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Anglian Home Improvements Reviews

Updated 12 February 2017
26 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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26 Employee Reviews

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  1. "Bringng back 'Team'"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, England
    Current Employee - Anonymous Employee in Norwich, England
    Recommends
    Positive Outlook

    I have been working at Anglian Home Improvements full-time (Less than a year)

    Pros

    Good solid workforce. Lots of improvements in progress. Development and progresson for the right calibre and attitude. Unique product to be proud of.

    Cons

    Morale and motivation lost on shop floor but signs are there for improvement. Canteen conditions not good but plans for better in pipeline.

    Advice to Management

    Improve facilities for eating, drinking and hygiene. Put people towards top of list of improvements alongside productivity projects not after.


  2. "Sawman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Line Operative in Norwich, England
    Current Employee - Production Line Operative in Norwich, England
    Recommends
    Positive Outlook

    Pros

    We make the best window out there and its given me a great standard of living and possible promotion opportunities

    Cons

    The shop floor staff aren't appreciated as much as they should be and should be more involved in improvements that are being made

    Advice to Management

    Involve everyone with all the pro's and cons of the business and get everyone onside and working together. Together we are one and together we work better


  3. "Room for LOTS of improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Door Canvasser Team Leader
    Former Employee - Door Canvasser Team Leader
    Doesn't Recommend
    Neutral Outlook

    I worked at Anglian Home Improvements full-time (More than a year)

    Pros

    - Weekly pay
    - Unlimited earning potential
    - Good future prospects for progression
    - No experience necessary
    - Great first job to learn about sales/marketing

    Cons

    - Totally commission based
    - Wages were frequently wrong for myself and my canvassers
    - Bad customer service
    - Barely any support or training for team leaders
    - Poor payment structure
    - Poor incentives for canvassers
    - Expected to do a LOT of work within the office, which obviously you don't get paid for
    - Screwed out of a lot of money due to sales being registered under the wrong team

    Advice to Management

    - Revamp the payment structure
    - Put recruitment officers in place
    - Give more support and training
    - Improve customer service


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  5. "Improving all the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration Coordinator in Bodmin, England
    Current Employee - Administration Coordinator in Bodmin, England
    Recommends
    Neutral Outlook

    I have been working at Anglian Home Improvements full-time (More than a year)

    Pros

    Nice gang of people who care

    Cons

    Customer service at grass roots level needs support to improve

    Advice to Management

    Think about people not sales


  6. "I'm stuck here for now - as I must work off a debt to the company"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Representative in Gillingham, England
    Current Employee - Sales Representative in Gillingham, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Anglian Home Improvements full-time (More than a year)

    Pros

    The brochures are very glossy

    Cons

    Corners cut at every opportunity - Sales Reps are encouraged to mis-sell. Products are changed after survey to lower specs. Pay is clawed back whilst Directors get Bonuses.
    Contractors are the poorest I've seen


  7. "Go for retail instead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Agent in Woking, England
    Former Employee - Telesales Agent in Woking, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Anglian Home Improvements part-time (Less than a year)

    Pros

    I can't really think of any

    Cons

    Cold calling a huge list of names offering £2k+ conservatories. Was below min. wage when I worked there. Not a great job.

    Advice to Management

    Think of better ways to screen your leads.


  8. "Anglian"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    Pros

    Good people, reasonable pay, educated workforce

    Cons

    Dominance of sales culture, not consumer-focused, unethical sales tactics, silo mentality

    Advice to Management

    Assert yourself over out-of-date sales tactics and their dominance in the business.


  9. "a okay sales job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Anglian Home Improvements full-time

    Pros

    Good training, good bonus schemes and incentives.

    Cons

    Poor organisation, a lot of recycled leads, surveys are not very transparent

    Advice to Management

    Take note of the sales people, there are people there with years of experience in all different roles that can help the company grow


  10. Helpful (1)

    "Customer Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration Coordinator in Basingstoke, England
    Current Employee - Administration Coordinator in Basingstoke, England
    Doesn't Recommend
    Neutral Outlook

    I have been working at Anglian Home Improvements full-time (More than a year)

    Pros

    75% discount on all Home Improvements.

    Cons

    Poor Pay, bad customer services

    Advice to Management

    Care more about the customer and not just getting payment from them.


  11. "A disappointing experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Department in Norwich, England
    Former Employee - Marketing Department in Norwich, England
    Doesn't Recommend
    Negative Outlook

    I worked at Anglian Home Improvements full-time (More than 3 years)

    Pros

    Great people let down by a lot of CEO changes

    Cons

    CEO office has a revolving door

    Advice to Management

    Start thinking about the team



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