American Express TRS Reviews
Updated May 7, 2022
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Found 144 of over 150 reviews
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Approve of CEO
Kenneth Chenault
65 Ratings
Pros
"Excellent environment to work for" (in 7 reviews)
"When you work at American Express, you work with family" (in 7 reviews)
Cons
"It is difficult to maintain a work-life balance when workloads are never decreased despite very frequent staff reduction" (in 8 reviews)
"American Express is a nice culture, the ugly side of that coin is passive aggressiveness" (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Colleague well-being, fair pay, great products, good leadership
Cons
Standard large company slow processes
- Former Employee★★★★★
Pros
Colleague all pull it together
Cons
Total lack of job security
- Current Employee, more than 5 years★★★★★
Pros
Work life balance is good and people have been fun to work with.
Cons
Pay is terrible and as the years have gone on, it's harder to move up the ladder.
- Current Employee★★★★★
Fantastic organisation to work for with strong focus on developing and managing their people
RecommendCEO ApprovalBusiness OutlookPros
Brand and opportunities outside of the UK/US if required
Cons
Challenging external environment means remuneration challenges for senior management
- Former Employee, more than 10 years★★★★★
Pros
They provide Excellent continuous development of employees Professional environment and management Rewards employees for hard work in compensation and benefits it is a leading edge environment in which to become "best"in your field
Cons
Subject to frequent re-engineering, resulting in job eliminations and adding some uncertainty to career. The environment can sometimes be overly-political. This should be improved through management coaching and rewarding apolitical behavious
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Good Company, doing really well
Cons
B35 doesn't have a good hierarchy specially for Product
- Current Employee, less than 1 year★★★★★
Pros
Wonderful atmosphere with great benefits
Cons
None as of far really
Continue reading - Former Employee★★★★★
Pros
diversity amongst senior leadership at american express
Cons
upward mobility for qualified employees
- Former Employee★★★★★
Pros
Great company! Strong focus on work/life balance
Cons
None, highly recommend for a great future
Continue reading - Former Employee★★★★★
Pros
Clients call in to book all types of travel, redeem points. Clients are friendly and excited to travel. Would not have left if they had a rotating work schedule.
Cons
Lack of support for complex exchange tickets, you will ALWAYS be working weekends as there is no rotating work schedule and it will never get better. One of my colleagues who had been there for 15 years his best shift pic was Tuesday to Saturday hours 14:00-22:00.
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American Express TRS Reviews FAQs
American Express TRS has an overall rating of 4.3 out of 5, based on over 150 reviews left anonymously by employees. 84% of employees would recommend working at American Express TRS to a friend and 95% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
84% of American Express TRS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express TRS 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.
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