American Airlines Reviews

Updated 24 Sep 2020

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3.7
72%
Recommend to a Friend
55%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,276 Ratings
Pros
Cons
  • "Long hours away from home for multiple days at a time during off service operations weather delays(in 90 reviews)

  • "salary flight benefits scheduling income(in 57 reviews)

More Pros and Cons
  1. "great"

    5.0
    Current Employee - AAAS Science and Technology Policy Fellow in London, England

    I have been working at American Airlines full-time

    Pros

    the progression is very fast

    Cons

    the hours are very long

  2. "Ok company"

    3.0
    Current Employee - Administrative in Royston, East of England, England

    I have been working at American Airlines part-time

    Pros

    Varied work and nice offices

    Cons

    Micro managed and lack of organisation


  3. "Ccb"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time

    Pros

    Great team, profit share and benefits

    Cons

    Shift work and success attributed to global economy

  4. "AA"

    3.0
    Current Employee - Systems Administrator in Basingstoke, England

    I have been working at American Airlines full-time

    Pros

    Good with training and updating staff

    Cons

    Pay isn't so good really

  5. "Good company for aviation enthusiast"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations Agent in Liverpool, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    Good management, good work-life balance, travel benefits.

    Cons

    Lack of career opportunities in some countries.

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  6. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than 5 years

    Pros

    Great culture, fantastic perks, values its employees,

    Cons

    not many growth opportunities/ career progression

  7. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Passenger Services Agent in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at American Airlines full-time for less than a year

    Pros

    I like working in American airlines i

    Cons

    No i don't know no

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  8. "Average conditions"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Key Account Manager in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 8 years

    Pros

    training, decent salary starting from 7y of seniority, travel benefits

    Cons

    poor career opportunity for the type of organisation outside US, Texas mind-set organisation, not global thinking, not easy to move globally, no temporary assignment, travel policy very restrictive, poor pensiona plan in UK and very poor medical insurance.

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  9. "Good"

    5.0
    Former Employee - Customer Service Representative 

    I worked at American Airlines full-time

    Pros

    Good place to be at and great environment everyone is so friendly and hardworking

    Cons

    None to say about this it's a amazing place I would recommend to anyone to work here

  10. "Be prepared for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accountant 
    Recommends

    I have been working at American Airlines full-time for more than 8 years

    Pros

    As any accounting positions— hard work, lots of opportunities to learn, tight deadlines, problems to solve thus exciting, fast paced, never the same, very international

    Cons

    Boring daily routine tasks as plenty data entry

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Found 3126 reviews