Alaska Airlines Reviews

Updated 19 Jun 2021

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Found 783 of over 833 reviews

4.0
79%
Recommend to a Friend
91%
Approve of CEO
Alaska Airlines CEO Ben Minicucci
Ben Minicucci
6 Ratings
Pros
  • "Flight benefits and support from management(in 122 reviews)

  • "travel benefits and flexible schedule(in 65 reviews)

  • Cons
  • "low pay for the amount of responsibility(in 37 reviews)

  • "long hours uncertainty of rebound(in 23 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee

      Safe

      24 Jan 2021 - Aircraft Engineer in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s good to work as one

      Cons

      Volatile industrial factor meaning sacked

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    2. 5.0
      Current Employee

      Incredible People and Work-Life Balance

      14 Jun 2021 - Senior Product Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is the first technology job I have had that encourages not just taking time off and unplugging, but prioritizing your personal life and not being available for work at all times. It feels like the company overall really cares about employees as full people with full lives - and that's true all the way up to the top. I also feel that the company consistently makes business decisions with employees in mind and doesn't quantify every decision based on revenue.

      Cons

      Like many places, too many conflicting priorities and unrealistic timeline expectations for delivery - but leadership is rational when presented with tradeoffs and generally comes to an acceptable compromise.

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    3. 5.0
      Former Employee, more than 10 years

      Alaska Airlines is the best airline!

      17 Jun 2021 - Customer Care Representative in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      only retired to care for my dying Father.

      Cons

      I have no cons, Alaska Airlines is the best.

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    4. 5.0
      Current Employee

      Great Place to Grow Your Career

      16 Jun 2021 - Marketing Coordinator in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -great benefits (free stand by flights) -positive work environment

      Cons

      -remote work is very hard to come by -salaries start off low -career map is vague for any type of career move internally

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    5. 4.0
      Former Employee

      perks

      19 Jun 2021 - Customer Service Representative in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flying perks, schedule flexibility, fast environment

      Cons

      job was as expected. on feet for full shift

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    6. 4.0
      Former Employee, more than 1 year

      Loved it... Until COVID

      5 Jun 2021 - Reservation Sales Agent in Chandler, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved the culture and the atmosphere. It makes such a difference when all the employees are happy.

      Cons

      Seniority was tough. I worked in the Phoenix office and there were coworkers who had been in that position for almost 40 years and still has no plans to retire. Also mandatory overtime can be super rough. Especially if you get a crummy shift.

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    7. 5.0
      Current Employee, less than 1 year

      Great company, Behind on Tools, Processes, and People

      10 Jun 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Small leadership chain Great teammates Great benefits Good work life balance

      Cons

      Lacking areas: People development and training, tools to complete work that aren't Windows 95 based, and Processes documented so all stakeholders know their RAA

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    8. 4.0
      Current Employee, less than 1 year

      Great cutlure

      12 Jun 2021 - Recruiting Coordinator in SeaTac, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited Flight benefits and good culture

      Cons

      Low Pay and flying non-rev can sometimes be tough

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    9. 4.0
      Former Employee

      Good

      11 Jun 2021 - Student Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work and nice

      Cons

      Time away from your family

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    10. 5.0
      Current Employee, more than 5 years

      Overall great company

      30 May 2021 - Crew Pay Analyst in SeaTac, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight Benefits Many groups for career building and leadership program involvement. More business resource groups and educational opportunities are becoming available.

      Cons

      No permanent remote work option for different work groups

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    Viewing 1 - 10 of 783 Reviews

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