American Express TRS Reviews

Updated Aug 5, 2021

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Found 137 of over 141 reviews

4.4
95%
Recommend to a Friend
99%
Approve of CEO
American Express TRS Chairman & CEO, American Express Kenneth Chenault (no image)
Kenneth Chenault
63 Ratings
Pros
  • "Work-life balance is great and so are employees(in 15 reviews)

  • "great benefits with start your first day of work(in 10 reviews)

  • Cons
  • "It is difficult to maintain a work-life balance when workloads are never decreased despite very frequent staff reduction(in 7 reviews)

  • "No job security, company prefers to have a larger resource base in India, than the US(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Looks after their people

      Feb 1, 2021 - Senior Business Development Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleague well-being, fair pay, great products, good leadership

      Cons

      Standard large company slow processes

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    2. 4.0
      Former Employee

      Revolving door of redundancy

      Dec 6, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleague all pull it together

      Cons

      Total lack of job security

      1 person found this review helpful
    3. 3.0
      Current Employee, more than 5 years

      Good and the bad

      Aug 14, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance is good and people have been fun to work with.

      Cons

      Pay is terrible and as the years have gone on, it's harder to move up the ladder.

      1 person found this review helpful
    4. 5.0
      Current Employee

      Pros

      Brand and opportunities outside of the UK/US if required

      Cons

      Challenging external environment means remuneration challenges for senior management

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    5. 5.0
      Former Employee, more than 10 years

      Large multinational financial services and travel provider

      Apr 25, 2013 - Human Resources Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They provide Excellent continuous development of employees Professional environment and management Rewards employees for hard work in compensation and benefits it is a leading edge environment in which to become "best"in your field

      Cons

      Subject to frequent re-engineering, resulting in job eliminations and adding some uncertainty to career. The environment can sometimes be overly-political. This should be improved through management coaching and rewarding apolitical behavious

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      1 person found this review helpful
    6. 4.0
      Former Employee, more than 10 years

      Call Center Manager

      Aug 5, 2021 - Business Operations Manager in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people Good career opportunities Change - sometimes a con, but company tries to communicate in advance, so the communication and planning is well done.

      Cons

      Lots of Politics inside upper management. Not always transparent to direct reports. Constant change ( not always a con) .

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    7. 4.0
      Former Employee

      Great balance for this salary

      Jul 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance is great

      Cons

      salary is not at a sesiable level

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    8. 5.0
      Former Employee, more than 5 years

      Amex loves their employees

      Jul 1, 2021 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very customer centric position. While some clients are difficult, employees are empowered to make decisions for the benefit of the relationship. Teams and departments work together easily - these supportive relationships are fostered by company positivity. Excellent atmosphere. Excellent benefits.

      Cons

      A path of advancement wasn't always clear.

      Continue reading
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    9. 4.0
      Current Employee, more than 3 years

      Work life a lance

      Jun 30, 2021 - Membership Manager in Myrtle Beach, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is good , support is good

      Cons

      Hours change often , mandatory overtime , must work weekends and holidays on most shifts

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    10. 5.0
      Current Employee

      Great Company to Work For

      Jun 13, 2021 - Service Delivery Manager in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, Health Insurance, Excellent Work Life Balance, Great development & growth opportunities

      Cons

      None which I have faced

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