Alton Towers Resort Reviews
Updated Aug 26, 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Personnel/Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labour & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Intern
- Full-time
- Part-time
- Freelance
- Contract
Select a location...
- Worldwide
- United Kingdom - All Cities
- - England
- - Derby Area
- - Birmingham Area
- - Chester Area
- - Guildford Area
- - Leeds Area
- - Manchester Area
- - Stoke-on-Trent Area
- United States - All Cities
- - Mississippi
- - Jackson Landing, MS
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 126 of over 154 reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Nick Varney
57 Ratings
Pros
"fun exiting free tickets differt every day" (in 23 reviews)
"Good company benefits and good pay" (in 9 reviews)
Cons
"Long hours, some hard work and lots of cleaning" (in 17 reviews)
"3 per show and alton towers making" (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Free entry to themepark Spa treatments Comission
Cons
There is no cons working here
Hello, Thank you for taking the time to write this review. It is great to read that you enjoy working at the Resort and believe there are many benefits. Best Wishes Alton Towers Recruitment Team
- Current Employee, less than 1 year★★★★★
Pros
Friendly staff Pay is ok Free tickets to merlin attractions
Cons
Nightmare if you don’t drive
Continue reading - Current Employee★★★★★
Pros
It is a good work environment
Cons
It is quite a long commute
Alton Towers Resort Response
Social Media Recruitment
Hello, Thank you for taking the time to write this review. It is great to read you believe the resort has a 'good work environment'. Best Wishes Alton Towers Recruitment Team
- Former Employee★★★★★
Pros
Free tickets That’s the only pro
Cons
Managers not loyal and would throw you under a bus to save themselves! Blatant liars all of them. The place is filthy, if it doesn’t ‘look’ dirty it’s not cleaned. Guests find all kinds of items under beds including used condoms. All the managers and team leaders are in relationships and work alongside each other so unless you are sleeping with someone don’t expect promotion The managers are lazy and unsupportive It’s so short staffed you are expected to work longer hours, extra shifts etc No social distancing was happening behind closed doors, so many people had COVID and were serving guests in the restaurants etc knowing they’d been in contact. Avoid this place like the plague
Continue reading - Former Employee★★★★★
Pros
8 hour shifts Friendly staff 2 weekly pay
Cons
Standing all day Lack of breaks
Alton Towers Resort Response
Social Media Recruitment
Hello, Thank you for taking the time to write a review. It is great to read that you believe the Resort has 'friendly staff', we appreciate that operational roles can be physical and although we adhere to legal minimum break periods I will ensure that your comments are passed on to the relevant staff members. Best Wishes Alton Towers Recruitment Team
- Former Employee★★★★★
Pros
The tickets but only if you can get the time off to go as they over work you
Cons
No training No experience Nobody cares Money is terrible Transport terrible Management shocking You only have a certain amount of time to clean a room and with it being short staffed don’t matter if the room didn’t look like it needed hooving it does not get done just change the bed and the 3 T’s make sure it had towels toilet paper and tea and that’s in covid times aswell
Continue reading - Current Employee, more than 5 years★★★★★
Pros
If you get to work with some nice people its easier to work and you'll make friends and the shifts become happier. If you work in Splash you have a birds eye view of the waterpark esp flambos restaurant. Hard work if you are in Conference, Crooked spoon or any department on your own..they will make you do 3 people's jobs to cut money. Tickets to the theme parks in the UK
Cons
Can be bullied and I heard other people getting bullied by kitchen staff, hosts...I also seen people walk out Conference have a tendency to work overtime. I didn't enjoy nights in crooked spoon. If you don't specify early a reason why you want another job on the shift they'll give you a rubbish job like taking heavy takeout bags, sent out on foot walk miles hundreds of times a shift over delivering food...they still expect you to send plates of food as well inside the restaurant..on the same shift. Some managers do nothing No free food
Continue readingAlton Towers Resort Response
Social Media Recruitment
Hello, Thank you for taking the time to write this review. It is great to read that you enjoy working at the Resort where you have met great people. We do however take any concerns involving staff members very seriously and would like to hear more about this situation, please email recruitment@alton-towers.com In regards to your advice to managers, we employ candidates based on both their ability and potential, as a business we do not define capabilities based on the individuals age. Best Wishes Alton Towers Recruitment Team
- Former Employee★★★★★
Pros
Good sense of community and forgiving bosses.
Cons
Travel is awful and expensive.
Alton Towers Resort Response
Social Media Recruitment
Hello, Thank you for taking the time to write this review. Is is great to read that you believe the Resort has a good sense of community and understanding managers. We will however pass on your messaged regarding the £3 each way transport costs for employees. Best Wishes Alton Towers Recruitment Team
- Former Employee★★★★★
Pros
Fun job with great people
Cons
Minimum wage and seasonal work
Alton Towers Resort Response
Social Media Recruitment
Hello, Thank you for taking the time to write this review it is great to read that you found working at the Resort 'Fun job with great people'. Best Wishes Alton Towers Recruitment Team
- Former Employee★★★★★
Pros
Working part of a team, great people to work with, making sure the guests have the time of their life!
Cons
Can sometimes be long hours over scarefest but it’s always a good laugh!
Alton Towers Resort Response
Social Media Recruitment
Hello, Thank you for taking the time to write this review. It is great to read you enjoyed ''working part of a team, great people to work with, making sure the guests have the time of their life!'' Best Wishes Alton Towers Recruitment Team
Popular Careers with Alton Towers Resort Job Seekers
Work at Alton Towers Resort? Share Your Experiences
Alton Towers Resort
Click to Rate
Alton Towers Resort Response
Social Media Recruitment