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Anglian Water Reviews

Updated 18 January 2018
75 reviews

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75 Employee Reviews

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Pros
  • Work / life balance is the best I have ever had (in 6 reviews)

  • A high engagement level and a huge investment in people whilst still maintaining an outstanding level of customer service (in 6 reviews)

Cons
  • Quite a lot to learn - takes about a year to feel fully comfortable (in 5 reviews)

  • When you first start the job there is a lot of new information so initially it can be overwhelming- (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Anglian Water full-time (More than 3 years)

    Pros

    Mostly flexible working practices in place throughout the organisation

    Cons

    No effective leadership from the management I worked with. No ownership of the development of employees and a culture of 'those who stay the longest get the furthest'. Inefficiency is rife and the inability to get things done was a huge frustration throughout my time there. Not a nice area to live, not a nice place to work and I regret not getting out sooner than I did.

    Advice to Management

    Take time to inspire employees and build a better working culture. People are the number one asset to any organisation and although there are company-wide initiatives in place to address their culture issues, they fall well short of what is needed to truly correct the big problems this organisation suffers.


  2. Helpful (1)

    "Good employer spoiled by bad managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntingdon, England
    Current Employee - Anonymous Employee in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 10 years)

    Pros

    Excellent company support, additional benefits and growth opportunities

    Cons

    Managers are too autonomous and experiences with the company can vary greatly from team to team. Get the right one and it's a great place to work. I have experienced both good and bad

    Advice to Management

    Ensure management are following company policies. No good having wellbeing at the heart of the company if random managers are allowed to choose whether or not to apply it


  3. "Excellent Engagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Delivery Manager in Lincoln, England
    Current Employee - Customer Delivery Manager in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (Less than a year)

    Pros

    A high engagement level and a huge investment in people whilst still maintaining an outstanding level of customer service. Perfect.

    Cons

    I honestly have not experienced any cons since joining.

    Advice to Management

    Continue doing what you are doing, great support.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laboratory Technician in Huntingdon, England
    Former Employee - Laboratory Technician in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anglian Water full-time (More than 3 years)

    Pros

    On the whole a positive place to work, with a few passionate people that will try to assist in your personal development.

    Cons

    In the area I worked in there were many people with no passion or direction in their careers, who had come straight from university with the same lack of direction. This culture is cultivated by the lack of opportunity for promotion which means that teams have a number of unprofessional 'hangers-on', whilst competent staff will leave to seek other opportunities.

    Advice to Management

    More focus on providing opportunity based on merit, and not just for apprentices/graduates. Listen to the aspirations of staff and communicate better with other areas of the business to provide opportunities for staff that show willingness to improve themselves. From what I saw, AW is very good at taking credit for the individual achievements of its staff, regardless of the company as a whole being involved, followed by a bit of PR spiel in the company newspaper.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Lincoln, England
    Former Employee - Customer Care Specialist in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anglian Water full-time (Less than a year)

    Pros

    Really positive, friendly environment.
    So much support given.
    Management look out for your interests and listen to concerns.
    Good progression.

    Cons

    Working to so many targets can be stressful.
    Quite a lot to learn - takes about a year to feel fully comfortable.

    Advice to Management

    Keep supporting employees the way you do.


  7. "Great Organisation but with short sighted individuals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Huntingdon, England
    Former Employee - Anonymous Employee in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anglian Water full-time (More than 5 years)

    Pros

    Great culture
    Knowledgeable teams
    A wide variety of skills and people that are willing to share their knowledge
    Industry leaders and a culture of continuous improvement

    Cons

    Some managers are selfish and bullish
    Some internal promotions are based definitely not based on knowledge or skill
    Business strategy not clearly cascaded

    Advice to Management

    More promotion from internally


  8. "Fantastic Employer in Anglian Region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntingdon, England
    Current Employee - Anonymous Employee in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (Less than a year)

    Pros

    Work Flexibility
    Benefits
    Strong people focused culture
    Fantastic colleagues
    Personal / career development opportunities

    Cons

    IT hardware is of a good standard but heavily restricted by system issues and speed


  9. "Lots of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Peterborough, England
    Former Employee - Anonymous Employee in Peterborough, England
    Doesn't Recommend
    Positive Outlook

    I worked at Anglian Water full-time (More than a year)

    Pros

    Approachable members of the leadership team, with some diligent individuals.

    Cons

    Some of the FLMs have no idea of how to manage staff. They're knowledgeable in their roles but struggle on an interpersonal level, often showing stress and taking it out on others.

    Advice to Management

    Hire managers based on their ability to manage, not on their knowledge of a particular area of the business.


  10. "Anglian Water"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lean Mentor in Huntingdon, England
    Current Employee - Lean Mentor in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (Less than a year)

    Pros

    Great benefits, flexibility and mostly friendly staff.
    Opportunities are there if you want to take them, current management team are very supportive and encouraging.

    Cons

    Some areas have an 'old school' outlook to staff engagement and encouragement. Varied management capabilities, and unfortunately some managers are not held accountable for their behaviour.

    Advice to Management

    Lead by example, listen and empower your staff.
    Increase strategic communication to whole company, ensure individuals know how they contribute to the success or failure of the company.


  11. Helpful (1)

    "An ok place but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Mostly a great bunch to work with, despite having some dinosaurs to work with.

    Cons

    Red tape, lack of progression unless your tongue is firmly placed up someone who has authority, or if your face fits!

    Advice to Management

    Quit the schmoozing and actually do some work.


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