Admiral Group Executive Reviews

Pros

- Great and passionate people to work with - Great staff benefits - Fun and inspiring place to work

Cons

- Office feels a little big

Advice to Management

Great job - keep motivating the teams!

Pros

Great people, lots of after work nights out, good facilities in the building such as consoles/ping pong tables etc.

Cons

Little care for personal wellbeing of employees. I have seen this a few times on here and it rings true - particularly in the sales department. You are expected to stay rooted to your chair with only 16 minutes of not being on the phone allowed ALL DAY outside of your lunch and break. That includes toilet breaks etc - meaning you can get told off for going number 2. Progression opportunities are talked about a lot... but are not a realistic possibility with very few positions becoming available and frequently being given to "The lads" very much a boys club culture and if you're not in the clique you've got no chance. Also shocking handling of a bereavement which led to me leaving. Asked me to come back into work the day I found out a relative was terminally ill.

Advice to Management

Understand that your employees are people and not robots. Reward ambition instead of allowing your favourites to flourish even if they're not the best for the job.

Pros

Scope to take on a lot of responsibilities Good internal progression

Cons

Uncompetitive pay/benefits A lot of favouritism Poor management/failure to follow HR procedure Little holiday Long hours Weekends Evening Childish work culture No financial benefit to taking on new responsibilities

Advice to Management

Invest in external training for middle managers Ensure company procedures are followed across all departments. Offer competitive remuneration package

Pros

17610 per year pay working at admiral

Cons

Long hours unless you build up flexi first

Pros

Good work life balance. Amazing atmosphere in the outbound department. Managers all friendly and welcoming, very understanding. Honest people all round. Lots of perks, went to cinema to watch a film on the company. 5 weeks of intense training which prepared you for the job well. Guardian angels are people who stay with you for the first two months on the phone, so if you need help they are there instantly to help.

Cons

Long hours, constant stream of customers. This can be draining day after day. But that is what you sign up for with a call centre!

Pros

It is a good place to work. The environment they strive to create is one that makes it enjoyable to come to work in the morning (even if the job is somewhat [read: very] repetitive.)

Cons

Unless you're on a good team with a manager who cares about you and doesn't just want you to hit your marks so they get paid then you'll hate it. Not much training being offered after nearly 2 years with the company.

Advice to Management

Don't come down so hard on people when life gets in the way. Increase the basic pay.

Pros

I have been encouraged to move around the company to find the most suitable job, where I can make the biggest difference. This has taken 10 years but it's been worth it. I have been able to earn recognised qualifications whilst doing my job. The opportunities are here to gain everything from language skills to degree level qualifications. The share scheme over the years has been a brilliant thing for me, adding... real change to my life If you want to get on and make a difference you can. I started 10 years ago on the phones and have worked my way up to the level I am now. It's been hard work but well worth it. The atmosphere is great and love coming to work with the people here. It crazy but great

Cons

Hours can be long Travelling to the centre of Cardiff is a nightmare