Aon Account Specialist Reviews | Glassdoor.co.uk

Aon Account Specialist Reviews

Updated 4 Dec 2019

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3.9
77%
Recommend to a Friend
76%
Approve of CEO
Aon President, CEO, and Director Greg Case
Greg Case
23 Ratings
  1. "Great!"

    StarStarStarStarStar
    Current Employee - Account Specialist 

    I have been working at Aon full-time for more than a year

    Pros

    This is a great place to work.

    Cons

    There are no cons here.

    Aon2019-12-04
  2. "WONDERFUL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Specialist I 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aon full-time for more than 3 years

    Pros

    The senior leadership team is wonderful and is investing the the future of their employees.

    Cons

    Smaller office not downtown but and a little dated.

    Advice to Management

    Keep focusing on growth of your teams.

    Aon2019-11-01
  3. "Aon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Specialist II in Houston, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Aon full-time for more than a year

    Pros

    Big name recognized and lots of client exposure

    Cons

    Poor training and employer tech support. You young staff and high turnover

    Advice to Management

    Retain employee and culture to hire within

    Aon2019-08-21
  4. Helpful (2)

    "Aon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Specialist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aon full-time for more than 10 years

    Pros

    Great pay. Good work/life balance.

    Cons

    During my 20+ years at this company I was laid off twice. I was rehired after my first layoff but then laid off again. Management does not communicate with staff.

    Aon2019-08-17
  5. "Good only for recent grad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Specialist in Lincolnshire, IL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Aon full-time for more than 8 years

    Pros

    The benefits are really good

    Cons

    Management sucks the life out of you

    Aon2019-07-19
  6. "."

    StarStarStarStarStar
    Current Employee - Account Specialist 

    I have been working at Aon full-time

    Pros

    Benefits, PTO, benefits, PTO, benefits

    Cons

    Raises, 9 hour shifts, management, raises, management

    Aon2019-07-19
  7. "PTO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Specialist in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aon full-time for less than a year

    Pros

    Very flexible with their employees

    Cons

    Lack of Training platform for their employees

    Aon2019-06-11
  8. "Good place to start in Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Specialist II in Lincolnshire, IL
    Recommends
    Positive Outlook

    I have been working at Aon full-time for more than 5 years

    Pros

    Good benefits, business casual dress

    Cons

    Management micromanages alot, IT problems are frequent

    Aon2019-02-28
  9. "Account Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Specialist in Glenview, IL

    I worked at Aon full-time for more than 5 years

    Pros

    Aon is a good company

    Cons

    worked with great management team.

    Aon2018-12-14
  10. Helpful (8)

    "Extremely POOR ACS Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Specialist in Lincolnshire, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Aon full-time for more than 3 years

    Pros

    Aon as a whole is a very good company to work for, it has great leadership and potential for growth is very high. But Aon's service center in Lincolnshire which is known as Aon Client Services is managed very poorly. If one does not care about any recognition and wants to spend time for timely paychecks, ACS is a good place, comes with good benefit plans. If you are passionate, dedicated, hard working, ambitious about your career, Aon Client Services is NOT the right place at all. If you like to chit chat and suck up to Mark Schmalzer and Martha Ronning, this is definitely your place. Salary is much low considering the work pressure but since its a service center (expense center) and produces no business, hence no career advancement opportunities, its kind of a deadened. Visionless very static and dictator kind of traditional leadership, would not be wrong to say its run like a typical school with Martha the principal of the school. Never the less, ACS does have some very highly knowledgeable vintage unrecognized employees who taught me a lot of things about insurance, ACS organization is still standing because of those vintage uncared unrecognized employees' hard work. I am rating Aon as 3 star because the company is good but taking away two stars for poor ACS leadership.

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    Cons

    I wanted to write some positive things, but alas! After spending 4 years in ACS with a hope that I would be noticed and recognized for my handwork and dedication at some point, only saw disappointment. ACS is run by two ladies and although I did not want to feel victimized at all in four years, I was forced to believe they were very racists. Every promotion, recognition went to Young White Girls and boys only, they don't care how good a job you do, they just care how much you can suck up and if they like you, sure they will do everything to retain you, which is very unfair to other employees who work hard day in and day out for their client's satisfaction.Currently Aon Client Services has 20+ positions open and they are ready to pay extra referral bonus amounts in order to fill those positions. They did have a job fair which did not go well as one manager mentioned they could offer only two people. It sounds right because its the dead end with no career benefits. Once out of ACS, its hard to get a job outside, the more time one spends in ACS, the employee loses value.

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    Advice to Management

    If ACS wants to operate in the near future, Aon leadership must focus on retiring static leaders like Martha Ronning and Mark Schmalzer. ACS is in desperate need for a dynamic leader who can change the dynamics of ACS work style, flexible working hours, work from home, jeans days, proper recognition where it is due, removing biased attitude are of extreme importance now. Need to listen to the employees, ACS does not even listen to their managers, forget their associates.

    Show More
    Aon2018-10-31
Found 47 reviews