Avios Employee Reviews about "travel benefits"
Updated 16 Oct 2018
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Pros
"Nice travel benefits, charity days" (in 16 reviews)
"really great people who work within Avios across the business" (in 14 reviews)
Cons
"Still need more bit clarity on new vision for IAG Loyalty" (in 6 reviews)
"If your looking for career progression to go up the ladder then it's not the place for you" (in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "travel benefits"
Return to all Reviews- Helpful (1)
"Great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at Avios full-time
Pros
Successful company with connections across the IAG Group. Genuine focus on growth through improved customer engagement. With good exposure to Senior Management, there is a real opportunity to make a difference. Good travel benefits and working environment.
Cons
In a period of transition, but will result in higher performance if people stay open to change.
Continue reading "Great team and benefits"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookDisapproves of CEOI worked at Avios
Pros
Lots of employees who are committed to and believe in the brand make it a great place to work. Nice travel benefits, charity days.
Cons
Culture is changing. Not for the better.
Continue reading- Helpful (5)
"A very different company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Avios full-time for more than 8 years
Pros
Free shuttle bus from Gatwick Aiport Marks and Spencer's close by Free tea and Coffee Travel benefits after 6 months Private Health Care
Cons
No direction Constant changes Rushed decisions made without fully understanding the consequences Disconnected leadership team Alot of deadwood who have managed to avoid redundancy due to connections within the company The company doesnt follow the values.
Continue reading - Helpful (2)
"if you want to be depressed and downtrodden work here"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Avios full-time
Pros
travel benefits and some nice colleagues
Cons
Gruelling shift patterns Frequent pressure to meet unrealistic targets Very low morale on the floor Total disregard for staff welfare - no flexibility and the work life balance assurance is a myth - needs of the company come first every time Unrelenting call pressure, often as a result of inability to keep staff A culture of suspicion and blame - treating telephony staff like schoolchildren, questioning staff behaviours unecessarily, disciplinary processes used too freely, holding telephony staff responsible for expensive errors when often the errors arise because the environment is so pressured Favouritism by middle management is rife Policies and terms and conditions of employment are altered unilaterally with no voice given to the staff on the floor Respect is frequently used as a term employees are expected to offer to management and customers, it certainly does not work the other way round The idea that this is a company that offers excellent customer service at all costs is no longer a reality - what drives this company is profits at all costs, even at the expense of misleading customers
Continue reading - Helpful (4)
"Sad example how bad management can ruin good business"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Avios full-time for more than 5 years
Pros
Free coffee and parking Decent travel benefits
Cons
Lack of career opportunities due to bad management Nepotism protects and promotes wrong people Short-sited and no strategy Un-constructive culture of fear
Continue reading - Helpful (2)
"A business for those that don't fear change and progress"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Avios full-time
Pros
Great People Accelerated change in the business and marketplace means plenty of variety in job content Great travel benefits Plenty of opportunities if you are willing to really challenge yourself Excellent learning opportunities and in house trainers Potential annual bonus payments A great approach to flexible working
Cons
Fast change may not be for everyone Occasionally speed is prioritised over quality in project delivery Additional Bonus KPIs affect annual bonus payments even in years of record profit which can cause some demotivation
Continue reading - Helpful (6)
Pros
Travel benefits and other colleagues are just about the old good aspects of this job at avios Free parking, and many parking spaces
Cons
Targets are set to a ridiculous standard, completely penalised for not meeting unachievable targets and not praised for hard work, which is very disheartening Huge amounts of pressure filled on to you as an individual to achieve targets that are unimaginably high, very stressful workplace and poor pay.
- Helpful (6)
"Disappointing place to work."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookApproves of CEOI have been working at Avios full-time for more than 3 years
Pros
Travel benefits. Friendly colleagues. Option to work remotely. New CEO is a massive improvement on the last. Offices are uninspiring but are clean and new.
Cons
Not the place to drive your career forward. Despite recent changes to leadership, still very hierarchical with outdated management style. Many egos at the top. Strategy remains unclear year after year. Very little investment in nurturing talent and lack of career progression. Leadership team talk a lot, but rarely listen (incidentally the company values are listen, think, act, but few at the top listen first, particular to the experts they hire around them). Perhaps this shows insecurity amongst some of the top team. Leaders act like they need to have all the answers and give staff very little autonomy, which has a damaging effect on creativity and solution delivery. Fortunately, changes to the top team have helped give some hope, but some remain who continue to hold the company back. Customers are often treated like an inconvenience, despite a customer centric mantra.
Continue reading - Helpful (9)
"The Joke Shop"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Avios for more than 8 years
Pros
Travel benefits & M&S food hall
Cons
Incompetent senior leadership team Blame culture is an understatement Everyone is out for themselves
Continue reading - Helpful (1)
"Business Analyst"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Avios full-time for more than 10 years
Pros
Travel benefits, people, opportunities to progress
Cons
Recent restructuring and change in management has left a difficult working environment this year
Continue reading
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