you've listed. All feedback will be passed onto the relevant departments and managers and we really appreciate you sharing your thoughts!

  8. "Good place to work, needs structure to make it better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Steeton, England
    Recommends
    Positive Outlook

    I worked at Acorn Stairlifts full-time for more than a year

    Pros

    Decent hours of work, team members friendly and good to work with.

    Cons

    Managers have no respect how to talk to staff. Disrespectful and never supportive when it comes to staff needing further training to do the job better.

    Advice to Management

    If you actually treated your staff better then maybe you wouldn't have such a high turn over of staff, treat them like adults not bully them when you want something doing. RESPECT works both ways!

    Acorn Stairlifts2019-06-07

    Acorn Stairlifts Response

    June 25, 2019Social Media Coordinator

    Thank you for your review. We're really pleased to hear that you found your colleagues to be friendly. Obviously, we're disappointed to read your negative comments. As with all such points we receive on Glassdoor, we've forwarded your comments to HR. However, as Glassdoor is anonymous, ...

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  9. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in Steeton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acorn Stairlifts full-time for more than 8 years

    Pros

    Good location, great people and the Company encourages everyone to get involved in the various charity events. It's a successful company, which continues to grow so opportunities do come up to progress. The training given is good and there are possibilities to work towards recognised qualifications depending on your role.

    Cons

    There aren't any shops nearby - which could also be a positive depending on how you look at it. The building is looking a bit tired - especially the bathrooms!

    Acorn Stairlifts2019-04-10

    Acorn Stairlifts Response

    May 15, 2019Social Media Coordinator

    Hi! Thank you for taking the time to leave a review on Glassdoor. It's great to know you'd recommend working at Acorn. Your comments will be passed onto Senior Management to review and work is currently being scheduled and undertaken on parts of the building! Thanks, Thomas ...

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  10. "Great Company, great opportunities provided"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Steeton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Acorn Stairlifts full-time for more than 3 years

    Pros

    Plenty of opportunity and encouragement to improve as a professional.

    Cons

    Some parts of the building appear a bit dated.

    Advice to Management

    n/a

    Acorn Stairlifts2019-04-08

    Acorn Stairlifts Response

    June 25, 2019Social Media Coordinator

    Thank you for taking the time to write your review. It's great to hear that you feel there's a lot of opportunity for progression at Acorn. We've been aware of some reviews mentioning the office feeling a bit dated in places and since you wrote your review we've worked to refurb some ...

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Found 167 reviews