Arc'teryx Reviews
66% would recommend to a friend
(309 total reviews)
Stuart Haselden
100% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Found 309 of over 323 reviews
Updated 30 Nov 2023
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- 3.017 Nov 2023Team LeadFormer Employee
Pros
good work/life balance, friendly people, dynamic culture
Cons
focus on internal promotions leads to people with a long tenure with the organization and a good network being promoted to mid-management roles without knowing how to lead people and build a team.
1 - 4.029 Nov 2023Product GuideCurrent Employee
Pros
Insanely good discounts on product
Cons
Inconsistent pay scale for employees -- I found out that employees in a different store (same city) with less experience than me were getting paid over 10% more than me.
- 3.03 Nov 2023Product GuideFormer Employee, more than 1 yearSan Francisco, CA
Pros
Good discounts and access to climbing passes/ski season passes as well as other outdoor goods. The team you work with is on the smaller end but builds chemistry and camaraderie. Get to interact with people in the outdoors community often
Cons
Micromanagement and passive aggressiveness as well as lack of empathy and support from management. Often felt like you have to be "walking on eggshells" depending on the mood of the management. Will promise one thing but will end up doing another. Inconsistent hours provided unless you are a full time employee
- 1.016 Sept 2023Store ManagerFormer Employee, more than 5 yearsToronto, ON
Pros
Enjoyable due to lack of oversight and upper management not knowing what they're doing. Generally, traffic is so slow that you can just do whatever you want with all the downtime you'll have. Community budgets are ludicrously high and there is minimal accountability so you can spend money on whatever you want! Horseback riding event? Go for it! Strange trail running event in the middle of nowhere? That's gold baby!!! Anything that has zero ROI is also preferrable.
Cons
Upper management is directionless and clueless. From Regional Manager upwards their is zero development or care for those below them, information is poorly cascaded and will often be redundant or a complete 180 of a prior announcement. Brand is also completely dependent on resellers in the Chinese market yet treats them discriminatorily and their strategy for removing these customers is to jack up the prices in North America.
2 - 5.030 Nov 2023Visual MerchandiserCurrent Employee, more than 3 yearsWashington, DC
Pros
A true growing and informative experience
Cons
None I can think of
- 2.019 Sept 2023Product GuideFormer Employee, more than 1 yearCalgary, AB
Pros
Deals to get cheap gear. Flexible schedule.
Cons
Management at Arc’teryx Market mall is awful. The disconnect from the corporate head office and store management is passed down to the employees who are left to deal with the mess. Individuals in the “lead” position are not well equipped and frequently power trip out on employees. Putting up with the store manager Eric Michelson is not great either, usually passive aggressive, in a bad mood and cold to employees . Products are disgustingly expensive and wages for employees are unliveable. Hours for work were cut for all employees and majority ended up finding work elsewhere. High emphasis on moving up within the company but management shows little to no support when employees show interest in another job in the company.
1 - 3.04 Oct 2023Assistant ManagerFormer Employee, more than 1 year
Pros
Amazing company with great values. Great perks, discount, great product.
Cons
Expansion was so fast, management is just running on fumes. So many people in management positions that should not be. Very little experience for the job needing to be done. Expansion was fast, so many people were hired quickly without meeting qualifications.
1 - 3.06 Nov 2023Product GuideFormer Employee, more than 3 yearsNew York, NY
Pros
-Great Community -Amazing Discount and Perks -Flexible
Cons
-Turning very corporate (was a great until it wasnt the same anymore) -Not caring about the values much anymore just money
1 - 5.018 Oct 2023Product GuideFormer Employee, less than 1 yearVancouver, BC
Pros
- Good company with amazing leads and managers. - Great team events, product knowledge sessions and etc. - Good salary for a part-time position.
Cons
- Can be busy during Black Friday/Boxing Day season
- 5.017 Oct 2023AssociateCurrent Employee, more than 1 yearVancouver, BC
Pros
great people, athletes, community events and partners.
Cons
can become stressful around busy times of the year
Arc'teryx Reviews FAQs
Arc'teryx has an overall rating of 3.6 out of 5, based on over 323 reviews left anonymously by employees. 66% of employees would recommend working at Arc'teryx to a friend and 58% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
66% of Arc'teryx employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Arc'teryx 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.
