Avis Budget Group Reviews | Glassdoor.co.uk

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Avis Budget Group Reviews

Updated 27 May 2017
1,245 reviews

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Full-time Part-time

1,245 Employee Reviews

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Pros
Cons
  • Work-life balance is hardly manageable due to overtimes (in 37 reviews)

  • Airport locations open long hours so new employees work graveyard shifts (in 66 reviews)

More Pros and Cons

  1. "Great"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Internship program was amazing and have to do an internship project.

    Cons

    Did not get the sales experience I wanted


  2. "Rental industry is flawed by nature"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in New York, NY (US)
    Current Employee - Shift Manager in New York, NY (US)
    Doesn't Recommend
    Negative Outlook

    Pros

    Working with the public, that's it.

    Cons

    Zero concern for customers or employees by upper management. Distribution of vehicles is controlled by someone who is incentivized not to have cars on the rental lots. This inevitably creates a situation where those who need the cars (rental agents on behalf of customer reservations and requests) must fight to acquire the minimum vehicles needed. This benefits the company by assuring that vehicles don't sit on a lot when a reservation doesn't show up, but it often results in a reservation failure due to statistical assumptions that 15% will not show up. This leaves the agents at the desk dealing with a customer, who made their reservation 3 months ago, without the vehicle that is needed.

    Advice to Management

    Two things.
     Take seriously the needs of the agents at the desk, they know how to analyze what they will need, as they are the ones confirming reservations. If we are concerned about no-shows, require a credit card down to assure rentals.
    Second, be clearer about credit/debit card policies. It often happens that a customer is told BY CUSTOMER SERVICE that they may use a debit card, to find out at the counter, on the day of their vacation, that they need a credit card to rent a car. This is immoral and 100% avoidable if we address incompetence.


  3. "none"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Avis Budget Group part-time

    Pros

    you get to see a lot of cars

    Cons

    if you get hired you will see

    Advice to Management

    none


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  5. "Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay if you stay long enough

    Cons

    No longer rewards staff like they did in the past


  6. "One big happy family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shuttler in Philadelphia, PA (US)
    Current Employee - Shuttler in Philadelphia, PA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avis Budget Group part-time

    Pros

    Advancement and growth for employees

    Cons

    Benefits are wonderful and Avis make sure every employee is taken care of ...

    Advice to Management

    It's wonderful


  7. "SR. Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Milwaukee, WI (US)
    Current Employee - Operations Manager in Milwaukee, WI (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than 3 years)

    Pros

    You receive a company car, when you work for the management staff. They do cover insurance as well. Which is fantastic.

    Cons

    The fact they give you a car they feel they can pull on your strings like a puppet.

    There is no consistency in schedule, or hours that you work. As a manager, you're expected to do hourly work, and have no time for reports during your 10 hour shift.

    Advice to Management

    Stop taking advantage of the managers.


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA (US)
    Current Employee - Store Manager in Atlanta, GA (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Avis Budget Group full-time (More than 10 years)

    Pros

    Getting to know your employee n customers you feel like a family

    Cons

    Management style, no cars. Changing policies without warning to customers or employees

    Advice to Management

    Try to actually talk TO your managers without the condescending and I'm better than you atmosphere


  9. "Budget Truck"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time

    Pros

    Pretty good company to work for with good benefits.

    Cons

    Don't pay well for the work you do, have mass layoffs every 10 years.

    Advice to Management

    Protect your employees more, always be truthful about the status of the company.


  10. "okay job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group part-time

    Pros

    people i worked with and my manager and supervisors were awesome

    Cons

    low pay and lots of standing and bending to clean the cars

    Advice to Management

    higher salary and more organized


  11. "I had mixed feelings about working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Technician in Richmond, VA (US)
    Former Employee - Automotive Technician in Richmond, VA (US)
    Recommends
    Neutral Outlook

    I worked at Avis Budget Group full-time

    Pros

    Older fleet cars get cycled out so you never work on older vehicles, getting to drive new vehicles, getting to work on vehicles from various manufactures.

    Cons

    Lack of development, Lack of advancement opportunities, communication between maintenance and operations.


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