American Family Insurance Claims Reviews

Updated 19 May 2020

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3.2
60%
Recommend to a Friend
60%
Approve of CEO
American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
62 Ratings
  1. "Casualty claims manager"

    5.0
    Current Employee - Casualty Claims Manager 

    I have been working at American Family Insurance full-time for more than 5 years

    Pros

    Great Company to work for

    Cons

    No cons at this time

    American Family Insurance2020-05-19
  2. "Good benefits - inconsistent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Claims Adjuster in Eden Prairie, MN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at American Family Insurance full-time for more than 5 years

    Pros

    Great benefits: PTO, health insurance, pension, annual bonus Relaxed atmosphere: casual dress, flexible hours, generally good team atmospheres

    Cons

    I've been in two different departments and three different teams and management is inconsistent. Concerns are usually brought to upper managers and nothing gets done. Lots of virtue signaling from corporate

    American Family Insurance2020-05-14
  3. Helpful (4)

    "Just say no!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster 
    Doesn't Recommend
    Negative Outlook

    I worked at American Family Insurance full-time for more than 8 years

    Pros

    A paycheck, but you will earn every penny of it and then some!

    Cons

    Workload is atrocious, plan on 10-12 hr days. People are quitting or getting fired all the time!

    Continue reading
    American Family Insurance2020-05-11
  4. "Great benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Liability Claims Adjuster in Minnetonka, MN
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at American Family Insurance full-time for more than 3 years

    Pros

    Great benefits and front line managers

    Cons

    not enough time to complete daily tasks

    American Family Insurance2020-04-03
  5. "Great people and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Claims Intern in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Family Insurance for more than a year

    Pros

    Great people to work with, caring management. Great benefits.

    Cons

    Difficult to progress as a career.

    Continue reading
    American Family Insurance2020-03-04
  6. "Great place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Claims Adjuster 
    Recommends

    I have been working at American Family Insurance full-time

    Pros

    Benefits are great, good work life balance

    Cons

    Locations aren’t the best but not a deterrent.

    American Family Insurance2020-02-19
  7. "Nice people and good learning opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Catastrophe Claims Adjuster 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Family Insurance for less than a year

    Pros

    - The people were really nice and most seemed to enjoy their jobs - Good benefits

    Cons

    - Not very much innovation - Sit at a desk all day

    American Family Insurance2020-01-27
  8. "Lifer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casualty Claims Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance full-time for more than 8 years

    Pros

    The culture, compensation, and flex scheduling will entice you to be a lifer!

    Cons

    As the company continues to grow exponentially, it is losing some of its agility.

    Continue reading
    American Family Insurance2020-01-14
  9. "Don't get run over by the bus"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at American Family Insurance full-time for more than 3 years

    Pros

    Great people and organizational mission. Challenging work and goals to be the best in the business.

    Cons

    Heavy politics and decisions made about you behind your back. Makes employees very nervous to come in each day and be their best.

    Continue reading
    American Family Insurance2020-01-22
  10. "Cat job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Catastrophe Claims Adjuster 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at American Family Insurance full-time

    Pros

    Good pay for the position

    Cons

    Hard work for the position

    American Family Insurance2019-12-10
Found 126 reviews