Action on Hearing Loss Reviews

Updated 10 Jun 2020

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2.1
39%
Recommend to a Friend
35%
Approve of CEO
Action on Hearing Loss Chief Executive Paul Breckell  (no image)
Paul Breckell
25 Ratings
  1. "Worked in the Policy and Campaigns Team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Campaigner in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Action on Hearing Loss full-time for less than a year

    Pros

    Brilliant environment full of people who really care about hearing loss and disabled people's rights, as well as being passionate about their jobs. Everyone in the team is very intelligent and hard working and the team are lovely and supportive. Really enjoyed working here and would recommend it to anyone.

    Cons

    No cons while I was there

    Continue reading

    Action on Hearing Loss Response

    October 11, 2018Director of People

    Hello. Thank you very much for taking the time to review your time at Action on Hearing Loss. It is great to hear that you enjoyed working both at the organisation and in the policy team. Noelia

  2. "An enjoyable place to work, for a worthy cause with talented co-workers, but not without its organisational issues"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing & Communications Team Member in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Action on Hearing Loss full-time for more than a year

    Pros

    Very social atmosphere; Many passionate team members; Good work-life balance.

    Cons

    Low salaries; Little to no training or opportunity for progression.

  3. "Standard"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Support Worker 

    I worked at Action on Hearing Loss full-time for more than 3 years

    Pros

    Training. People passion partnership. Okay company

    Cons

    Financial difficuties higher up left company in difficulties

  4. Helpful (3)

    "Great cause but confusing strategy and constantly making cuts"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook

    I worked at Action on Hearing Loss

    Pros

    Flexible working and hot dealing. Collaborative

    Cons

    Internal processes especially with finance are awful. Confusing strategy, high staff turnover and constantly making cuts.

  5. Helpful (1)

    "Depends if department"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Action on Hearing Loss full-time for more than 3 years

    Pros

    Very people orientated warm and friendly

    Cons

    Budget limitations and performance management

  6. Helpful (3)

    "A complete let down"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Peterborough, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Action on Hearing Loss full-time for more than 3 years

    Pros

    Working to help the hearing impaired

    Cons

    All departments are shutting down

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  7. Helpful (3)

    "Poorly run charity"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Action on Hearing Loss full-time for more than 3 years

    Pros

    Front line staff very committed, but can be poorly trained

    Cons

    Poor Leadership - culture of telling people what to do. CEO's have been self-serving

  8. Helpful (2)

    "Untrustworthy executive"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Action on Hearing Loss full-time

    Pros

    Nice people at the lower levels

    Cons

    Untrustworthy executive group who gamble with the finances of the organisation. No value for staff. HR/executive group flout employment laws regularly without any guilt The pay is far below expected levels for a charity. Staff turnover is high because people are not valued.

  9. "Support work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Worker 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Action on Hearing Loss full-time for more than 3 years

    Pros

    The people, rewarding work, hearing good things from the families of the people you're supporting

    Cons

    the pay grade for the work load

  10. Helpful (8)

    "Head Office have no understanding that treating staff badly has knock-on effects to clients"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Worker in Bath, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Action on Hearing Loss full-time for more than a year

    Pros

    -Opportunity to learn BSL, and AoHL will fund up to Level 2 dependent upon requirement in your unit -Vast majority of support staff and those in reception are great to work with and always friendly around the site -Very inclusive of Deaf/HoH staff within the units -Management within the units is generally pretty good, and I have a good relationship with my deputy and line manager -Emotionally rewarding

    Cons

    -Pay is nowhere near reflective of what the job entails. Essentially minimum wage (£8.29/hr) for a skilled job (I use 3 languages in my unit, before even going into support skills). NO overtime/weekend pay. Bank Holidays are only 1.5x pay (yes that includes Xmas). No opportunity for pay rises (in fact, every time national minimum wage goes up HO sends out an email to the effect of "We are very pleased to announce a pay rise across the board and honour some commitment to recognising staff achievement yadda yadda". Last time this was put up to a mere 8p above minimum wage. They try and take credit for minimum wage, it's absurd! And honestly just very disrespectful.) -If you do Sleep-In shifts, don't even expect minimum wage (unfortunately the government enables their behaviour on this one). The rate is £36/night (normally 8hrs) and this will commonly be as part of a 23hr+ shift, i.e. 2 regular shifts with a sleep-in sandwiched in the middle. -Say goodbye to any work-life balance. Particularly if you live in Bath or surrounding area. You'll be running yourself into the ground just to make ends meet. It makes absolutely no sense to pay minimum wage for a skilled job in an area where rent and cost of living is so damn high! On the plus side, there are always extra shifts available sure to chronically short staff -HO make terrible, terrible decisions and seem to think the charity revolves around them. They also never visit the homes and communicate with staff to find out what support they need. They simply hire a company (v. expensive from what I hear) to send out a Satisfaction Survey, after which, nothing changes. By far the two worst decisions were to move HO to London, and to change the name from RNID which lost us a lot of funding.

    Continue reading
Found 34 reviews