Australian Taxation Office Reviews

Updated 10 Aug 2020

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3.8
86%
Recommend to a Friend
89%
Approve of CEO
Australian Taxation Office Commissioner of Taxation Chris Jordan
Chris Jordan
55 Ratings
  1. "Great workplace if public service is your thing"

    5.0
    Current Employee - Enterprise Systems Officer in Brisbane

    I have been working at Australian Taxation Office part-time for more than a year

    Pros

    Flexible friendly and good working environment

    Cons

    Lots of red tape, creativity is stifled, days can be slow

  2. "Decent government job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Taxation Graduate 
    Recommends
    Positive Outlook

    I have been working at Australian Taxation Office full-time for less than a year

    Pros

    Great hours, and great learning and training.

    Cons

    Pay is not as competitive as could be and like all government agencies some decisions have 20 CEO.

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  3. "Average"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Officer 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Australian Taxation Office full-time

    Pros

    Work life balance is good

    Cons

    slow career progression if you plan to stay for a long time.

  4. "Good balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Officer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Australian Taxation Office full-time for more than a year

    Pros

    Great life balance and reasonable work load

    Cons

    Upper management can be a bit misguided with current technical work

  5. "Business Support Officer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Support Officer in Brisbane
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Australian Taxation Office full-time for less than a year

    Pros

    Great work to life balance

    Cons

    Work was not challenging nor fulfilling

  6. "What you would expect"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lawyer 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Australian Taxation Office full-time for more than 3 years

    Pros

    challenging and interesting work with benefits of flexible working hours,

    Cons

    bureaucracy and lack of control

  7. "Good place to work if you are with a present leader"

    4.0
    Current Employee - Anonymous Employee 

    I have been working at Australian Taxation Office full-time

    Pros

    Work / life balance - flex time Room for growth and development provided you have a good leader Stable job overall

    Cons

    Office politics and personality clashes

  8. "The reality of working at the ATO"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Australian Taxation Office part-time for more than a year

    Pros

    Excellent remuneration, both for income and super. Strict adherence to all protocols that protect your rights as a worker. Flexible hours as a casual. Respectful, clean, secure and reliable working environment. Practically a biome of an office-scape, you could live and die within the OH&S approved, quality controlled confines of the ATO.

    Cons

    Dull and bureaucratic clerical work full of jargon without much morally or intellectually stimulating substance, but this is as to be expected. Whilst there is much talk about opportunities to branch out in your career at the ATO and in the Australian Public Service in general, much of this is actually quite limited and rhetorical. A lot of workers do 'higher duties' for many years without ever being awarded the concrete status of the APS level position for which they have already proven they are more than qualified. Considering the role of the ATO is to administer government policy, if you are someone who is affected by the knowledge of how policies affect people's everyday lives (basically if you are not an inured zombie) you may struggle with the rigidity of this fundamental job requirement. In this workplace, enforcing policy is necessarily divorced from questioning and changing policy (there is repeated stress on the ATO being 'apolitical') and an inherent quandary (and deliberate tactic) of this is that those who enforce policy to clients are those who are in dialogue with and privy to the policy effects on clients and are therefore most equipped to know the ways it needs to adapt to its audience, however this is decisively refuted as an element of the job. Clients are encouraged by workers to speak to their local member of parliament, to affect policy changes as individuals, despite the qualified aggregation of policy knowledge accrued by workers within the ATO about the client experience. Despite much rhetoric about the ATO wanting its workers to submit suggestions for improvement and innovation, this must undergo the rusty, old process of red tape where you may only see slight changes (that have been heavily modified and diluted) after long periods of time. In light of this fruitless cycle, the job has the potential to turn you into an inured zombie if you weren't already one.

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  9. "Can be challenging"

    3.0
    Current Employee - Customer Service in Moonee Ponds
    Recommends

    I have been working at Australian Taxation Office full-time for more than 3 years

    Pros

    Learn about tax rules and processes

    Cons

    Cannot change processes which can be annoying

  10. "Good job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lawyer 

    I have been working at Australian Taxation Office full-time

    Pros

    Conditions are good, guaranteed security

    Cons

    Work among some classic 'public servants'

Found 167 reviews