Audley Travel Employee Reviews about "fam trips"

Updated Dec 15, 2020

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Found 52 of over 285 reviews

3.9
74%
Recommend to a Friend
72%
Approve of CEO
Audley Travel Chief Executive Nick Longman
Nick Longman
167 Ratings
Pros
  • "Audley is great in that it has all sorts of perks to make it a fun place to work(in 65 reviews)

  • "Plenty of perks including great healthcare and fam trips among others(in 53 reviews)

  • Cons
  • "I really do not have any cons about working for Audley(in 50 reviews)

  • "Long hours at times and stressful(in 27 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "fam trips"

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    1. 5.0
      Current Employee, more than 3 years

      Great Perks, Poor Pay

      Sep 28, 2020 - Software Developer in Witney, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great perks, loads of socials, fun adventurous people, a fam trip if you're lucky

      Cons

      They do not bother with keeping salaries competitive based on the industry. No real formal salary reviews. It's arguably the most important factor of a job, so it's sad they don't make an effort there. They also don't bother keeping talent - it's really up to the manager and if they can't be bothered to fight for you to stay, they'll spend an obsecene amount of money to hire someone new (when they could just spend that money on keeping the original employee)

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    2. 2.0
      Former Employee

      Can be fun but toxic culture

      Dec 15, 2020 - Country Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They used to employ great people, standards have definitely slipped / FAM trips, when you get them (depends on who likes you) / Used to be a good company for your CV, not so sure anymore / Used to have great parties, but I guess that's over now and will be for a while (due to covid and future cashflow) / A pretty good, if not overpriced, end product for the clients. I'd probably still recommend booking an Audley holiday if money isn't an issue for you. /

      Cons

      Incredibly bad at dealing with mental health issues, even worse at not causing them in the first place / Definitely a 'if your face fits' kind of culture. / Targeting system really unfair across departments / Unpaid overtime a regular occurrence and expected. Salary does not justify it. / Really bad for throwing money at clients when something goes wrong. Also very bad at stopping the same thing from happening again due to outdated systems and processes and under-resourced product teams. The specialist will always suffer - getting it in the neck from the client AND losing commission.

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      4 people found this review helpful
    3. 4.0
      Former Employee, more than 1 year

      An enjoyable place to work

      Sep 16, 2020 - Country Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful colleagues Great social events Fun work culture Supportive management who often have your back with tricky clients Excellent FAM trips

      Cons

      Internal vacancies can be highly competitive Poor commission Some clients can be demanding (but this is the nature of the job) Corporate feel has led to boring and repetitive company training

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      1 person found this review helpful
    4. 1.0
      Former Employee, less than 1 year

      Terrible workplace

      Aug 11, 2020 - Country Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1-month fam trip and great training is provided when you start.

      Cons

      The company itself is very clique and you soon start to realise that, throughout the business, your future is very dependant on whom your manager/RSM is and how difficult they are. My manager was rude, patronising, wasn't interested in getting to know myself, cared more about being the popular kid on the playground and getting the laughs. I honestly used to look around me in amazement at how I was treated, never ever seen anything like it. I feel Audley has certain people at the company that are very comfortable and have a sense of power that they like to inflict. There was also a sense of favouritism with the leads, I would get non-English speaking leads and the odd backpacker one, whereas other team members in the team never got these (the ones it was obvious they wanted to keep happy). Very tough sales targets especially when you are being given cold leads.

      4 people found this review helpful
    5. 4.0
      Former Employee, more than 1 year

      Great place to work

      Aug 18, 2020 - Country Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really friendly atmosphere, great group of people, and once travel is happening again thier are great perks with FAM trips, social events and a really social place to work.

      Cons

      It's a sales environment so you have to be happy with tough targets each month If you want to progress into something other than sales it can be difficult

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    6. 5.0
      Current Employee, more than 1 year

      A great sales role with a fantastic team and training.

      Jun 25, 2019 - Country Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clear progression opportunities for sales staff with training being offered to support you to move into management if you choose. For those who love sales there are other ways to progress your career where you can take on extra responsibilities within the team from such as training or mentoring a newer member of staff. The earning potential is fantastic once you understand the role but realistically it takes 12- 18 months to really embed what you have learnt. The role is serviced focused but this is definitely a sales role where you are working to clear sales targets. The expectations are very transparent and you’re measured not just on your sales but also your service levels. 4 week initial FAM trip when you start. It’s a great opportunity but this is a work trip not a holiday. Some days can be pretty exhausting but its also a lot of fun. Secondary trips are offered every 12- 18 months depending on business needs/time of year. Audley throw the best parties and they don’t cut corners. The company listen to staff feedback. Its quite transparent with monthly Company meetings where you can ask questions to the whoever is leading the meeting which is either the CEO, CFO, MD or HR Director. The benefits are constantly being reviewed. As of this month we now receive life insurance. Very bright, modern offices with plenty of natural light all within close walking distance to tube and over ground stations.

      Cons

      The travel industry is cyclical which means your earnings go up and down with peak/non-peak periods.

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    7. 1.0
      Former Employee

      Just be wary

      Oct 2, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Social events Perks Fam trips when they happend (even for non sales)

      Cons

      Think a lot of long-standing people saw a major change when Nick L arrived. Despite how many times it was bought up and how many times it was questioned Audley became more and more corporate each year and got too big too fast. They accelerated growth to the point where it became a little more soulless each year and great experience was walking out the door. With Nicks presence in came more and more ex Tui members joining at all levels but mainly senior leadership and with that came the realization of becoming more corporate and to some the downhill trend had started. Still remember years ago people used to rave about Audley to other, people not in the company were jealous. People said I have tried 10 times to get a job there. That had pretty much stopped over the last few years that I was there. Management within IT needs to be looked at and caution is needed for any potential prospect thinking of joining. Ulterior motives are around every corner. Thank’s are rarely given when going above and beyond and internal experience is widely ignored since recent hires of management have started. Promises broken and general suggestions are just ignored (only to bite them in rear later). Would not trust them and am not alone with this view. This is even known outside of Audley’s doors which is always a surprise to hear. Also you need to note some would the blatent fake reviews that are posted, multiple 5 * appearing in same day and also in quick successions of 4/5 after a negative one... Just be wary

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      7 people found this review helpful
    8. 4.0
      Current Employee, more than 3 years

      Great company but needs to be wary of growing too fast

      Jun 22, 2019 - Senior Country Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      FAM trips- incredible, simply some of the best in the business Great social atmosphere- like minded people and great atmosphere If you make big booking numbers the bonuses are amazing

      Cons

      Retention rate in London is abysmal and just seems to be getting worse leaving lots of work for other members of the team IT systems need radical overhaul to allow more flexible working (although this is starting to happen) Bonus targets seem to be going up every 3 months- especially when being told to sell at higher margins High pressure job when it is quiet on the enquiry front

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    9. 2.0
      Former Employee

      It's all about the money

      Oct 5, 2020 - Regional Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people Socials Benefits Location Fam trips Office culture Uncapped commission potential

      Cons

      Micro-management Heavily targetted The unrealistic workload in hours

      2 people found this review helpful
    10. 2.0
      Former Employee, more than 1 year

      Not right for everyone

      Mar 4, 2020 - Country Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Social atmosphere Free basic amenities like fruit and juices FAM trip at the beginning of employment

      Cons

      Poor management, often RSM's are not qualified to nurture the team. Too many external consultants making suggestions rather than listening to the people that work there. Falsely believing that they are best in customer service, country knowledge and price when actually they are overpriced and couldn't care less about the client

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      2 people found this review helpful
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