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Alton Towers Resort Reviews
Updated 17 Feb 2020
Recommend to a Friend
Approve of CEO
Nick Varney
43 Ratings
Pros
"fun exiting free tickets differt every day" (in 22 reviews)
"Very good pay for people under 18" (in 7 reviews)
Cons
"long hours towards the end of the year" (in 12 reviews)
"The only downside I can see is the roads on the way to alton towers" (in 6 reviews)
- Featured Review
"A magical place in a unique setting"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alton Towers Resort full-time for more than 3 years
Pros
Amazing atmosphere, Fantastic surroundings, every day is completely different. I truly love what i do, i get the chance to work on some ground breaking new attractions and events, using my knowledge from outside the resort in a truly unique environment. I am incredibly lucky to come to work, have a whole heap of fun and get paid to do so! My work colleges are more like extended family. There is no other office that has the views this place does, or the excitement!
Cons
I travel over 60min a day each way to get to work, this is a downside as its costs a lot in fuel however i only do this because i love what i do and wound't want to work anywhere else!
Alton Towers Resort2019-05-09Hello, Thank you for taking the time to write this review! It is great to read that Alton Towers Resort has an ‘’amazing atmosphere, fantastic surroundings, every day is completely different’’ we also love that you truly love what you do for a living. We hope that you continue to have a magical time at the Resort. Best Wishes Alton Towers Recruitment
Continue reading "Great workplace"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsApproves of CEOI worked at Alton Towers Resort full-time for less than a year
Pros
-Free entrance tickets after training period. -Good management in place and they are always around if you need anything. - Supportive team leaders who will push you to achieve your best and give you daily feedback. - Great with mental health. I was always supported and given the right tools and advice to be able to help and look after myself, management never give up on you and encourage you to do well. -work colleagues become like a second family. -Reward system in place so good work is always recognised and not just ignored.
Cons
My only con was my commute to work. I had a 45 minutes drive to and from work which adds a significant amount of time onto the working day and can be costly. but I can’t wait to be able to do it again.
Alton Towers Resort2019-12-22Alton Towers Resort Response
January 3, 2020 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read so many positive comments about working at Alton Towers Resort, including Mental Health support for employees who many need the 'right tools and advice to be able to help '. We hope to see you again soon! Best Wishes Alton Towers Recruitment Team
Continue reading"Good"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alton Towers Resort part-time for less than a year
Pros
The pros are getting experience with customer services and building up confidence also you learn how to work as part of team
Cons
It was far away from where I lived
Alton Towers Resort2020-02-17"Pretty decent job for young people"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI worked at Alton Towers Resort part-time for more than a year
Pros
Very good pay, flexible working hours, good when time off is needed, a reasonable amount of time for lunch break. Friendly staff, always willing to help when needed.
Cons
Workload often too much, staff bus was quite expensive and if you missed it you had to wait an extra hour/hour and a half for the next one.
Continue readingAlton Towers Resort2019-12-28Alton Towers Resort Response
January 3, 2020 – Social Media Recruitment
Hello, Thank you for taking the time to write this review. It is great to read you experienced ''very good pay, flexible working hours, good when time off is needed, a reasonable amount of time for lunch break. Friendly staff, always willing to help when needed.'' We hope you enjoyed your time working at the Resort! We appreciate your feedback regarding employee transport, we will ensure this information is passed on to the necessary manager. As and where we can changes will be made to enable a smoother experience for employees commuting to the Resort. Best Wishes Alton Towers Recruitment Team
Continue reading"Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alton Towers Resort full-time for more than 5 years
Pros
Great team and work ethic
Cons
Mostly positive but occasionally shifts were too long
Alton Towers Resort2019-12-07Alton Towers Resort Response
December 13, 2019 – Social Media Recruitment
Hello, Thank you for writing this review! It is great to read you experience 'Great team and work ethic' during your time working at the Resort. Best Wishes Alton Towers Resort
Continue reading"Good atomosphere"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI worked at Alton Towers Resort full-time for more than a year
Pros
Fun work, different every day
Cons
No prospects for career progression
Alton Towers Resort2019-12-18Alton Towers Resort Response
January 3, 2020 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! We hope you enjoyed working at the Resort, it is great to read that work was fun and every day was different. We do provide many career progression systems such as progression planning, apprenticeships schemes and secondments. We are sorry if you did not experience these systems. Best Wishes Alton Towers Recruitment Team
Continue reading"perfect for being a student"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI worked at Alton Towers Resort part-time for more than a year
Pros
- weekend work -free tickets and discounts - team is like a second family - good pay - every day is differnt -pushed to be my best - chances to learn new skills like makaton
Cons
- long hours towards the end of the year -seasonal - the local roads - took a while to get my pay sorted
Alton Towers Resort2019-12-02Alton Towers Resort Response
December 13, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review ! It is great to read you experiences so many great things at Alton Towers Resort such as ''chances to learn new skills like Makaton'' We appreciate all of your feedback, as and where we can we will make adjustments. Best Wishes Alton Towers Resort
Continue reading"Working at alton towers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI have been working at Alton Towers Resort part-time for more than 8 years
Pros
school hours work by self get rewards for example 20 free tickets
Cons
no communication picky have favourites some rooms contain many beds in minimalistic time
Continue readingAlton Towers Resort2019-12-13Alton Towers Resort Response
January 3, 2020 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to see you enjoyed the benefits of working at Alton Towers Resort, such as Employee Magic Pass Tickets. We appreciate your feedback and will ensure all of your comments are passed on to the appropriate members of staff. Best Wishes Alton Towers Recruitment Team
Continue reading"Amazing Place to Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Alton Towers Resort part-time for more than 3 years
Pros
Good job for people fresh out of school to get experience in a job setting and was very flexible with shifts to fit around further education.
Cons
Travel time was long which is the reason I no longer work there.
Alton Towers Resort2019-11-13Alton Towers Resort Response
November 27, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read that you enjoyed working at the Resort and that this work was flexible around further Education. We hope to see you again in the near future! Best Wishes Alton Towers Recruitment Team
Continue reading"Excitement Filled"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at Alton Towers Resort full-time for more than 3 years
Pros
Fun, friendly environment. Good lower level management. Career progression. In house training. Working within a team. Good employee benefits.
Cons
Higher management expect too much of employees on occasions. At certain parts of the season can be very long hours.
Alton Towers Resort2019-11-12Alton Towers Resort Response
November 27, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read you find working at the Resort fun and friendly environment. Career progression is something we take pride in, therefore is it great to see this was a pro during your experience. We would like to hear more about your experience please email recruitment@alton-towers.com Best Wishes Alton Towers Recruitment Team
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Found 85 reviews
Alton Towers Resort Response
June 10, 2019 – Social Media Recruitment