Alton Towers Resort Reviews
Updated 24 Aug 2019
Found 65 reviews
"Free tickets, staff discount and good pay" (in 10 reviews)
"Alton Towers is a fun and challenging place to be" (in 5 reviews)
"Long hours - some shifts deep into early hours" (in 7 reviews)
"Days can be long at times but when you work in a place like Alton Towers that's bound to happen in peak times" (in 5 reviews)
- Featured Review
"A magical place in a unique setting"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alton Towers Resort full-time for more than 3 years
Pros
Amazing atmosphere, Fantastic surroundings, every day is completely different. I truly love what i do, i get the chance to work on some ground breaking new attractions and events, using my knowledge from outside the resort in a truly unique environment. I am incredibly lucky to come to work, have a whole heap of fun and get paid to do so! My work colleges are more like extended family. There is no other office that... has the views this place does, or the excitement!
Show MoreCons
I travel over 60min a day each way to get to work, this is a downside as its costs a lot in fuel however i only do this because i love what i do and wound't want to work anywhere else!
Alton Towers Resort2019-05-09 "ride operater"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alton Towers Resort full-time for more than 10 years
Pros
fun exiting free tickets differt every day
Cons
non non non non non non
Advice to Management
nothing
Alton Towers Resort2019-08-24Alton Towers Resort Response
September 10, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review. It is great to read that you have been working at the Resort for 10+ years and that you believe it is fun and exciting. We hope you continue to enjoy working at the Resort. Best Wishes Alton Towers Recruitment Team
"Rewarding place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI worked at Alton Towers Resort part-time for more than 3 years
Pros
Staff really came together and worked as a team. Proud to work for such a large and well-recognised company.
Cons
High staff turn-over; staff generally young (22 years and younger).
Alton Towers Resort2019-08-23Alton Towers Resort Response
September 10, 2019 – Social Media Recruitment
Hello, Thank you for writing this review. It is great to read that during your experience at the Resort 'staff really came together and worked as a team' and that you are proud to have worked for Alton Towers Resort. We hope to see you again soon! Best Wishes Alton Towers ...
Show More"great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alton Towers Resort part-time for less than a year
Pros
good team and company to work for
Cons
non to report all good
Advice to Management
keep up the good work
Alton Towers Resort2019-08-21Alton Towers Resort Response
August 23, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to know the pros of working at the Resort are 'good team and company to work for' and that there are not cons. We hope you continue to enjoy working at the Resort. Best Wishes Alton Towers Recruitment ...
Show More"Kitchen"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Alton Towers Resort full-time for more than 3 years
Pros
Really nice people work with
Cons
Nothing at all Brilliant
Advice to Management
Brilliant job
Alton Towers Resort2019-08-01Alton Towers Resort Response
August 2, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read that you have nice people to work with and you believe that managers are doing a brilliant job. We hope you continue to enjoy your working at the Resort. Best Wishes Alton Towers Recruitment Team
"6 week"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Alton Towers Resort part-time for less than a year
Pros
Nice staff, good pay, good employee facility
Cons
only finding out shifts the week before
Advice to Management
Try and get shifts out earlier
Alton Towers Resort2019-08-01Alton Towers Resort Response
August 2, 2019 – Social Media Recruitment
Hello Thank you for writing this review! It is great to read that you believe the Resort has nice staff, good pay, good employee facility. We will ensure your comments are passed on regarding timing of new rotas. We hope you continue to enjoy your job here at the Resort! Best ...
Show More"review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Alton Towers Resort part-time for less than a year
Pros
the skills and different opportunities
Cons
the travel distance is large for me
Advice to Management
possibly cheaper travel? free even?
Alton Towers Resort2019-08-01Alton Towers Resort Response
August 2, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read that the Resort provides opportunities for employees. We do provide employee transport (10 trips for £25.00), however I will ensure your comments are passed on. We hope you continue to enjoy your ...
Show More"Housekeeping"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alton Towers Resort part-time for less than a year
Pros
Lovely people, alright pay
Cons
Too much rushing around,
Advice to Management
Give less rooms to staff
Alton Towers Resort2019-08-01Alton Towers Resort Response
August 13, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review. It is great to read that you enjoy working with your colleagues. We hope you continue to enjoy your time working at the Resort and we will ensure your advice to managers is passed on. Best Wishes Alton Towers Recruitment ...
Show More"Host for flambos"
StarStarStarStarStarI have been working at Alton Towers Resort part-time
Pros
Perks at works like free tickets and discounts at some shops
Cons
Information inputted wrong lost out on a weeks pay
Advice to Management
Double check information
Alton Towers Resort2019-08-15Alton Towers Resort Response
August 23, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read that you enjoy the benefits we provide at Merlin and Alton Towers Resort. We are however sorry to read that you had some issues with pay. If these have not yet been rectified please contact HR immediately. ...
Show More- Helpful (1)
"Transport is an issue"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI have been working at Alton Towers Resort part-time for less than a year
Pros
Most of the other staff are great. Really welcoming and easy to get along with. Very rarely a dull moment
Cons
Transport to and from work really is a huge issue! Compared to many other I live close to the resort but because I'm relying on the useless X41 service bus rather than an employee bus the earliest I can get to work is 8. My shifts are supposed to start at 7. Coming home I have to wait nearly an hour and after a 7 hour shift sitting around in a uncomfortable bus stop isn't ideal! Management is a interesting one.... They all seem like alright people but when if comes to stuff you should be able to discuss with your manager such as shifts, pay ect they don't know what to do/say!
Show MoreAdvice to Management
Take more responsibility for staff. Especially the newer ones that do need a little bit of guidance. They also clearly have their favourites that won't be asked to do much if Anything whereas the rest will be working almost non stop
Alton Towers Resort2019-08-04Alton Towers Resort Response
August 13, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read that there is 'very rarely a dull moment' working at the Resort and that staff are 'really welcoming and easy to get along with'. We are however, sorry to read about any issues related to public transport. ...
Show More
Alton Towers Resort Response
June 10, 2019 – Social Media Recruitment
Hello, Thank you for taking the time to write this review! It is great to read that Alton Towers Resort has an ‘’amazing atmosphere, fantastic surroundings, every day is completely different’’ we also love that you truly love what you do for a living. We hope that you continue ...
Show More