Auto Trader UK Reviews | Glassdoor.co.uk

Auto Trader UK Reviews

Updated 21 September 2018
226 reviews

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4.4
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Approve of CEO
Auto Trader UK Chief Executive Officer Trevor Mather
Trevor Mather
172 Ratings

226 Employee Reviews

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Pros
  • "Management are pinnacle to the great working environment" (in 23 reviews)

  • "Auto Trader have great people across the business who are a pleasure to work with" (in 23 reviews)

Cons
  • "Not really a con, but we are a very fast-paced business & industry" (in 17 reviews)

  • "Lots of pressure Work life balance was poor , emails at midnight etc" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "6 Months in..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (Less than a year)

    Pros

    A fantastic brand and the opportunity to work alongside some of the most talented people I have ever come across. Working for Auto Trader, you feel part of something special from day one. I feel lucky to have found this business. The pace is crazy and every day is different but boring, it ain't. There is lots of opportunity to develop and a brilliantly supportive environment to grow in. It's refreshing to be in an environment where you very quickly grow to trust the leadership team and their decisions.

    Cons

    There aren't any. The pace takes some getting used to but it's only a 'con' if you're not up for the challenge.

    Auto Trader UK Response

    2 May 2018 – Resourcing Partner

    Thank you for your review, it sounds like "you're up for the challenge" when it comes to the pace! It's going to be another busy and exciting year, which I'm sure you'll enjoy.... More


  2. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auto Trader UK full-time

    Pros

    Supportive environment
    Great people
    Fast paced challenging role

    Cons

    No major cons to report

  3. "Business development manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Auto Trader UK full-time

    Pros

    Great employer, cares about the employee

    Cons

    Remote workers not always considered in comms

    Advice to Management

    To consider remote workers and how to communicate with the effectively in comms

    Auto Trader UK Response

    23 Aug 2018 – Head of People & Culture

    Thank you for your review. We definitely care about our people, they make our business brilliant. Communicating with remote workers has always been a challenge and we have tried different ways... More


  4. Helpful (2)

    "Dim & depressing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Manchester, England
    Former Employee - Account Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Auto Trader UK full-time (More than 5 years)

    Pros

    Offices are great & good events & benefits

    Cons

    Managers are purley focused on numbers not their people, if management ask someones opinion & you give an honest opinion you are branded as negative, so when managers ask how things are people point plank lie to avoid conflict. Unfair to customers constantly increasing rates although customer don’t get anything extra or usueful in their eyes, basically every conversation with a customer is a negative one. You have to be friends with management to progress in the business. The harder you work the less you get. KPI’s just unreasonable, staff turnover has increased massivley, they even presented this to us at their conference and said it was a good thing, as if we’ve gotten rid of the riff raff. Sounds great & the paint a great picture but the reality is somewhat grim.

    Advice to Management

    Get new management & train them on AT, rather than saying the right things to higher management. Some of the management team dont even know the systems they are using or the customer use but then try to critisize their staff based on THEIR knowledge!

    Auto Trader UK Response

    13 Sep 2018 – Sales and Service Director

    Thank you for taking the time to share your views. I am disappointed that your experience of working in such a great tribe was not a positive one. I think it would helpful if I address some of your... More


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analyst in Manchester, England
    Former Employee - Technical Analyst in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auto Trader UK full-time (Less than a year)

    Pros

    Great team , huge learning curve

    Cons

    Very agile workplace. It’s a new team and needs time to grow

    Auto Trader UK Response

    23 Aug 2018 – Head of People & Culture

    Thank you for your review. Our teams are great and we all keep learning and growing throughout our careers with Auto Trader. If you have any suggestions of how we can accelerate that growth in your... More


  6. "No complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Manchester, England
    Current Employee - Developer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than 3 years)

    Pros

    Forward thinking with tech, brilliant office, great people, very community minded.

    Cons

    If I was being really picky I would say that there can sometimes be issues with communication but it's no worse than anywhere else I have worked.

    Auto Trader UK Response

    30 Jul 2018 – Head of People & Culture

    Thank you for your review and we are glad you are still enjoying your time working with us after three years. We all love our office and our people are great. Communication at a fast paced... More


  7. "Still loving it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Squad Manager in Manchester, England
    Current Employee - Squad Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than 3 years)

    Pros

    Amazing culture with a genuine shared passion to change an industry for the better

    Cons

    Lots of change and could perhaps be communicated better so all understand why the changes are happening

    Advice to Management

    Keep doing what we are doing but never lose sight of why we do it!

    Auto Trader UK Response

    3 Jul 2018 – Resourcing Partner

    Thank you for your review. We agree. The passion for what we do and our industry is definitely very clear.

    That passion does drive lots of change and sometimes at a great pace. There is a... More

  8. "Good company with a few wobbles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than 3 years)

    Pros

    OLT (Executives, CEO etc), forward-thinking, fast-paced, benefits, most colleagues are wonderful to work with and keep a great attitude, plenty of career growth opportunity if you have the right leader supporting you

    Cons

    Too many chiefs. Some managers are outstanding leaders and some feel like dead weight. There is no consistency in leadership as each is given the authority to work as they like.

    Advice to Management

    Perhaps do a little house cleaning with some of your managers.

    Auto Trader UK Response

    30 Jul 2018 – Head of People & Culture

    Thank you for your review about working at Auto Trader. I couldn't agree more that we have some wonderful colleagues, some outstanding leaders and a lot of opportunities for growth. The latter is... More


  9. Helpful (1)

    "Fantastic!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (Less than a year)

    Pros

    I've never worked somewhere before where everyone wants to hep each other so much. The environment is fantastic but it's the people that really make this one of the best places to work!

    Cons

    None! seriously....... it's a creative, challenging and inspirational place to work

    Auto Trader UK Response

    9 Jun 2018 – Head of People & Culture

    Fantastic sums it all up. We are so glad your experience so far has been so positive. Long may it continue and thanks for sharing your thoughts with this review.


  10. Helpful (2)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Analyst in Manchester, England
    Current Employee - Tech Analyst in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than a year)

    Pros

    Really supportive and want you to succed

    Cons

    Not as competitive salary wise when you are internally promoted/moved - emphasis on the perks rather than salary

    Advice to Management

    Compensate internal talent monetarily sooner

    Auto Trader UK Response

    23 May 2018 – Resourcing Partner

    Thank you for taking the time to write a review. It's great that you feel you have a supportive environment here. We do review our salaries and benefits to ensure we remain competitive in the market... More


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