American Airlines Reviews
Updated May 22, 2022
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Found 5,357 of over 5,864 reviews
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Recommend to a Friend
Approve of CEO
Robert Isom
81 Ratings
Pros
"Flight benefits good 41k work is easy" (in 756 reviews)
"great travel benefits to fly everywhere" (in 485 reviews)
Cons
"The public Complaints Delays Long hours Food" (in 142 reviews)
"low pay in lieu of flight benefits" (in 123 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Opens the Fishbowl by Glassdoor site in a new window
- Current Employee★★★★★Featured Review
Pros
Travel benefits working with public
Cons
Onboarding takes a long time
Continue reading - Former Employee★★★★★
Pros
All staff are good and it's a great company to work for
Cons
Can be better managed in many areas especially baggage.
- Former Employee, more than 1 year★★★★★
Pros
People work life friendly safe
Cons
Poor pay lots of work
Continue reading - Current Employee, more than 10 years★★★★★
Pros
You will get training at AA for all their aircraft type. Each day you will work on different aircraft, it is not boring.
Cons
There is several cons to working here. The training mentioned earlier is very lacking. It is enough to sign the aircraft logbook, it is up to the individual take action to learn more.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Approachable and relatively friendly towards customers
Cons
Not a very forward thinking
- Current Employee, less than 1 year★★★★★
Pros
Good people to work with
Cons
the work is hard and long
- Former Employee, more than 1 year★★★★★
Pros
Great staff to work with
Cons
dont get to choose your shift
Join the American Airlines team