Arthur J. Gallagher & Co. Reviews | Glassdoor.co.uk

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Arthur J. Gallagher & Co. Reviews

Updated 23 May 2017
652 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.
J. Patrick Gallagher Jr.
263 Ratings

652 Employee Reviews

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Pros
  • There are opportunities to work from home (in 27 reviews)

  • Having the option to work remotely for the company is wonderful for work/life balance (in 19 reviews)

Cons
More Pros and Cons

  1. "Terrorism Insurance Broker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Broker in London, England
    Current Employee - Insurance Broker in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    Sociable client and underwriter meetings
    Exciting and dynamic workload

    Cons

    Requires a lot of time and dedication to the job


  2. Helpful (5)

    "WORST PLACE I HAVE EVER WORKED AT."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Pros

    in All the years I have worked here I still am unable to find a pro-

    Cons

    Far too much work without thanks.
    Un-realistic targets.
    Terrible management only interested in feathering their own nests or looking good to high ups.
    Many many years without pay rises or bonus - due to company not reaching targets, yet other teams and directors bonuses still being paid out.
    Promotion is only for the brown noses and back stabbers, doesn't matter if you cant do the job or are far too young.
    Massive them and us culture, which leads to no team bonding.

    Advice to Management

    Stop treating your staff like dirt.
    Try looking up what 'family values' really means.
    Stop quoting the Gallagher way, its pathetic and meaningless.


  3. Helpful (4)

    "Please don't put yourself through it..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, England
    Former Employee - Anonymous Employee in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. full-time

    Pros

    The few good quality, decent people within the offices. Although I believe are even less left now.
    The office location.

    Cons

    Unfortunately pretty much everything, the main thing being the lack of support or appreciation from middle management. There is a big blame culture within my old team in Birmingham and very little room for progression, those who have progressed definitely did not do so because of their skills. There is such a potential for this team but the open gossiping about colleagues and team members by management and poor treatment of staff means they will lose all of the quality people, with most having already left. There needs to be some serious change with certain management in order to create a positive work environment/culture, the way staff are made to feel is unacceptable but it seems to go completely unnoticed, or if noticed, is completely disregarded as nothing seems to change. It feels very childish and feels like certain management are 'bullies' in the school playground.

    Advice to Management

    Complete a review of your middle managers, implement a quarterly review/feedback system of colleagues so all of those staff that are too scared to talk about how they're made to feel have the opportunity to anonymously give feedback on their managers and colleagues. This should then be used towards KPIs and personal reviews. I think some senior managers would be completely devastated to find out how middle managers that report to them are perceived by their direct reports. Fingers crossed you acknowledge that there is a problem based on how many people have left, something needs to change!


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  5. Helpful (2)

    "Hated it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    As with any company, there are good people and good teams around.

    Cons

    There are some absolutely awful mid-managers there, a lot of politics, and an unfriendly culture.

    Advice to Management

    Need to recruit or grow more leaders


  6. "Account Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Handler in Luton, South West England, England
    Former Employee - Account Handler in Luton, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    Good culture and senior management.

    Cons

    No bonus for 3 years or opportunities.


  7. "OK company to work for, Decent outlook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    Forever growing, decent salary but depends what department you are in. Staff generally quite welcoming and experienced

    Cons

    IT is quite patchy due to there being so many systems but support is good. Forever buying companies and not merging properly

    Advice to Management

    Integrate companies better after mergers


  8. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in London, England
    Current Employee - Administrative Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work, friendly enviroment

    Cons

    Actually there are no downsides so far

    Advice to Management

    I don not have any


  9. "Contractor Perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Senior Project Manager in London, England
    Former Employee - Senior Project Manager in London, England
    Neutral Outlook

    I worked at Arthur J. Gallagher & Co. (Less than a year)

    Pros

    I worked as a contractor and therefore had limited insight into how employees are incentivised. However I felt that people/ teams were generally happy and supportive. I did not see as much politics as I may have observed in other organisations.

    Cons

    As an "agile" organisation, some initiatives are implemented on the fly and therefore things get missed. Also resource / time is not always available to deliver all management initiatives.


  10. "Opportunities of a large company with the values of a family business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Llantrisant, Rhondda Cynon Taff, Wales
    Former Employee - Account Executive in Llantrisant, Rhondda Cynon Taff, Wales
    Positive Outlook

    I worked at Arthur J. Gallagher & Co. full-time

    Pros

    Development opportunities
    Varied workload
    Positive attitude towards staff
    Supportive management structure

    Cons

    Salary lower than market average

    Advice to Management

    keep investing financially in staff with solid skills and experience to reduce turnover


  11. "Great company with even greater ambition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Pros

    - Working with dynamic and ambitious individuals across the organisation
    - A big vision with a long term plan to get there
    - Forward thinking management

    Cons

    - Focus on long term plan sometimes can hinder the short/medium deliverables
    - Although investment into infrastructure and systems has commenced there is still some way to go
    - Succession planning strategy is not always clear/robust resulting in loss of high quality staff

    Advice to Management

    Focus on long term growth strategy must not deter from retaining and attracting high quality team members.


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