Airtricity Reviews | Glassdoor.co.uk

Airtricity Reviews

Updated 24 Oct 2019

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2.3
24%
Recommend to a Friend
44%
Approve of CEO
Airtricity CEO Stephen Wheeler
Stephen Wheeler
24 Ratings
  1. "Excellent Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    County Antrim in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airtricity

    Pros

    Good working environment with excellent people who make working life easy

    Cons

    No issues working with this company

    Advice to Management

    Keep looking after staff and encouraging an excellent working environment

    Airtricity2017-04-06
  2. Helpful (2)

    "Could be much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Belfast, Northern Ireland
    Doesn't Recommend
    Neutral Outlook

    I have been working at Airtricity full-time for more than 3 years

    Pros

    Extras. Fruit bowl weekly charity days off

    Cons

    Very poor management, poor leadership, constantly staff revolving door, no clear direction for agents

    Advice to Management

    Don't forget the customer agent's we are not numbers, people who can add value. Stop being so self congratulatory and insular and sack MANY NON PERFORMING MANAGERS

    Airtricity2019-03-28
  3. "Call centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Call Centre in Belfast, Northern Ireland
    Doesn't Recommend
    Neutral Outlook

    I worked at Airtricity

    Pros

    Free breakfast on payday. Cold sausage baps with no butter

    Cons

    Targets that keep changing. Compliance mad. Mini managers always ready to do you over

    Advice to Management

    Stop blowing smoke up people who don't deserve it

    Airtricity2017-06-23
  4. "Sickening bully boy tactics for newbies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Gas Department in Belfast, Northern Ireland
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Airtricity

    Pros

    Good salary, Good pension, sociable working hours, great incentives such a tickets for events etc strong health and safety policy and very clean office environment

    Cons

    You cannot trust the managers, team leaders or trainers (obviously not all of them but a high percentage nonetheless) Have witnessed a lot of the newer staff being the butt of jokes and being talked about in public areas in the office with no discretion whatsoever, highly unprofessional behaviour, heard a trainer from Dublin express his disdain for a number of the newer guys to a team leader who did not come to... their defence, rather he joined in stressing that their performance is hurting his stats, maybe do what a TL should do and give guidance and support for somebody there less than two months??? Also you dare not take a day off with a legitimate illness as serious doubt will be cast over it, witnessed and overheard trainers talking about how one guy was treating the company as a walkover despite having doctors notes expressing the seriousness of his condition, disgusting behaviour. One guy already walked out last week to work in a bar over the things he was hearing, says it all really doesn't it?

    Show More

    Advice to Management

    Keep a very close eye on what's going on in the Belfast office. It's not so much the staff that have been in belfast over the years in gas, credit control etc but the new appointments from the Dublin office for the home and business dept. They're not winning over us that have been here for a few years let alone the new guys that they're giving a hard time to, ROI bully boy tactics won't work here.

    Airtricity2015-08-23
  5. "Outsourced Residential Energy Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Energy Advisor in Belfast, Northern Ireland
    Doesn't Recommend
    Neutral Outlook

    I have been working at Airtricity full-time for less than a year

    Pros

    Self Management Work at own pace Good pay Opportunity for advancement

    Cons

    Ever changing sales targets Working in poor weather No fuel allowance High staff turnover No job security

    Airtricity2015-07-17
  6. "Great, friendly workplace with growing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airtricity full-time for more than 5 years

    Pros

    People, encourages growth, flexible working, culturally diverse

    Cons

    Salary doesn't meet industry standard and internal promotions are always underpaid.

    Advice to Management

    Reward existing employees who are right for the job with full salary increase. A lot of talent is lost because of this

    Airtricity2019-10-24
  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airtricity full-time for more than 3 years

    Pros

    Great company to work for. Opportunity for career progression. Great atmosphere around the office.

    Cons

    Salary is on the low side. Some policies are a little over the top.

    Airtricity2019-06-11
  8. Helpful (2)

    "Poorly run, badly managed, total mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Campaign Manager in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Airtricity full-time for more than 3 years

    Pros

    Near the M50 if you're coming from south side, some local parking (more on that later) and there's a canteen on site for those without a packed lunch.

    Cons

    The rot had firmly set in by the time I fled to greener better-paying pastures. The culture, while supposedly focussing on safety, neglects any sort of job safety of mental health awareness. I've heard from people who had been on medical leave called up and instructed to come into work! The politicking and poor pay has left a shell of a company, with customers and employees leaving in droves, meanwhile certain... managers get promoted beyond any sort of obvious prior positive impact on customer numbers. Consultants are deeply embedded in the organisation - at each level, with lower-level technical roles costing the company 100k+ per year, while the full-time staff make around a third of that. If you're working here, there's a better than even chance that you're being paid half the market rate for what you do, in a toxic environment, with woeful facilities and morale.

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    Advice to Management

    Why did you bother with the great place to work survey? The results were suppressed or fudged anyway.

    Airtricity2019-04-30
  9. Helpful (5)

    "A lesson in managerial incompetence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Airtricity full-time for more than a year

    Pros

    There is a severe focus on employee and contractor safety in the company, with some over the top training in safety and regulations in the office.

    Cons

    There are so many things wrong with this company, at a fundamental level. Morale is through the floor and both employees and customers are leaving in droves. The solutions typically applied are moving around various teams in the organisation but never addressing any key issues. Pay is below the levels you will get anywhere else and the main management functions are filled with bullying loud mouths and empty heads.... Endless meetings preoccupy management, with conflicting orders broadcast to the minions to inform them of the latest notions and buzzwords. Facilities and compliance are the rudest people you will ever encounter in a professional setting. The hierarchy is riddled with consultants, whose only object is to draw out and complicate projects thereby getting their companies a bigger slice of the pie. Years ago the company decided to outsource the IT functions and basically handed the keys to the kingdom to a number of these consulting companies who charge six figure sums to place basic graduates in to do a role, which because of "headcount restrictions" they won't hire directly for half the price. A sinking ship, avoid.

    Show More

    Advice to Management

    It's too late, you are finding that previous short term solutions you made have only made things worse, and instead of actually trying to fix the root cause of the problem you decide to move Team A to Department B thinking it will somehow fix things, or decide to boost morale by giving out a free branded pen!!!!!!

    Airtricity2019-02-20
  10. Helpful (6)

    "Nepotism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Controller in Leopardstown
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Airtricity full-time for more than 3 years

    Pros

    Great team mates at my level, that's about it.

    Cons

    If you're not a Baker, Wheeler or best friends with either you will not get promoted.

    Advice to Management

    Stop promoting your girlfriends and family.

    Airtricity2019-02-19
Found 45 reviews