Pros
Very strong tech, raw clinical performance. Some really talented, genuinely nice people working hard in pockets throughout the org united via the overall mission to improve health for 1Bn. Beautiful offices in Berlin
Cons
No tangible overall strategy which has the additional effect of undermining managers who seek to motivate and direct their teams. A lot of workforce (esp. ops department) generating red tape rather than effective processes which unite and drive everyone to the same goal. Product management goals not aligned to commercial targets and have been allowed to exist without a product roadmap for >12 months. No meaningful enterprise/ product marketing output to support client acquisition despite large numbers of the company in the marketing department.
