FilterCustomer Service Specialist
I have been working at Anglian Water full-time (More than 10 years)
100% customer focussed, great salary and benefits, friendly working environment. Flexible working, great training, options for further education and job security,
Progression within the company is challenging depending on location, the graduate schemes and access to Ilm 5 and higher is only available to band 4 and above. Anglian do invest in there people but the availability of additional learning and succession planning could be explored more.
Advice to Management
Clearer opportunities for Development, succession planning.
I worked at Anglian Water full-time (More than a year)
Good pay, good overtime opportunities, good benefits. Access to Anglian water owned parks with free parking. Ability to work from home (but only in certain circumstances)
Overworked! Not enough recognition for those who put the extra hours and work in. Too much favouritism in terms of promotions and progression. Management having a lack of people skills.
Advice to Management
Review who you are putting management positions. I left down to poor management! Too many favourites who were getting places because of sucking up to management and not enough support given to those who actually work hard. Lack of progression due to management putting their "favourites" into job roles.
I have been working at Anglian Water full-time (Less than a year)
From the beginning of my employment with Anglian water I have had a great team of support from management to team leaders and mentors. The working environment is great as everyone is really friendly and welcoming. The job it's self is hard and there is a lot to learn but this isn't a problem with the training given.
When you first start the job there is a lot of new information so initially it can be overwhelming- although it doesn't last!
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