Avios Employee Reviews about "travel benefits"

Pros

Successful company with connections across the IAG Group. Genuine focus on growth through improved customer engagement. With good exposure to Senior Management, there is a real opportunity to make a difference. Good travel benefits and working environment.

Cons

In a period of transition, but will result in higher performance if people stay open to change.

Pros

Travel benefits. Friendly colleagues. Option to work remotely. New CEO is a massive improvement on the last. Offices are uninspiring but are clean and new.

Cons

Not the place to drive your career forward. Despite recent changes to leadership, still very hierarchical with outdated management style. Many egos at the top. Strategy remains unclear year after year. Very little investment in nurturing talent and lack of career progression. Leadership team talk a lot, but rarely listen (incidentally the company values are listen, think, act, but few at the top listen first, particular to the experts they hire around them). Perhaps this shows insecurity amongst some of the top team. Leaders act like they need to have all the answers and give staff very little autonomy, which has a damaging effect on creativity and solution delivery. Fortunately, changes to the top team have helped give some hope, but some remain who continue to hold the company back. Customers are often treated like an inconvenience, despite a customer centric mantra.

Pros

Travel benefits, bupa healthcare, free parking -if you are on the early shifts great if your starting after 11am then good luck

Cons

Managers who have no people skills. A lot of deadwood in the senior management, age old vendettas between departments/managers. A lot of talk about culture but not much action(see above comments). Yearly personal objectives are a joke and were phoned in by my manager, not much to do to help you try and achieve a good bonus(if it gets paid). Briefings vary from manager to manager, mine didn't like to keep you updated as we all know knowledge is power, my manager didn't like to give you power. Some hr staff rude and unhelpful. If your looking for career progression to go up the ladder then it's not the place for you. The career progression left now is to sidestep or go backwards.

Pros

Great People Accelerated change in the business and marketplace means plenty of variety in job content Great travel benefits Plenty of opportunities if you are willing to really challenge yourself Excellent learning opportunities and in house trainers Potential annual bonus payments A great approach to flexible working

Cons

Fast change may not be for everyone Occasionally speed is prioritised over quality in project delivery Additional Bonus KPIs affect annual bonus payments even in years of record profit which can cause some demotivation

Pros

Lots of employees who are committed to and believe in the brand make it a great place to work. Nice travel benefits, charity days.

Cons

Culture is changing. Not for the better.

Pros

Travel benefits, people, opportunities to progress

Cons

Recent restructuring and change in management has left a difficult working environment this year

Pros

Free shuttle bus from Gatwick Aiport Marks and Spencer's close by Free tea and Coffee Travel benefits after 6 months Private Health Care

Cons

No direction Constant changes Rushed decisions made without fully understanding the consequences Disconnected leadership team Alot of deadwood who have managed to avoid redundancy due to connections within the company The company doesnt follow the values.

Pros

travel benefits and some nice colleagues

Cons

Gruelling shift patterns Frequent pressure to meet unrealistic targets Very low morale on the floor Total disregard for staff welfare - no flexibility and the work life balance assurance is a myth - needs of the company come first every time Unrelenting call pressure, often as a result of inability to keep staff A culture of suspicion and blame - treating telephony staff like schoolchildren, questioning staff behaviours unecessarily, disciplinary processes used too freely, holding telephony staff responsible for expensive errors when often the errors arise because the environment is so pressured Favouritism by middle management is rife Policies and terms and conditions of employment are altered unilaterally with no voice given to the staff on the floor Respect is frequently used as a term employees are expected to offer to management and customers, it certainly does not work the other way round The idea that this is a company that offers excellent customer service at all costs is no longer a reality - what drives this company is profits at all costs, even at the expense of misleading customers