Air France Customer Service Manager Reviews

Updated 17 Mar 2020

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4.2
100%
Recommend to a Friend
Air France Chief Executive Officer Anne Rigail
Anne Rigail
0 Rating
  1. "Focus"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wembley, England
    Recommends

    I have been working at Air France full-time for more than 10 years

    Pros

    I really enjoy to work as a Customer Care Agent

    Cons

    I become aware of serious issues that sometimes passengers go through.

  2. "Great benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Paris
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Air France full-time for more than a year

    Pros

    Highly discounted flight tickets, you only pay for taxes

    Cons

    Stressful environment, ungrateful and rude customers


  3. "Customer Service Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Buenos Aires
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Air France full-time for more than 8 years

    Pros

    Strong International Brand. French culture, large network. Some travel benefits.

    Cons

    Limited career paths. Salary. Late and Poor Bonuses. No special benefits. No work from home policy

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  4. "Good french company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Paris
    Negative Outlook
    Approves of CEO

    I have been working at Air France full-time for more than 3 years

    Pros

    Good French company with possibilities to get cheap tickets

    Cons

    Wage not really in line with market

  5. "My experience was very enriching and fun."

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Account Manager in Chicago, IL
    Recommends
    Approves of CEO

    I worked at Air France

    Pros

    Great benefits and a great working environment

    Cons

    Airline industry is very volatile and stressful.

    Continue reading

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