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Alaska Airlines Reviews

Updated 19 October 2017
300 reviews

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300 Employee Reviews

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Pros
  • Free flight benefits, free medical for yourself (in 48 reviews)

  • Very flexible schedule once you have a bit of seniority, excellent travel benefits (in 31 reviews)

Cons
  • Very low pay, not comparable to other airlines (in 24 reviews)

  • The companies expectations for new hires is not flexible enough to maintain a good work/life balance x (in 11 reviews)

More Pros and Cons

  1. Helpful (7)

    "Love the company. Not the mangement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time (More than a year)

    Pros

    Everyone loves working for Alaska Airlines. There is a lot of pride for the company. The flight benefit is amazing, however you should realize that most of the flights are full and utilizing (even the free confirmed seats they give you) is relatively hard.

    Cons

    For a software developer, I don't recommend Alaska as a place to work. They work in a style called "Mob programming" where a group of 3 to 5 to 8 people work together on a TV with a single keyboard\mouse. You end up spending most of your day watching other people code. I enjoy pair programming, but this is exactly as terrible as it sounds.

    As for the management, they are all great at a personal level. However, the survey results that have been taken over the last couple of years has been declining and when I left it was not in an upward trajectory. I left because of management.

    If you are a solid developer, you do not want to work here. It will likely be detrimental to your career and you will find most of the time you are frustrated. If you are a software developer that tends to struggle, you will probably find working here to be one of the best places to work. It's odd. But that is the environment the managers has created. Mobbing is not for developers who are good at what they do.


  2. Helpful (3)

    "Csa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time (More than a year)

    Pros

    Great group of people. I will always look back at my time at Alaska as a great experience.

    Cons

    Pay is low as a csa.

    Advice to Management

    I would only recommend they do something regarding compensation its hard to live on so little.


  3. "I really enjoy working for Alaska"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Bellingham, WA (US)
    Current Employee - Customer Service Agent in Bellingham, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (Less than a year)

    Pros

    The people are amazing. They promote from within. They have programs to help develop and advance your career. They truly listen to front line employees.

    Cons

    As with any airline is being stuck on delays. Especially weather delays that the passengers think we as airport workers can control.

    Advice to Management

    Come work the front line with us employees once in a while to truly understand what our challenges are.


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  5. "Great company to work for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines part-time (More than 5 years)

    Pros

    Benefits!!
    Ability to switch shifts to add more "off days"
    Great people!
    Great management!
    Decent pay

    Cons

    Some shifts are right and early, or late


  6. Helpful (1)

    "Alaska Airlines Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Angeles, CA (US)
    Former Employee - Flight Attendant in Los Angeles, CA (US)
    Recommends
    Approves of CEO

    I worked at Alaska Airlines full-time (More than a year)

    Pros

    Great company! Amazing job as a Flight Attendant - getting to travel the world and get payed for it!

    Cons

    Hard, time consuming job requiring lots of dedication.


  7. "First Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Officer in Los Angeles, CA (US)
    Current Employee - First Officer in Los Angeles, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than a year)

    Pros

    Culture and bases for west coast based pilots

    Cons

    Pay and lack of real connection to the front lines

    Advice to Management

    Pay now or pay later


  8. Helpful (1)

    "Attendant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time

    Pros

    Good company employees treated well and is growing fast. Nice that they have added more flights/routes to keep the job fresh

    Cons

    Scheduling can sometimes be a hassle and employees have to


  9. "Alaska FP&A"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    Lots of exposure throughout the company

    Cons

    FP&A team is spread out


  10. Helpful (4)

    "They're a traditional company that has good and bad moments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in SeaTac, WA (US)
    Current Employee - Anonymous Employee in SeaTac, WA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 3 years)

    Pros

    Flying benefits after 30 days of hiring date helps travel fanatics feed their travel bug. Also they have quarterly and annual bonuses that are very nice when you qualify for them. There's also a awesome feature in some of their unions that allow you to transfer departments within the same union. Exp. I was in the call center and without an interview or drug test, I hopped into a CSA position when I qualified.

    Cons

    You'll definitely be asked to work 24/7 when you first start. Also the union dues are a little much if you are trying to live off of only the one paycheck.

    Advice to Management

    Either when union contracts are open for negotiations, lower union dues or up wages.


  11. Helpful (2)

    "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Alaska Airlines part-time (More than a year)

    Pros

    Training is top notch. Most employees are really nice and genuine. Benefits are great. One of the best in the industry.

    Cons

    Low wage overall even though the CSA's in the bay area get paid more than other CSA's in the company. The training is in Seattle for 10 days. If you have tattoo's or piercings this may not be the place for you. They are very strict and judgmental if you have them.

    Advice to Management

    If you are too uptight and strict you will have a hard time getting business from millennials. If all you are concerned about is being business professionals and attracting more conservatives, you will run of customers/guests and passengers. I guess thats why you acquired Virgin because they attract a younger crowd. But once they find out how old school you are they will want to take their business elsewhere regardless of your ties to Virgin. You need to innovate and recognize that its the younger generation that will bring change and more acceptance.


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