Arise Reviews | Glassdoor.co.uk

Arise Reviews

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Found 132 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
73%
Approve of CEO
Arise CEO Scott Etheridge
Scott Etheridge
17 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (4)

    "Review Arise Virtual Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arise full-time for more than 4 years

    Pros

    Arise is a dynamic and growing business and every day is different, challenging and more often than not rewarding. Strong team dynamics, offers an opportunity to develop skills and be surrounded by people who are passionate about what they do and strive for continuous improvement, to be best in class.

    Cons

    When you work virtually it can sometimes take longer to build relationships with colleagues based in other locations, teams or central services. Video is a great way to overcome this especially on first meeting/ induction and taking a few minutes to get to know each other.

    Arise2018-05-15

    Arise Response

    July 30, 2018Director, Human Resources

    Thank you for your feedback and for your recommendations! It is very important for our remote employees to "see" each other from time to time and find avenues to connect outside of the daily cadence. Keep doing what you are doing, and we will continue to look for new and innovative ...

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  2. Helpful (1)

    "Ok employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Arise part-time

    Pros

    training and flexibility of working hours

    Cons

    not much progress, same projects all yearround

    Arise2019-01-28
  3. Helpful (5)

    "A new approach with old problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coffee Specialist in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Arise part-time for more than 2 years

    Pros

    Working from home - Cuts out the crazy rush to and from a work place. Choosing your own hours - Half hour slots with a minimum of 15 hours. Can be paid monthly or fortnightly 50 coffee capsules sent monthly Chat room help when servicing - Most Chat PF's are very helpful. Some give incorrect advice. Some are just plain rude. Great product - 99% of customers are good to deal with and the product sells itself (you're...

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    Cons

    Very bad servers - There are daily problems with the servers that make nearly all aspects of servicing very difficult. The call managing Avaya program freezes and disappears and the database we use to access and use is constantly freezing which means having to reload your entire system. When this happens, -you don't get paid-!! You are also sometimes directed to support (that you have no choice but to pay for) for a problem...

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    Advice to Management

    Upgrade or fix the servers. It costs money to -us- when -your- servers are down. Treat your workers a little better than "lowly customer service call centre staff". We are self employed and we generate your revenue as well as sell your business by word of mouth (eg: this site). Improve communication - Run a spell check before you post CrowdHub articles and improve the quality of graphics. Inspire your staff and...

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    Arise2018-02-09

    Arise Response

    March 26, 2018Sr. Manager Sourcing & Strategy

    Thank you for your honest feedback. We are sorry to hear your company has had a negative experience, however it is important to note that using the Arise Platform to launch your own call center business is a business opportunity and a means to creating your own success – not a job. ...

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  4. Helpful (15)

    "Do not work for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend

    I worked at Arise for more than a year

    Pros

    The only real pro was working from home

    Cons

    Where do I begin! I have had a really nasty experience with the company in that they sacked me with no word of warning and I had to pay for training and do extra training which isn't paid. This was normally in the evenings when my young son was being put to bed so I couldn't fully engage in the training as I was putting him to bed. They say they are flexible but only release limited hours and you will never reach your...

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    Advice to Management

    Treat your employees with a bit of respect and please let them know you are unhappy with a situation and give them a chance to explain and try and resolve it.

    Arise2017-03-27

    Arise Response

    April 3, 2017Sr. Manager Sourcing & Strategy

    We are sorry to hear your company has had a negative experience, however it is important to note that using the Arise platform to launch your own call center business is a business opportunity and a means to creating your own success – not a job. In order to be successful, it is ...

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  5. Helpful (7)

    "Arise really honest??"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Arise

      Pros

      Depends, but staff has been friendly on occasions

      Cons

      They don't put people first!!!

      Arise2017-04-01

      Arise Response

      April 3, 2017Sr. Manager Sourcing & Strategy

      Unfortunately, we cannot provide a response as this is not really a review.

    • Helpful (20)

      "Fun place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Arise full-time for more than a year

      Pros

      this is a new (ish) organisation that is growing at a fast pace. There are lots of rooms for career progression. management give recognition for efforts when its due.

      Cons

      Cant think of any worth mentioning at the moment.

      Arise2013-06-19
    • "GPTW"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Arise full-time

      Pros

      I really like the autonomy that Arise provides in my role and the flexibility I have.

      Cons

      It's a lot of work.

      Advice to Management

      Listen to the people!

      Arise2019-05-16
    • Helpful (1)

      "Excellent place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Administrative in Miramar, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Arise full-time for more than 6 years

      Pros

      People! Co-Workers & Execs A++ Benefits/Office Culture Flexibility and understanding the need for pto!

      Cons

      Traffic getting to the office (no fault of Arise)!

      Advice to Management

      Keep it as is!

      Arise2019-05-09
    • "Csr"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Arise part-time

      Pros

      Fast and easy training sessions

      Cons

      Low pay, stressful customer experience

      Arise2019-05-06
    • Helpful (4)

      "Good for students"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Arise part-time for more than a year

        Pros

        flexible, don't have to drive to any place

        Cons

        Hourly pay is very low

        Arise2019-03-07

        Arise Response

        March 26, 2019Sr. Manager Sourcing & Strategy

        Thank you for your comments. We are glad that your company is able to take advantages of the great opportunities available when using the Arise platform and appreciate the feedback.

      Found 132 reviews