American Airlines Employee Reviews about "long hours"

Updated 20 Jan 2021

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Found 107 of over 4K reviews

3.9
75%
Recommend to a Friend
66%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,769 Ratings
Pros
  • "Flight benefits are really great(in 583 reviews)

  • "Travel benefits are good for vacations(in 388 reviews)

  • Cons
  • "Long hours during a stressful period(in 107 reviews)

  • "Some people aren't interested in caring for passengers as much as others(in 71 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "long hours"

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    1. 4.0
      Current Employee

      Good Company to work for as long as you are able to quickly adjust to constant change

      27 Dec 2020 - Customer Service Agent in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexibility to trade and drop shifts, decent pay, great benefits, free and discounted flights, ability to transfer to different cities

      Cons

      long hours, standing , poor management, constant changes in schedule, mandatory OT

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    2. 4.0
      Current Employee, more than 3 years

      Can't beat flight benefits

      20 Jan 2021 - Customer Service Manager (CSM) in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free unlimited flights, family work environment, great benefits.

      Cons

      Layoffs due to pandemic, shifts based on seniority, long hours no overtime.

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    3. 5.0
      Current Employee

      Flight Attendant

      14 Jan 2021 - Flight Attendant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice co workers and benefits

      Cons

      Long hours, away from home a lot

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    4. 3.0
      Former Employee, more than 10 years

      Will come back bigger and stronger

      10 Jan 2021 - Analyst in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and a respectable company.

      Cons

      Long hours and doesn't always have the right people in key positions.

      Continue reading
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    5. 5.0
      Former Employee

      Great

      1 Dec 2020 - Cabin Crew 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel benefits are great obviously

      Cons

      Can be random long hours

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    6. 5.0
      Former Employee

      great atmosphere

      4 Nov 2020 - American Airlines Flight Attendant in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible, fun, great opprotunities within the company

      Cons

      long hours, move around a lot, not having a schedule

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    7. 5.0
      Current Employee, more than 5 years

      Great

      26 Oct 2020 - Flight Attendant in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing coworkers, you get to visit amazing places, get to stay in cool hotels.

      Cons

      Long hours and working holidays

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    8. 4.0
      Current Employee

      no two days ever the same

      13 Oct 2020 - Flight Attendant in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      travel benefits, great pay, meet new people

      Cons

      long hours, difficult passengers, away from home

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    9. 5.0
      Current Employee, more than 5 years

      Working for AA

      5 Oct 2020 - American Airlines Flight Attendant in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits, medical, 401k, and opportunity to advance within corporate are limitless

      Cons

      Long hours and often times few recognition from management

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    10. 4.0
      Current Employee, more than 5 years

      Felt like FAAmily

      5 Oct 2020 - American Airlines Flight Attendant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Make your own schedule, great coworkers, great managers

      Cons

      long hours, work holidays, away from home a lot

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    Viewing 1 - 10 of 107 Reviews

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