Australian Department of Veterans’ Affairs Reviews

Updated Jan 14, 2021

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Found 40 of over 49 reviews

3.4
65%
Recommend to a Friend
  1. 4.0
    Former Employee

    Generally good place to work

    Dec 3, 2020 - Public Servant in Rio de Janeiro
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Steady work and great colleagues.

    Cons

    Lots of office politics, almost exclusively contract work.

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  2. 5.0
    Former Employee

    Above average admin roles

    Oct 7, 2020 - Administrative in Rio de Janeiro
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting admin roles Relaxed and supportive culture

    Cons

    Public sector bureacracy and slowness

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  3. 1.0
    Former Employee, more than 1 year

    Disgusting workplace

    Jan 14, 2021 - Delegate in Rio de Janeiro
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work with customers was fulfilling Until management tried to make us lie to veterans

    Cons

    Worst management I've seen Mistreatment of veterans and employees

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  4. 4.0
    Former Employee, less than 1 year

    Good

    Sep 30, 2020 - Administrative Assistant in Sydney
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good for learning and future career

    Cons

    time management, Lack of motivation

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  5. 4.0
    Former Employee, more than 3 years

    Great for APS graduates

    Nov 20, 2019 - IT Officer in Canberra
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great salary offerings compared to other APS departments/agencies; - Great organisation working towards a common cause; - Very good and empathetic people to work with;

    Cons

    - Particularly in areas involving ICT, this has unfortunately been outsourced to a worse Department as a cost-cutting exercise, and the staff have to put up with a degradation of ICT support as part of their working conditions. - Highly conservative culture (but that goes without saying).

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  6. 5.0
    Current Employee, more than 1 year

    Great work, amazing people.

    Aug 25, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All the staff are genuinely lovely, caring people. The work is very rewarding and good pay/ benefits.

    Cons

    The work is hard and sometimes you can’t help people.

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  7. 4.0
    Current Employee, more than 3 years

    Learn the System, Be Rewarded

    Nov 10, 2014 - Research Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits, rewarding work environment, great co-workers. Once you are aware of how things work within the governmental system, it is an involved and rewarding place to work. Make friends who know how to handle the paperwork and watch your worries disappear.

    Cons

    Government Paperwork, culture varies between departments and sometimes even within departments. People work on different hourly schedules and it is often impossible to get things done on the same day during normal (or even banking business hours) because key employees are not working the same hours ... Time in job is rewarded more than merit and achievements. If pursuing as a full career, be ready to switch job positions/ departments every other year or so to get appropriate raises, and new appointments.

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    19 people found this review helpful
  8. 3.0
    Former Employee, more than 3 years

    A decent place to work if you know how to politic

    Sep 18, 2014 - Legal Assistant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The government has great benefits. You're off on all of the holidays. You have decent health options. Some offices allow you to work on a compressed work schedule so you can work 9 or 10 hour days and have a day or two off within a pay period. Also, after working with the government full time for 3 years, you have job security and are able to move easier through the federal government agencies.

    Cons

    The organization needs to be restructured. Since it is difficult to fire people after they hit the 3 year mark, there are a lot of employees who are complacent with their jobs and have very bad attitudes. This makes things difficult for the main stakeholder (the veteran) who is already having a difficult time having their claims processed. Preventable mistakes are being made and the stakeholders at met with attitudes. They also over taxing good workers to compensate for bad workers with little to no consequences for those that are barely performing. It brings down the morale of those that are doing quality work.

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    5 people found this review helpful
  9. 4.0
    Current Employee, more than 10 years

    Used to be better, now too topheavy

    Oct 4, 2014 - Analyst in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    One of the better federal agencies to work for, job security is there, it is apolitical, and you can make a difference.

    Cons

    Work at central office, we used to care about Veterans and get things done, now there are 5 levels of concurrence for anything. Need to cut the red tape, get rid of managers and get back to helping Veterans

    5 people found this review helpful
  10. 4.0
    Current Employee, more than 8 years

    Changing work system to a production mode with more accountability

    Sep 28, 2014 - Program Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    value is customer focused on serving Veterans - a valued mission

    Cons

    Some people are not used to quick change and have to be more flexible and ready to move in different directions towards the mission

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    3 people found this review helpful
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