Audley Travel Reviews | Glassdoor.co.uk

Audley Travel Reviews

Updated 17 Mar 2020

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3.3
57%
Recommend to a Friend
56%
Approve of CEO
Audley Travel Chief Executive Nick Longman
Nick Longman
134 Ratings
Pros
  • "Audley is great in that it has all sorts of perks to make it a fun place to work(in 59 reviews)

  • "FAM trips- incredible, simply some of the best in the business(in 45 reviews)

Cons
  • "No big disadvantages of working here- happy to work for Audley(in 41 reviews)

  • "Can be some long hours in busy seasons(in 25 reviews)

More Pros and Cons
  1. Featured Review

    "Supportive sales team environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Country Specialist in Witney, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Audley Travel full-time for less than a year

    Pros

    Superb training and support. Great team ethos. I enjoy working for a company with a set of values that thread through everyday activity. Audley cares about its staff who in turn care about their clients and this results in a high level of repeat and recommend business.

    Cons

    This IS a sales environment so targets need to be met, but there is a lot of support and robust processes in place to help you achieve them. Compared to other sales jobs it is not a high pressure environment. No obvious cons, but the pension offering could be better.

    Continue reading
    Audley Travel2019-06-20
  2. "Great benefits, fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Country Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Audley Travel full-time for less than a year

    Pros

    Working with like minded individuals, fantastic ongoing training, clear career progression

    Cons

    Work load, quality of leads

    Audley Travel2020-03-12
  3. "Should never have left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Middle Management 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Audley Travel full-time for more than 10 years

    Pros

    Great people and amazing training opportunities

    Cons

    Some management have clearly got up the ladder with very brown noses and that's a great shame. Hopefully things are changing.

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    Audley Travel2020-03-17
  4. "Not right for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Country Specialist in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Audley Travel full-time for more than a year

    Pros

    Social atmosphere Free basic amenities like fruit and juices FAM trip at the beginning of employment

    Cons

    Poor management, often RSM's are not qualified to nurture the team. Too many external consultants making suggestions rather than listening to the people that work there. Falsely believing that they are best in customer service, country knowledge and price when actually they are overpriced and couldn't care less about the client

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    Audley Travel2020-03-04
  5. Helpful (4)

    "Not what it says on the tin.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Country Sales Specialist in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Audley Travel full-time for more than a year

    Pros

    Nice office, good benefits, social teams (though clique-y), good starting salary comparable to other companies in the industry, great initial trip

    Cons

    Cliquey, highly pressurised, slow. The job description makes it sound wonderful and highly paid commission-wise which is just isn’t the case. Very high turnover and lots of unhappy people even if they dont admit it. There is a constant fear of being fired as people don’t often pass probation. The only people who make money are the longterm staff who are prioritized.

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    Audley Travel2020-02-20
  6. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist 

    I have been working at Audley Travel full-time

    Pros

    Very warm, approachable and collaborative environment

    Cons

    Having only been here a few months i haven't experienced anything as yet

    Continue reading
    Audley Travel2020-02-03

    Audley Travel Response

    February 4, 2020HR Generalist

    It is great to hear you're enjoying your time at Audley so far. Welcome to the team!

    Continue reading
  7. Helpful (1)

    "Fun company, high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Country Specialist in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Audley Travel full-time for less than a year

    Pros

    Audley is great in that it has all sorts of perks to make it a fun place to work. Days off for volunteer work, great PTO, lots of travel opportunities, socials, and benefits in place. Very young company so lots of opportunities to make friends and get to know your coworkers. They're also great about training opportunities and growing in your role.

    Cons

    There is a very high turnover rate for this company. The role of country specialist, while better paid than other travel companies in London, pays low. Everyone I knew who was working the role in their first year was running out of money week 3 of the month and dipping into their savings just to get by. They pay a bonus once you pass probation, but 1/3 of staff don't pass the probation at month 8 and there's a lack of transparency if you will be let go at that point. Most employees quit after year 2 in the role as it is also a lot of work compared to other travel specialist roles in the industry. There's a strong culture of working over time and on average i worked an additional 4 hrs per week for no extra pay (future commission is the argument for these extra hours). Sometimes there can be the feeling of being held at arms length from your peers until you pass probation.

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    Audley Travel2020-01-21
  8. "Great Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Country Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Audley Travel full-time for more than a year

    Pros

    travel, social, office, people, passion

    Cons

    element of micro management and control of day

    Audley Travel2020-01-13

    Audley Travel Response

    January 14, 2020HR Generalist

    Its great to hear you enjoy many of the Audley benefits. Thanks for your feedback, its always great to hear.

    Continue reading
  9. Helpful (2)

    "What a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Country Specialist 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Audley Travel full-time

    Pros

    • FAM trip (read the terms and conditions of repayment though) • nice offices • hard working sales teams

    Cons

    Company is sadly losing its vision and it’s USP. The reasons behind this lie in the continued persuit of growth, whatever the cost, in particular to the welfare of their employees. The most contact we receive from HR are responses to glassdoor reviews, sadly each department is isolated from each other. Audley do rely on service being at the core of what they do, yet country specialists are overwhelmed by admin and sales demands. You can’t have it both ways, either service OR sales will suffer.

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    Audley Travel2020-02-16
  10. "Great company with exciting prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Audley Travel full-time for more than 3 years

    Pros

    shared passion for travel - lovely people in the office care about their staff upper management listen to feedback and act on it new CEO and other new senior leaders are taking the company in an exciting direction and seem to understand what we need to push to the next level forward thinking with HR policies ie flexi working/ remote working/shared parental leave etc really supportive of what you are doing outside of work treat you as an adult people development and training is amazing, recently put all managers on a 6 month course challenging - always learning

    Cons

    juggling the work load in travel season can be hard but the company has made big steps to improve it

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    Audley Travel2020-01-10

    Audley Travel Response

    January 28, 2020HR Generalist

    Thank you for your feedback. Its great to hear such positive feedback around so many areas of your role and the company. Whilst we know we're not perfect, we do work hard to improve processes where possible and we take your feedback seriously to help us in continuing to improve.

    Continue reading
Found 220 reviews