American Express Global Business Travel Reviews

Updated Sep 21, 2021

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Found 954 of over 1,077 reviews

3.9
75%
Recommend to a Friend
87%
Approve of CEO
American Express Global Business Travel Chief Executive Officer Paul Abbott
Paul Abbott
278 Ratings
Pros
  • "Work from home opportunities, great coworkers(in 87 reviews)

  • "Work life balance is given priority(in 51 reviews)

  • Cons
  • "No cons about working at Amex GBT(in 37 reviews)

  • "Nothing like American Express, not(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Pretty good

      Aug 20, 2021 - Events Project Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and responsibility was given

      Cons

      There wasn't any - but did get made redundant

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    2. 4.0
      Current Employee, more than 1 year

      Good

      Sep 21, 2021 - Anonymous Employee in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was good money but boring

      Cons

      Very isolated work and lonely

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    3. 3.0
      Current Employee, more than 5 years

      Old style traditional call centre

      Aug 12, 2021 - Senior Travel Counselor in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, healthcare, pension contributions and leave allocation. Good communication during Covid .

      Cons

      No incentives,low salary comparable to other similar companies. Call centre approach with extreme " Big brother" control on staff. No personal touch .

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    4. 5.0
      Former Employee, more than 5 years

      Amazing company

      Jun 27, 2021 - Senior Travel Consultant in Great Yarmouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brilliant place to work, only left due to covid

      Cons

      No cons about working at Amex

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    5. 5.0
      Current Employee

      Recommend

      Jun 21, 2021 - Commercial Insurance Analyst in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good working environment and culture

      Cons

      None listed at present time

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    6. 4.0
      Former Employee, more than 3 years

      Great place to work

      Jun 21, 2021 - Office Administrator in Leicester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly corporate culture and management

      Cons

      Pay is below average for industry

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    7. 5.0
      Current Employee, more than 5 years

      Great company to work for

      May 10, 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working environment, great team

      Cons

      Can be full on sometimes

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    8. 4.0
      Current Employee, more than 3 years

      Good employer even during covid time

      May 5, 2021 - Finance Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Great colleagues, experienced professionals that can boost your knowledge -Great response and handling of covid-19 - company did the best they could to minimise layoffs and offered lot of options to avoid that -Growth opportunities for some departments - organisation keeps growing fast -work from home flexibility

      Cons

      -Rewarding employees for their performance often translates to more workload that lead to worse work life balance -Absurd workload for a person to handle and no clear path for promotions makes it difficult to keep you motivated -very basic benefits

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      1 person found this review helpful
    9. 3.0
      Current Employee, more than 5 years

      Good

      May 15, 2021 - Travel Counsellor in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Global company with great benefits and leave allowance. Friendly staff.

      Cons

      Outdated systems and generic call centre approach to servicing clients.

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    10. 3.0
      Former Employee

      Not a bad place to work

      Apr 29, 2021 - Business Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management keeps all employees up-to-date. Remote work available. A good place to learn new skills.

      Cons

      Lack of people in the team. Too busy work environment.

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